Manager Sales

HENA KHAN

Address: Flat No: ****, **th Floor, Tower – 9, Supreme Towers, Sector – 99, Noida 201304.

Email: adfv1e@r.postjobfree.com. Mobile: +91-981******* Job Objective

Seeking a suitable middle management position in a dynamic and growing organization, that allows me to fully utilize my experience, skills and abilities, for the growth of the company. Professional Profile

Have a cumulative experience of around 17 years in the field of Education, Recruiting/Staffing Services, Bench Sales, Inside Sales, Business Development and various outbound processes, in the Education, Staffing, IT & BPO industry. Currently working with Worked with Skill2Source Consulting Inc., as a Co-Founder / HR Partner. Worked with INA Solution Inc. as Sr. Business Development Manager. Bridge School of Management

(Hindustan Times Venture) as a Deputy Manager – Enrollments. Have also worked with Ubertal Inc.; August Consulting Inc.; RJT Compuquest Inc.; and Ramy Infotech Inc.; as Regional Manager - Sales & Business Development and Account & Business Development Manager. Began my career as Customer Care executive with North Star India Pvt. Ltd and was later promoted as Program Leader.

In this phase of Seven years held several Supervisory and Junior Management Positions with Path Infotech Limited; FCS Software Solutions Ltd;

Have a proven track record of leading managing & leading teams of successful International Business Development and Customer Care Executives, including pilot phase. Experience of managing team sizes from 5 members to 25 members.

Organizational Experience

Positions Held:

Skill 2 Source Consulting, Delhi Feb’17- Till Date Role: Co Founder / HR Partner

Skill 2 Source was founded on the idea of a 'Social Entrepreneurship Model'. Our Partner Consultants are women from all across India who work as a ‘Partner’ on a ‘Pay To Performance Model’ We are Search & Training Firm working towards the goal of ‘Empowering Women Returning to Workforce’.

• Our team comes from a diversified work background with excellent communications skills.

• Expertise working in Manufacturing, FMCG, Textile, Education, BFSI, IT, Engineering, Marcomm, Export, E-Learning, Fintech, Healthcare, Tech Start-up, etc.

• Successfully completed assignment for Mid Management, Executive Search etc.

• We offer our clients a complete in-house solution to your recruitment need from Sourcing, pre- Screening, Search & Selection, and Interview to final documentation processing.

• Clients we are working with Jindal Intellicom, Sarita Handa, Kotak Securities, Anand Rathi, Educational Initiatives, Transys Consulting, Apposite E-Learning, MyGate, Zefmo Media Pvt. Ltd., SPS Technocrat Pvt. Ltd., Orchid Corporate Services (I) Pvt. Ltd., Sterlite Power, Byjus, Edupristine, AnyFitness, Reliance Nippon, UpGrad, Ei Desgin Pvt. Ltd., Infrrd India Pvt. Ltd, Khatabook. Durja IT, Wealthy, Peal Alpha, Fulcrum Consulting, HT Media, Trident Infosol, Toppr.com, Whitehat.Jr, Vivo, Uber, Shuttl.com, Path Infotech, FCS Solutions, Etc.

INA Solution Inc., Chicago, US/ Patna, Bihar Mar’18-till Apr’19 Role: Sr. Business Development Manager (Work from Home – on Project) INA Solution INC., a Contingent Staffing firm headquartered in Chicago, IL, with offshore offices in India (Delhi & Patna).

We offer our services in the Form Of Staff Augmentation, IT consulting, Software development, website Development to all our clients at most of the overseas locations with our highly skilled Team with vast experience in their relevant fields.

Bridge School of Management,( HT MEDIA ) Noida May’16- till Jan’17 Role: Deputy Manager – Enrollments

• Strategizing and implementing marketing initiatives & sales processes for Noida branch.

• Managing the entire sales activities for all management programs for Noida center.

• Scheduling classes and aligning faculties for existing Batches.

• Regularly exceeded expectations with regards to monthly enrolments.

• Work collaboratively with immediate team members and handling a team of SSA’s for quick closures.

• Single point of Contact (SPOC) for Students and center developments at Noida Centre.

• Monitoring Operations, collection of fees, maintaining different spread-sheets for corporates and students. Ubertal Inc., San Mateo, CA June’15- Nov’15

Role: Business Development Manager

Responsible for acquiring new accounts and maintaining relationship with the company’s existing clients. Also worked with direct Clients like Siemens, City of NY – FISA, Visa, etc; implementation Partners such as Wipro, Sofbang, TCS, Modis; and preferred Vendors, S.com, Crossfire Consulting, etc. Assisted the company’s Management in signing up with key government bodies like D&B, SAM.gov, FBO.gov, GSA.gov including getting registered for certifications like MBE, WBE, SMB etc. In addition handled internal hiring as well. August Consulting Inc, Noida June’14- June’15

Role: Account Manager Business Development

Main responsibilities included building relationships with existing and new clients at Tier-I level, IP’s and Direct clients including, the recruitment of IT professionals in all domains, which specialized in Information Technology. In addition to comprehensive services delivered to the company’s client base, also obtained contractual, contract to hire, and fulltime IT requirements on a regular basis and provided the clients with the best possible consultants available in the Industry, in most cases, from the same Domain. RJT Compuquest, Gurgaon Nov’13-

May’14

Role: Business Development Manager/Bench Sales

In addition to business development which entailed building up relationships with existing and new clients at Tier- I level and direct clients, responsible for recruiting IT professionals in all domains specializing in Information Technology. Was also involved in Bench Sales activities. Ramy Infotech Inc, Noida Aug’10 till April’13

Role: Regional Manager - Sales & Business Development/ Team Lead Headed a team of seven business development executives. Overall responsibilities included building relationship and managing existing and new clients at Tier-I level and was also involved in recruiting IT professionals in all domains specializing in Information Technology.

Key Deliverables - (Business Development):

• Led a team of five recruiters and assisted them in finding the right resource, based on the client’s requirement specifications.

• Acquired new clients on regular basis, and developed strong relationship with them and existing clients of the company.

• Obtained contractual, contract to hire, and fulltime IT requirements from the clients on a regular basis and provided them with the best possible consultants available in the Industry, in most cases, from the same Domain.

• Worked with almost all types of consultants such as Citizens, GC, H1-B, EAD, OPT & TN and also placing and transferring H1-B’s on our payrolls.

• Kept track of Contracts & Purchase Orders both frontend and backend on successful placements with the clients and ensured delivery.

Key Deliverables - (Bench Sales):

• Marketing the company’s H1B consultants to prospective clients.

• Posting the Consultants Profiles on Dice, Monster and other job sites; subsequently checking for the precise requirement that matches the consultant’s profile on dice and monster etc; and requirements coming from third party vendors.

• After the client submission, checking for updates with vendors and updating the consultant. If any interview slots were arranged, would take an email confirmation from the vendor, to keep the time slots open and ensure that the consultant is fully prepared for the interview.

• If the candidate is confirmed/hired for the project, sent the consultants SSN for back ground check, followed by a PO with the start date etc; concurrently, also sent the PO to the respective company and get the same countersigned.

Path Infotech Limited, Noida Aug’08 till Aug’10

Role: Account Manager - BD (Inside Sales - Siebel CRM and ERP) As an Account Manager, I was responsible for ensuring consistent communication; planning and executing up sell and cross sell programs, between the existing clients. Was involved in setting-up and achieving targets. Also generated leads via phone / email / teleconferences and qualifying them for immediate opportunities on the basis of revenue, budget and time frame.

Key Deliverables:

• Interacted with all CXO level professionals and business line of Managers for proposing the products and services of the organization.

• Kept track of latest developments through research, monitoring the market and industry trends and competition strategies, to identify the right market opportunities.

• Developed Marketing & Sales databases for sales activities and prospect profiles, along with managing and ensuring that the contents are up-to-date.

• Prepared sales pipeline, weekly sales reports and daily call tracker sheets.

• Arranged customer events with the help of the partners to promote products and services. FCS Software Solutions Ltd, Noida Dec’05 till Aug’08 Role: Account Manager – Lead Generation –IT Sales (eLearning, Software Development & Help Desk)

(Period: Sept’07 – Aug’08)

Promoted to Role: Team Leader – Sales (Lead Generation)

(Period: July’06 – Sept’07)

Role: As a Team Leader – Process Prosperity

(Period: Dec’05 – June’06)

Major Operations Handled:

• Managed a Team of 17, 10 & 5 International Business Development Executives. (IT Services)

• Created relevant database and finding the RPC’s through various search engines like google, vault, hoovers, answers.com etc.

• Excavated new business opportunities through Cold Calling and setting up appointments / Con Calls for IT services, specifically in order to deliver product information and develop relationship.

• Remained in regular touch with the RPC’s by sending them emailers, physical mailers, leaving voicemails and making follow up calls.

• Coordinated with the development team as and when required, for sending the requisite details by the RPC as per his/her requirements so that new business could be generated. North Star India Pvt. Ltd., Noida May’03 to Dec’05 Role: As a Program Leader

(Period: Nov’04 – Dec’05) MNI (Manufacturers News Incorporated) a directory making company based in USA. The process consisted of activities like verifying the data given by the client so that they could make comprehensive directories out of it. Successfully handled a team consisting of 25 agents. Trained and groomed the team for call quality. Undertook client relationship management, for better understanding of the process and forecasting future changes to prepare plans for the team accordingly. Generated all the requisite reports.

(Period: May’03 – Oct’04) Process Called for – US Mortgage, D Mag, OKS Lead Generation, Jump Higher, Princeton Property Group, Australian Mortgage, Call Australia, Business New Connects, Gallup Organization (ABN AMRO), Infosis, Yellow Pages, Sequent, Virtela, etc. Called for Countries – USA, UK, UAE, Australia, Romania, Nigeria, Croatia, etc. Have also taken training for an In Bound US process called Back Nine Media. Educational Qualification

• BA Pass (English) from Allahabad University in 1999.

• +2 (Commerce) from IGNOU, Delhi in 1995.

Other Qualifications

• Diploma Costume Designing and Garment Technology (From Aligarh Muslim University).

• Certificate Course in Computer Application (From ET &T). Also having Knowledge of Photoshop, Coral Draw, AutoCAD & Animator.

• Diploma in Central Excise & Customs.

Personal Information

• Nationality: Indian

• Languages Known: English, Hindi & Urdu

Contact this candidate