Manager Front Office

CURRICULUM VITAE

Empress Botshelo Makhubedu

**** *******, ********, ****, ***: (076-***-****

Email: *****************@*****.***

Driver’s License: Code 10

Objectives: I am a friendly, reliable and loveable person but at the same time can also be strict and firm, if need be. I always give my utmost best even under the worst circumstances. I can work under stressful situations, independently and within a Team Environment. I’m also a creative thinker and extremely organized. I love interacting with people on a regular basis. I am looking forward to learning while working with the guidelines of your company and aim to understand the long term goals and objectives so that I can best service its interests and commit to bringing them about.

COMPUTER SKILLS

Pastel – Accounting Program,eRes – Central reservations, MS Word, MS Excel, Power point and Internet, Opera and Apex – Reservations Billing Systems, Plus Point – Point of Sale System

Education:

Institution Central High

School

Gauteng College iLearn

Course Nation

Certificate

Diploma Computer Science NQF Level Generic

Management

Module English,

Setswana,

Afrikaans,

Mathematics,

Physical

Science and

Biology

Service, Maintain, Upgrade,

Repair and Assemble, Networking

The Role of the

manager, Business

Communication,

Problem Solving, Lead

and Motivate a team,

The code of conduct,

Time Management,

Performance

Management,

Budgeting

Year Obtained 199*-****-****

SHORT COURSES:

Institution Department of water &

Forestry

NOSA S.A Host

Course Catchments Management

Agent Champion

Health & Safety

Management

Customer Care

CAREER HISTORY

Company Lesedi Cultural

Village

Lesedi Cultural

Village

Lesedi

Cultural

Village

Gaabo Motho

Designation Admin Manager Front Office

Manager

Reservation/

Banqueting

coordinator

Receptionist/P

A

Duration 2016-Current 2009-2016 2007-2009 2002-2006 Responsibilitie

s

Capture

Invoices, Issue

Stock, Arrange

Employees file

,Costing of

stock, Send

Statement and

Recon to

Suppliers, File

Supplier

invoices,

Process stock

issued,

Reconcile stock

and pass credit

note, Check

Variances,

Constant

commutation

with Suppliers,

Check Revenue

against cost,

Send revenue

reports to head

office

Cash Control :

Credit cards,

Cash and EFT

reconciliation,

Posting Debtors,

Send Invoices

and statements to

Debtors, Deal

with our Client

queries on email

and verbally

,Answer Survey

queries and

compliments

,Have meetings

of the staff on

monthly bases,

Allocate duties,

Rostering of the

front office staff,

Check the Audit

report on daily

bases and adjust

where necessary

, Send weekly

and Monthly

reports and

forecast revenue

Quoting and

Invoicing of

Guest, Host

the guest

during their

stay with us,

Prepare a

function

sheet, Co-

ordinate site

inspections,

Cashiering

and Billing,

Posting of

charges,

Close end of

day and

Cash up,

Balancing of

cash register

daily, Create

Bookings

Quote,

Invoicing, Show

guest around,

bookings,

Travel

arrangement

and schedule

the GM’s Diary

REFERENCES

Company: Lesedi Cultural Village

Designation: Finance Manager

Name: Oliver Neethling

Tel no: 012-***-****/ 082-***-****

Email address:********@*********.**.**

Company: Echo Africa

Designation: Regional Finance Manager

Name: Lana Botes

Tel no: 083-***-****/013-***-****

Email address: ******@**********.**.**; *****@*****************.*** Company: Lesedi Cultural Village

Designation: General Manager

Name: Lloyd Moeng

Tel no: 012-***-****/ 071-***-****/071-***-****

Email address:********@*********.**.**

Contact this candidate