Page * of * Sonia Teena Sequeira

SONIA TEENA SEQUEIRA

Mobile - 009**-*********

Email: adfus9@r.postjobfree.com

Skype ID: sonia.sequeira11

Competent Management, HR Administrator/Coordinator, sales professional equipped with total 7 years of hardcore expertise. Highly motivated, results-oriented and successful team member who has delivered highest standards with ability to handle pressure and make effective plans and execute them in most cost- effective manner. Adapts easily to changes with excellent knowledge on how to manage the delegated job, flexible to any work environment. Seeks a challenging role within Management/ Operation/HR/ Admin department to maximize the potential of gained expertise.

Excellent communication skills, both verbal and written.

Experience in leading a team of 5 admin staff.

CAREER SUCCESSION:

Unity Care & Health Services Pvt Ltd.

Secretary - MD April 2019 – January 2020

Job Profile:

Ensuring meetings are effectively organized, minuted & circulated as approved to ensure agreed actions are carried out.

Liaising with the chair to plan meetings.

Receiving agenda items from committee members.

Circulating agendas & reports.

Maintaining effective records and administration.

Communication & correspondence.

Dairy management of the Managing Director.

Expense management.

Maintain records of Directors Contacts.

Any other duties as may reasonably be required by the director. Primavera Medical Clinic, Dubai Healthcare City February 2016 – February 2019 HR/ Admin In-charge

Job Profile:

Application, renewal and cancellation of Medical Malpractice Insurance, staff Health Insurance & all other general line of insurance.

Prepare Agenda, Minutes and Presentation for the weekly meetings, managing appointments of MD & Medical Director.

Administer renewal of contracts. Maintain updated staff extension line list at all times & circulate the list to all.

Administer new visa applications, renewals & cancellation (AXS Portal & Masaar Portal).

Renewal of Trade License, COP, Lease Agreement, P.O Box & Establishment Card, DHA & DHCC License.

Renewal of PMC website including MOH advertisement number & admitting privileges.

Requesting and collecting original CME certificates and updating Log Book of Surgeries.

Organizing and scheduling for preventive maintenance of Medical Electronic equipment.

Applying for new non-sponsored ID card and renewals.

Administer staff employment agreements and maintain Leave Management System.

Purchase, repair & maintain Office Supplies & equipment, maintain security of company & employee files.

Job posting online, reviewing resumes and applications. Conducting interviews.

Handling hiring process until Onboarding, Off Boarding, training, HR induction, reference checks. Monthly payroll processing. Continually educate employees on company policies.

Preparing employee Certificates. Administering performance management process, handling the full and final settlement of the employees. Foster cross functional relationships & ensure managers & employees are properly connected.

Applying for Medical Sick Leave, Medical Reports and Escort Certificates to patients Online. PROFILE SUMMARY

Page 2 of 3 Sonia Teena Sequeira

Ensuring all payroll transactions are processed efficiently and liaising with staff and management on payroll related queries (HRIS Software). Resolving payroll discrepancies.

Revising company Operational Policies with the approval from Managing Director.

Promptly report telephone line faults to Du.

Ensure compliance to all policies, procedures, DHCA-R guidelines & quality standards (inspection conducted by Authority once in every 2 years).

Mother Lines Shipping FZCO, Dubai May 2015 – July 2015 Coordinator- Customer Service/ Logistics Department Job Profile:

Attending & Assisting Client calls & guiding them.

Taking appointments from clients after explaining them the services provided by our company.

Working on the inquiries sent by the clients & sending them the quotes after taking the rates from the line or the agents.

Taking the feedback from the clients once the quote is sent.

Creating Sea Import/ Export & Air Import/ Export job in the system.

Preparing draft BL & on the confirmation of seniors sending it to the line & making corrections on their request if any.

Sending Cargo Arrival Notice to the Consignee or the Notify Party assigned by the Consignee in HBL

Giving SI (Shipping Instructions) to the Line on the approval from the actual Shipper.

Documentation.

Explaining the Traders Export & Import Procedure (FOB, CIF, Ex works etc.)

Getting the updated tariff rates from the Cargo Airlines & Sea Cargo Lines.

Maintaining Petty Cash.

Sending Daily Tele Sales Call Data to the General Manager. Life Pharmacy Group, Dubai August 2014 – February 2015 Operations Coordinator

Job Profile:

Coordinating with AMs for timely staff updating (weekly basis) & submitting the same to superiors.

Submitting AMs daily report & weekly tour plan to superiors.

DSES Mystery Shoppers report (quarterly basis) to be submitted to the Managing Director.

Budget discussions with Area Managers & Retail Manager & preparation of budget letters.

Proper planning & organizing grading test for the staffs.

Submitting store wise sales data to the Retail Manager.

Submitting Store Manger details to Accounts head.

Issuing Warning letters to the staffs for breach of company protocols.

Maintaining Prospective SM list and timely updating.

Scheduling the staff for SM review & informing them for the same.

Store Visits as and when required.

Coordinating with AMs & RM for staff dispersal. Coordinating with HR department.

Attending Monthly Meeting with seniors.

Attended one day Arab Health Exhibition & one day DSES Training. Apparel Group, Jebel Ali Free Zone February 2012 - February 20 14 Store Manager

Job Profile:

Predicting or forecasting future sales by analyzing past and present sales trend.

Involving in various store operations.

Maintaining theme and display areas.

Stock count in store & Variance clear.

Display changing as per VM instructions.

Goods transfer document updating and cross checking with back office team.

Damage goods checking and returning to the warehouse with senior’s approval.

Forecasting sales and profits, and planning budgets and dividing to each staffs.

Model wise sales updating and compare with last year sales.

Prepare weekly report & monthly report as well as all reports under position.

Preparing and maintaining petty cash as per weekly basis.

DSS & KPI report updating. Prosperity report (Daily sales Update). Page 3 of 3 Sonia Teena Sequeira

Weekly meeting with store managers for store requirement and issues.

Monthly meeting with AM & store team on how to improve sales & achieve monthly targets.

Banking reports update (Daily Basis) & maintaining Cash Handover Report.

Segregating all document for gift voucher, Discount on selected items others.

Pricing updating for all promotion.

Conducting training for fresher’s regarding Navision software.

Updating Monday Shobiya discount promotion with the support of back office staff.

Collecting delivery of goods & maintain delivery book & Merging.

Placing Multi Channel Order (Dukane – online) if on non-availability of product.

Updating Customer Feedback forms in the system.

Staff scheduling as per business requirement.

Attended one-day training on How to Increase Sales to achieve target. STRENGTHS

Gulf experienced Sales professional.

Strategic Planning & Implementation.

Quality management & team leadership.

Achiever of set goals while meeting deadlines.

Dedicated to working long hours when need arises.

Meeting Deadlines with accuracy.

EDUCATION

Bachelor of Commerce from St. Aloysius Autonomous College of Mangalore in the year 2010.

Diploma In Human Resources (HR) – Credential ID 167*-******** issued by Alison IT SKILLS

Proficient in MS Office (Excel, Word, PowerPoint) Suite, E-mail applications and Internet.

Accounting package. (Tally)

PERSONAL DETAILS

Nationality : Indian

Date of Birth : 27/Nov/1988

Marital Status : Married

Languages

Visit Visa Status

:

:

English, Hindi

10th November 2020

Reference can be provided upon request.

I do hereby certify that the above information given by me is true and correct to the best of my knowledge and belief.

Thanking you,

Yours truly,

Sonia Teena Sequeira

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