Sales Service

Mr. Amar Kang

** ********* ****, ******** ** the Hill, Leicester, LE7 9HL

Contact Telephone: 077***-*****

E-mail: *********@*****.***

Personal Profile:

A problem solving, flexible and motivated individual capable of adapting swiftly to meet customers’ needs and provide the best possible service. During my career so far, progression and development has enabled me to gain knowledge, skills and experience which can be applied in any customer facing environment.

Education:

Keele University (2017-Present)

BSc (Hons) Forensic Science Undergraduate

Key Skills:

• Core forensic skills providing a context for crime from different perspectives.

• Data analysis using statistical methods.

• Ability to handle and analyse complex data effectively and efficiently.

• Attention to detail through a methodical approach.

• Presentation skills compiling and presenting court reports.

• Engagement in extra-curricular activities including;

Student Voice Representative

Responsibilities include raising concerns from fellow students with course leaders and year tutors

Avid participation in sports both socially and competitively, including football, cricket, tennis, and basketball. This has taught me advanced communication skills and the importance of working effectively as an individual as part of a team. Beauchamp College (2013-2015)

A-Levels in Biology, Chemistry, Geography and Psychology Loughborough Grammar School (2011-2013)

GCSE's (A*-C) including Maths (A) and English (B)

Career Progression:

Work Experience and Shadowing – International (1996-Present) Key skills gained:

• Ability to quickly internalize critical information and data to help market products to clients with confidence.

• Interpersonal communication skills to increase networking chances that are particularly applicable to sales including; diligence, initiative and integrity.

• At the local community centre, I have previously been appointed to oversee organisation of events including taking care of acquiring funding for events, noting expenditures, and contacting people for sponsors. This has allowed my presentation, communication, money- handling and time-management skills to improve.

• I have participated in a range of activities such as assisting in a health clinic working alongside healthcare professionals and some time ago I gained some first-hand experience of people who had suffered traumatic brain injuries and worked as a part of a team to renovate the area around the home nursing home to attempt to make their time more enjoyable whilst also learning about the the causes and how these injuries can affect the sufferer as well as the families.

Swan with Two Necks – Nantwich (2017-2019)

Key skills gained:

• Achievement of revenue targets based on sales incentives.

• Maximise sales growth based on company strategy and promotional programmes.

• Provide high standards of service for a diverse clientele in a fast pace environment.

• Training and mentoring the newer members of the team on service skills and health and safety regulations and protocols. The process of mentoring also helped me to better understand a customers' needs to provide a more appropriate service.

• Development my interpersonal skills with our customers and colleagues. SO Bar – Richmond (2015-2017)

Key skills gained:

• Work autonomously using my initiative and as a member of a cross-functional team.

• Development of organisational and active listening skills.

• Proficiency in making popular modern cocktails as well as many variations of the classics and some of our specialities.

Tesco Family Dining Ltd. – Osterley (2015-2017)

Key skills gained:

• Managing health and safety standards through regular checks and ensuring that all daily tasks had been completed to required standards.

• Accurate completion and maintenance of health and safety documentation.

• Knowledge and skills of how to work in a fast-paced environment whilst maintaining a high standard of service.

Sim's Bar and Restaurant – Leicester (2012-2015)

Key skills gained:

• Taking customers’ order, serving food and drinks within the restaurant and ensuring that a clean, safe and hygienic environment was maintained at all times.

• Responsible for stock management.

• Responsibility for ensuring that a customer's needs are met in a skilled and efficient manner and developed a strong foundation in taking a proactive approach to supporting my colleagues.

• Working alongside local businesses to help plan, organise and manage special events and ad-hoc promotions to attract more business.

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