Manager Store
Resume:
James Trumbo
Spring Hill, TN *****
********@*****.***
Willing to relocate: Anywhere
Work Experience
Operations Manager
Fleet Car Carriers\United Road Services
September 2016 to Present
9/2016- Present • Compile production and service records and measure conformance to standards • Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations • Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements • Set up appointment freight deliveries • Perform and or assists with billing, rating, manifesting and analysis of freight weight and size • Maintain excellent communication with external and internal customers • In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel • Ensure that Service Center premises are protected and maintained • Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies • Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations • Assist with the facilitation of information meetings with Service Center team members • Effectively handle special assignments as directed Independent Freight Agent
Priority One Logistics
March 2015 to September 2016
• Provide freight rates and pricing system to clients that best suit their needs and financial budget • Make sure that rates are competent enough than the other freight brokers and transportation agencies so as to win the freight contract with the customers • Keep updated with the modern terminologies often used in the freight brokerage and transportation industry.
• Responsible for managing the queries of the customers related to freight brokerage. In addition to that, discuss with the transportation agencies for the cost applied for the transportation services
• Responsible for keeping a close watch over the shipments involved in the freight services and making timely arrangements for transportation • Network to gain more business and generate a new client base • Apart from preparing the freight rates, look after the management of the fiscal services involved in the freight procedures. Responsible for completing the financial claim and insurance forms. Independent Freight Agent
Priority One Logistics
March 2015 to January 2016
Logistics Coordinator
Black Box Network Services - Murfreesboro, TN
April 2014 to February 2015
• Provide exceptional customer service by developing good working relationships with the customers.
• Proactively handle customer shipment routing requests.
• Prepare load-build reports as requested by the customer.
• Provide reports in spreadsheet form via Microsoft Excel, Caspio and Smartsheet.
• Resolve customer problems & complaints to ensure customer satisfaction.
• Create & develop innovative ways of streamlining the operations processes wherever possible within the guidelines of customer requirements & team goals.
• Assist & support Logistics Manager whenever & however needed.
• Complete or assist with miscellaneous projects as needed.
• Provide support to other Logistics Teams as needed & interact with other departments to respond to their needs.
Warehouse Lead
ADS Logistics - Columbia, TN
September 2012 to February 2014
• Supervise employees, ensuring labor and production costs are kept within target ranges.
• Ensure compliance of all FDA and OSHA regulations, as well as standard operating procedures.
• Maintain safe work environment; integral part of new safety committee with the intention of building a thriving safety focused culture.
Operations Supervisor
FedEx Freight - Antioch, TN
June 2010 to September 2012
• Lead, educate and develop employees.
• Supervise and direct employee work and monitor employee performance, including administration of discipline as appropriate.
• Plan daily manpower needs and set schedules to ensure customers' freight is delivered and picked- up timely and damage free.
• Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
• Develop plan for distributing break loads to achieve cut time goals.
• Monitor service freight and ensure cut time compliance.
• Monitor and analyze all opportunities to cut costs and improve efficiencies.
• Assist customers with rate quotes, claim information and setting appointments.
• Monitor actual performance data and gather information for reporting.
• Communicate with Account Manager(s) to ensure customers' and company's needs are met.
• Identify freight moving at incorrect weight and classification.
• Ensure all OS&D is identified and processed properly.
• Conduct pre-shift meetings and provide education to employees as necessary.
• Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
Local Sort Supervisor
United Parcel Service - Centralia, IL
October 2006 to June 2010
• Responsible for international shipments to include but not limited to country regulations, invoices, manifests, SED filing and other various requirements • Ensure all hazardous material shipments met OSHA and DOT regulations • Certified Safety and HazMat Trainer • Train and supervise daily activities of package handlers and clerks to ensure that all assigned duties are accomplished safely and timely • Coordinate daily staffing needs and set schedules • Ensure all loads met OSHA and FAA requirements • Conduct pre-shift meetings and provide education to employees as necessary • Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
District Manager
Radio Shack - Mount Vernon, IL
January 2003 to October 2006
• Maximize the sales and profit of the retail locations in assigned district through management, sales leadership, training and development, execution of non-negotiable standards of operation, cost control and asset protection • Achieve district sales and profitability goals • Recruit, hire and retain top tier talent • Build a loyal customer base by creating long-term relationships • Manage the district's controllable categories on the district's profit and loss statement • Manager, coach and counsel the store manager in assigned district
Foreman, Heavy Equipment
United States Marine Corps - San Diego, CA
April 1995 to January 2003
• Managed equipment operators operating gasoline or diesel powered, self-propelled, skid-mounted, and towed engineer construction equipment while also operating equipment • Managed operations such as k-spans, temporary landing strips, road grading, ship loading and cutting fire breaks Education
Associate in Microcomputer Technologies
Coastal Carolina Community College
Certification in Management
Marine Corps Institute
Skills
• Management Experience
• Microsoft Office
• Warehouse Experience
• Shipping & Receiving
• Forklift
• Supervising Experience
• Logistics
Military Service
Branch: United States Marine Corps
Rank: E5
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