Profile Summary

Rishikesh Malviya

** ****

+91-880******* adfuwa@r.postjobfree.com

Management consultant certified in Business Analysis (ECBA Certified by IIBA), Scrum Professional Certified (By CertiProf),Data science certified (Tableau Academy), Six Sigma (Green Belt Certified by KPMG) and Digital Marketing (Google Analytics certified by Google).

44 months of experience in delivering IT enabled business solutions for John Lewis Partnership across the United Kingdom.

Experience in SDLC, Project Management, Agile Frameworks, Business Analysis & Consultancy services with significant exposure to ITIL and ITSM services like incident management/delivery management which is being delivered in SLA driven model.

Tech Skills: SQL (IBM DB2), RDBMS, JIRA, Wireframe,,Excel, Power Point, MS Visio, SPSS, Tableau, Service Now and Emerging technologies like Machine Learning, Artificial Intelligence and Internet of Things. Professional Experience

Appventurez, Noida Project Coordinator 2020-Present

Involved in Client interaction, Requirement analysis, Estimation, SOW and Technical SRS preparation, Scheduling, Resource & Task allocation.

Responsible for day to day activities in terms of Project Planning, Execution, Monitoring, Resource utilization, Project Status reporting, Client meetings, and query clarification.

Agile Scrum meetings and Retrospective meetings to improve the quality and process.

Protect the development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.

Reviewing wireframes prepared by Business Analysts, writing MOMs, Story Narration so that both external and internal stakeholders are meeting each other expectations. Zensar Technologies, Pune Associate Business Analyst cum Software Engineer 2015 – 2019

Led 1 Scrum team, working with cross-functional teams to set up two new branches for the Retail Client before the Black Friday and Cyber Monday event, slashing time to deliver by 22%.

Facilitated Sprint Planning, Daily Scrum, Retrospectives, stakeholder meetings, and software demonstrations.

Work closely with the product owner to ensure understanding of user stories and acceptance criteria and keeping backlog groomed.

.Regular client interaction/ meetings for Requirements gathering and analyzing the feasibility of their needs.

Prepare weekly reports, monthly reports for clients detailing the work being accomplished by the team.

Demonstrated process improvement by automating solutions that sent back unused greeting cards to suppliers, saving the client an estimated £35 million annually.

Proven Service Now experience within a support capacity using core ITSM processes: Incident, Problem, Change, and Knowledge Management.

Skilled in partnering with IT stakeholder service owners (Shared Services Environment) to define issues, identify solutions and facilitate timely change for service restoration.

Demonstrated the excellence of IT troubleshooting approaches for timely IT service restoration ensuring timely incident analysis, problem investigations (both proactive and reactive) along with 7 Rs of Change Management and taking CAB approvals for the Non-Standard and Emergency Changes.

Handled Expertise in the Retail domain across Incident, Change & Problem Management issues for critical tasks to resolve critical issues, design SQL queries to monitor the live sales data of Black Friday event of £192 million. Academic Achievements

Degree Year Institute, University/ Board % /CGPA

PGPM (Operations &

Analytics)

2020 Great Lakes Institute of Management, Chennai 2.99/4.0 BE (Computer Science) 2015

Medicap Institute of Technology and

Management, Indore 7.4/10

H.S.C 2011 Kendriya Vidyalaya KankarBagh, Patna 80.0% S.S.C. 2009 Kendriya Vidyalaya Kankarbagh, Patna 88.6% Live/ Academic Projects

Worked on a Market Research to determine “How Satisfied is Mutual Fund Investors” with statistical techniques of linear regression. With the help of primary data, Awareness and Investor benefit came out to be significant factors.

Worked on Business Analytics Project to predict the “Quality of Wine in the United States”.

Completed Empirical study titled “Analysis of factors affecting CSR performance for businesses in manufacturing and services sectors”.

Awarded 2nd position in the Case study of “Saint Gobain” where I have recommended optimum solutions to overcome problems of Surplus Inventory, Low Predictability of demand and Product Line Gaps.. Extra-curricular Activities

Played an active role of Karma yoga Transformational Leadership in the year 2019.

Member of Corporate Social Responsibility at Zensar Technologies.

Designated Management-In charge of Patna District at AAGAZ India foundation (A Non-Government Organization)

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