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Arlene R. Williams
San Jose, CA 95132
*********@*****.***
QUALIFICATIONS:
Team player with the ability to work with little or no supervision. I have strong and excellent communication and organizational skills. I enjoy working and assisting patients, physicians, fellow employees, vendors and pharmaceutical representatives. Proficient with the following software applications: Microsoft Windows (Word, Excel)
Citrex Practice Software
Meditech Software
PROFESSIONAL EXPERIENCE:
Jaco Fishenfeld, M.D. Inc – San Jose, CA – January 1981 to April 2020 – Office Manager/Medical Assistant
Insurance eligibility, billing and reconciliations
Bank deposits, Accounts Payable and receivables
Knowledgeable of ICD10 and CPT coding
Patient Management as it related to registration, collections and patients’ medical records
Answering phone calls
Calling in prescriptions to pharmacy
Scheduling patient appointments and follow up calls
Authorizations for referrals, procedures and medications for multiple insurance companies including Physicians Medical Group of San Jose
Familiar with Citrex and EPIC Software’s
Capable of taking vital signs, administering injections, EKG, glucose monitoring
Assisted with ear wash and Pap smear procedures
Conducted mini-mental exams
Responsible for the purchases related to medical and office supplies
Managed day to day office activities
Monitored and maintained Doctor’s schedule and meetings
Maintained relationships with pharmaceutical representatives and maintained a good rapport with patients
HIPPA compliancy officer for establishment
EDUCATION:
Silver Creek High School in San Jose, CA
Evergreen Valley College in San Jose, CA
Andon College in San Jose, CA for Certified Medical Assistant REFERENCES UPON REQUEST