EDWARD J. JONES

Owensboro, KY *****

adfus2@r.postjobfree.com

270-***-**** or 270-***-****

WORK EXPERIENCE

Front Desk/Night Audit/Maintenance

Studio 6

San Antonio, TX

October 2019 to June 2020

Welcomed customers and confirm reservations

Receive cash and credit card payments from customers

Assign rooms and issue key cards

Answer incoming calls assist and direct as needed

Maintain and update daily reports to send to nightly audit

Preventative maintenance on property

Server/floor man

Gallery club

San Antonio, TX

June 2018 to June 2020

Greeted customers

Sat them and directed them to their table

Accurately took beverage orders

Always provided superior customer service

Gave precise cash change or credit card with receipt

Balanced and reconciled my book every night

Maintained the cleanliness of customer’s environment to make sure they had the best experience

Provided customers with a safe atmosphere by diffusing any hostile situations that may occur

Fence Builder

A+ Affordable fencing

San Antonio, TX

March 2018 to June 2018

Confirmed all necessary tools needed for each day’s appointments

Meticulously purchase and load all necessary materials needed for days jobs from Lowe’s

Unloaded materials and tools necessary for each job

Skillfully started any demolition and hauled off old fencing on site if necessary

Accurately measured distances for placement of posts and other materials

Manually dug 18-24-inch hole using a rock bar and diggers

Proficiently mixed cement and utilized tools necessary for job completion

Breakfast attendant/laundry

Holiday Inn Express

San Antonio, TX

November 2017 to March 2018

Greet guest as they entered providing a welcomed atmosphere

Prepare and warm breakfast items for the morning breakfast bar

Maintained a sanitized food area

Monitored and replenished breakfast bar items as needed

Precisely dated and stored unused items according to food safety standards

Wash and disinfect all pots, pans, and utensils used for the breakfast bar

Collect hotel linen, separate into industrial washers and dryers according to proper Expertly folded and stored linen

Assist the houseman with housekeeping duties as needed

Front Desk/Night Auditor

Holiday Inn Express

San Antonio, TX

November 2017 to March 2018

Greet guests and assist as based on their need whether checking in or out

Courteously answered multi line phone system

Confirmed and made guest reservations using the hotels POS

Verified guest information and confirmed room assignment utilizing hotels in house POS

Accepted customer’s cash and credit card payments, gave change and/or credit card for signature

Provide customer with detailed receipt of expenses/transactions during their stay

Politely inquire if guest required any additional items for their room, such as, towels, food items from the hotel store and upsell when possible

Conducted nightly audit duties using hotel POS which consisted of the days sales, check-in’s and out’s, stay overs, and any other daily activity

Used Windows based PC for all data entry

Emailed all reports to the owner and general manager

EDUCATION

High school equivalent - GED - 1997

DeVry University - Associates in Computer Information Systems – July 2020 to still attending

SKILLS

Server (5 years) Customer Service (5 years) POS (1 year) Windows based pc (10+ years) Air powered nail gun (1 year) Tape measure (5 years)

Hand saw (3 years) Table saw (3 years) Cooking via recipes (25+ years)

CERTIFICATIONS AND LICENSES

NCCER Level 2 Certified Carpenter

September 2017 to Present

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