Sales Customer

CURRICULUM VITAE

PERSONAL INFORMATION

Name Elizabeth Adhiambo Omondi

Phone 971*********

Email ***************@*****.***

Status Residence visa

CAREER OBJECTIVE

To fully exercise my skills and talents developed through trainings and experience in order to deliver professionalism while at the same time gaining practical experience and exposure that will facilitate successful performance in the business environment.

Experience 1

Position : Hostess / Waitress

Organisation : Pizza Rustica Restaurant

Period : August 2017- To Present

Major Responsibilities

•Taking Customer Reservations and Answering to inquiries

•Welcoming guest and escorting them to their tables

•Informing the guests about the specials of the day

•Taking any special instructions from the guests about the food e.g. allergies and dislikes

•Helping to serve in case the restaurant is busy

•Solving any and all customer complaints with the help of the supervisor

•Training for supervisor position

Experience 2

Position : Hostess

Organisation : Nandos Restaurant Dubai UAE

Period : May 2015 – May 2017

Major Responsibilities

•Welcoming guest and escorting them to their seats

•Assisting guests with any special requests

•Attending to guest to ensure maximum satisfaction

•Generates customer’s satisfaction; responds appropriately to customer concerns

•Communicates customer complaints/concerns to manager on duty.

•Direct contact with clients and informing clients on the new cuisines offered at the hotel.

•Offering courteous and friendly farewell

Experience 2

Position : Sales & Customer Service Assistant

Organization : Nairobi Uniform Distributors Limited

Period : Jan 2013 – Feb 2015

Major Responsibilities

•Promotes goods and services to customers and negotiate with the aim of maximizing profits.

•Listening to customer requirements and presenting appropriately to make a sale

•Maintaining and developing relationships with existing customers in person and via telephone calls and emails

•Data entry such as updating records entering data in spreadsheets and filling

Experience 3

Position : Sales and Product Promotion

Organisation : Colgate Palmolive Company Limited

Period : January 2011- November 2012

Major Responsibilities

•Promotion and Sales of product in retail stores.

•Marketing and outdoor sales of products

•Offering of after sale services to new and already established guest

•Inventory and ordering of products

EDUCATION

Certificate : Certificate in Graphic Design

Institute : Nairobi School of Art & Design College.

Period : June 2010 - Sept 2010

Certificate : Secondary School – “O level”

Institute : Ruaraka High School Nairobi

Period : JAN 2006 – NOV 2009

COMPUTER SKILLS

•Keyboarding – professional typing skills

•Microsoft word – production of finished word documents

•Microsoft excel – spreadsheet solutions, worksheet enhancement

•Microsoft access – database management and manipulation

•PageMaker – designing publications and related documents

Personal Credentials:

•Excellent communication and inter personal skills face to face, over email or phone

•Well organized, ability to manage multi-task roles and prioritize

•Ability to thrive in a fast paced environment while managing multiple tasks

•Strong negotiating and creative problem solving skills

REFEREES

Available upon request

Contact this candidate