Sales Manager
Resume:
Misha
Jan
Misha Jan
**********@*****.***
K1V2M7
Ottawa, ON
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Skills
I possess excellent presentation and selling skills, strong business acumen and have a superior skill in communicating which assists greatly in building customer/business relations and closing deals. I’m the employee you’ve been looking for; a Canadian qualified in Australia with an advanced industry as a Dermal therapist (Medical esthetician) with a proven track record of success in sales and customer satisfaction. I’m highly competitive and strive to exceed company demands to contribute to growth. I am a big believer that “If You Are Not Taking Care Of Your Customer, Your Competitor Will.”
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Experience
Garage - Sales associate (2 Years)
2016 - December 2017 - 100 Bayshore Dr, Ottawa, ON K2B 8C1
● Handled Cash
● Stayed customer service focused
● Maintained solid communication and interpersonal skills
● Proper telephone etiquette
● Restocking isles
● Dealing with difficult customers
● Had the ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business Clear Skincare Clinics - Skin/Laser Therapist Manager (3 Years) December 2017 - February 2020 - 696 Military Rd, Mosman NSW 2088, Australia
● Focused on EXCEEDING sales targets
● Conducted meetings with team regarding promotions/sales tips
● Managed a team of estheticians
● Set daily goals and exceeded sales targets
● Provided skin and laser consultations
● Focused on delivering client satisfaction
● Provided laser treatments with various laser machines
● Provided Fat freezing treatments
● Provided chemical peels
● Provided micro/hydro dermabrasion treatments
● Provided derma pen skin needling
● Performed reception duties
Nautical Couriers - Medical/Pharmaceutical Courier + Sales Associate (Current)
March 2020 - Present - 418 Beam Street, Ottawa, ON K2K 0B6
● Retained existing clients and signed on various new clients
● Ensured seamless delivery and care of controlled substances
● Followed all guidelines and protocols in line with Ontario College of Pharmacies
● Responsible for training new hires
● Served as sole back up to all other couriers
● Uses cell phone to take instructions from company dispatch to transporting specimens/ other medical documents and to upload delivery/ pick-up information onto the company database
● Ensured that all specimens/documents were properly secured in the vehicle and made sure that items that need to be kept cold are refrigerated properly
● Delivered items to destination in a time efficient manner, ensuring its safety and took signatures to make sure that any special information is passed on to the recipient
● Maintained perfect driving record
● Excel in providing customer satisfaction to all clients and partners ㅡ
Education
Ella Bache College - Diploma of Beauty Therapy
February 2018 - March 2019 - 2 Lambs Rd, Artarmon NSW, Australia Australasian Academy of Cosmetic Dermal Science - Diploma of Dermal Sciences
April 2019 - January 2020 - 65 Hume St, Sydney NSW, Australia
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