Hotel supervisor

PERSONAL PROFILE

Am outgoing, extrovert personality who can enhance the authentic interaction with guest while highlighting the interpersonal component, also am a courteous, tactful and attentive person who enjoy creating and sharing the creativity with others and interacting with guests and colleague (team player) Seeking for the position of a supervisor in food and beverage.

WORK EXPERIENCE

Bar Attender / Cashier

Grand Hyatt – April 2017 – present

Doha Qatar

Taking care of inventory

Preparation of cocktails and mock tail

Taking care of requisition

Creating new mock tail and cocktail to increase the sales

Creating buttons for the new recipe

Building guest relation along with my upselling technique

Event Waiter

Grand Hyatt – May 2014 – May 2017

Doha Qatar

Preparing the setup.

Checking all that require is provided

Escorting guest to their tables.

Explaining the menu to the guests.

Serving food.

Cleaning table.

Taking drinks others.

Providing good customer service

Ensuring the guest is satisfying with the events of that day

Sales Representative

Sales Representative, Lagos – Year 2010 – Year 2011

Nigeria

Increased sales in the East/South part of Nigeria by nearly 20% between 2010-2011 through consistent cold-calling and client relationship-building. Established brand awareness and product loyalty by providing consumers with honest information, beneficial complementary products, and timely answers to questions or problems. Recognized as the “Salesman of the Year” in both 2008 and 2011.

Sales Officer

Ifessy communication company – Sep 2007 – Oct 2011

Nigeria

EDUCATION

Ebenator ekwe secondary school (2002 -2007)

St Francis nursery and primary school (1994 – 2000)

ABILITY

Extremely well-organized,

Extremely good in English language

Good writing

Assisting in all areas both in desk and in operation

Excellent time management,

Outstanding people skills

Health and safety

Customers service skills

Quick learner

Cocktail preparation

Micros

CERTIFICATION

Successfully completed United Kingdom bartender guide for fling bar service in 2016

Successfully completed Bartender Academy for Mind, Body, And Soul - 2017

ACHIEVMENT

Hystar of the fourth quarter of the year in 2014

Hystar of the first quarter of the year in 2015

Hystar of the second quarter of the year in 2015

Bronze medal winner in Hospitality Qatar Redbul mock tail competition - 2018

REFERENCE

Mr Ankush Arora

Asst manager "Santa Monica breakfast club" +974-********

Mr Akiliseh

Asst manager " Events" +974-********

Mr Sushant

Asst manager " Dunes bar " +974-********

Contact this candidate