Housekeeping Training

CURRICULUM VITAE

ASHAPPA DOBBALA

DOHA

QATAR

Contact no: - +974-******** Email ID: - *********@*****.***

CAREER OBJECTIVE: -

Looking forward to dedicating myself to a dynamic organization which provides an opportunity for my personal and technical growth, where I can be a contributing my knowledge to the success of both myself and the organization.

STRENGTHS: -

Good communication skills.

Ability to work with a team.

Ability to work well under pressure.

Believe in hard work.

Good technical skills and knowledge.

EDUCATION PROFILE: -

Completed Diploma in Hotel management from IIHM & FT, Hyderabad in 2006.

Completed Board of Intermediate Education (B.P.C) from GOVT Jr. College in 1999 with an aggregate of 60%.

Completed Secondary School Certificate from Z.P.H.S Peddemul High School in 1997 with an aggregate of 80%.

TECHNICAL PROFILE: -

Knowledge of Computer with MS Office.

Knowledge of Cleaning machines

WORK EXPERIENCE: -

Worked as a room attendant in Housekeeping Dept. in Hotel Marriott, Hyderabad Andhra Pradesh, India from 2002-2005 from 2002-2005.

Worked as a Supervisor in Taj group Tri- star hotel in Hyderabad, Andhra Pradesh, India from 2005-2006.

Worked as an honour room attendant from 2006-2012 in Novotel hotel five-star luxury property 2006 from ACCOR group in Hyderabad, Andhra Pradesh, India from 2005-2006.

Then I promoted as a Housekeeping Supervisor and worked in same hotel (Novotel hotel five-star luxury properties from ACCOR group) from 2012 to 20th June 2014.

Worked as a Custodial shift supervisor Terminal Operational Dept. at Hamad International Airport, Doha, Qatar from 26th June 2014 to 16th Sep 2017.

Worked as a Soft service supervisor in EFS (EMCOR Facilities Services QATAR) From 15th Jan 2018 to 22nd Oct 2018

Currently working as a Operational supervisor in FMM (Facilities Management& Maintenance at (Hamad International Airport, Doha, QATAR) From 16th Nov 2018 till date

RESPONSIBILITIES: -

As a Housekeeping supervisor in a Hotel and an Airport: -

Ensure personnel, supervision and work equipment are appropriate

Rescue – plan for any rescue for a work situation.

Store, care for and maintain equipment

Implement procedures for selection, inspection and care of equipment

Implement procedures, method statements, work plans

Have a general understanding of legal requirements

Complete risk assessments on site

Properly manage all access and work equipment on site.

Inspection of equipment; detailed / thorough / formal / documented

Manage rescue for specified work site

Holding meetings with Housekeeping staff to discuss their job functions.

Listening to, understanding and clarifying guest concerns. Inspecting the cleaning and servicing of guestrooms and public areas.

Approaching guests in an attentive, friendly, courteous and service-oriented manner.

Making sure that all Guest Rooms have appropriate supplies and linens in them.

Maintaining guest confidentiality always and asked their feedbacks about the cleaning and for suggestions also.

Ensuring that rooms and bathrooms are cleaned daily. Inspecting guest rooms and guest areas like restaurants, bakery, coffee shops etc.

Supervising the disposal of trash and wastes in proper way.

Directing housekeeping staff to ensure a high standard of cleanliness in all public areas and hotel rooms.

Delegating work to meet business objectives and goals.

Maintaining a high standard of personal appearance and grooming.

Check the popper vacuuming, shampooing of carpets and mopping, sweeping, scrubbing and polishing of tile floors.

Training up new housekeeping staff and briefed them about their daily tasks and responsibilities.

Maintaining an inventory of guest room and housekeeping supplies.

Complying with all health and safety standards.

Maintaining guest lost and found items, the control the master keys of the hotel rooms.

Development of training manuals and protocols, as well as updates the documentation.

Analysing information and evaluating results to choose the best solution and solve problems.

ACHIEVEMENTS: -

Honesty award for 2000-2002 in Hotel Viceroy.

Appreciation letter for Oct 2004 in Hotel Viceroy.

Guest feedback recognition Letter from management for 2009 in Hotel Viceroy.

Best Employee for 2010 in Hotel Novotel.

Best Employee for 2012 in Hotel Novotel.

Basic Fire Fighting Training Completed from DISS.

Basic FIRST AID PLUS CPR Training Completed from DISS

Completed Technical Instructor Planning Instructional Training (technical /on the job/operational)

PERSONAL DETAILS: -

Name : D Ashappa

Passport No : L4711437

Father’s name : D Pentaiah

Gender : Male

Date of birth : 05-10-1981

Marital status : Married

Nationality : Indian

Languages known : English, Hindi and Telugu

PERMANATE ADRESS: - : House. No- 2-2/96, Surraram Colony, Quthbullapur,

: Hyderabad-500055, Telangana, India

DECLARATION: - I hereby declare that, the above information and particulars are true and correct to the best of my personal knowledge.

DATE: - SIGNATURE; -

PLACE: - (D. Ashappa)

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