PHILADELPHIA, PA
PHILADELPHIA, PA
Philadelphia, PA
ANXHELINA KOSTRENI
Summary
Hardworking beginner nursing student at Community College pursuing a associate degree. Good grasp of nursing protocols and positioning in healthcare. Focused on growing clinical knowledge and building positive relationships.
Skills
Client-focused service
Packaging orders
Excellent oral and written communication
Cash register operation
Healthcare knowledge
Stocking shelves
Problem-solving skills
Time management
Organization skills
Teamwork skills
Experience
Housekeeper
Skin Care Salon
Swept and vacuumed floors, hallways and stairwells. Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Interacted pleasantly with clients and patrons when performing daily duties. Cleaned rooms to satisfaction of over 5 daily clients. Used windex, all purpose cleaner, and clorox bleach, cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness. Dusted and vacuumed 15 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily. Swept and damp-mopped private stairways and hallways. Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Cashier
Azerbaijan
Provided assistance with purchases, locating items and signing up for rewards programs. Helped customers find specific products, answering questions and offering advice. Compiled and updated client data to track payments trends and support accurate accounting. Assisted customers with account updates, new service additions and promotional offers. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers. Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed customer payments quickly and returned exact change and receipts. Welcomed customers, offering assistance to help find necessary store items. Education and Training
Associate of Science: Health Sciences
Community College of Philadelphia
PHILADELPHIA, PA 19134 C: 267-***-**** ********@*******.***.*** 06/2015
Albania
Associate of Science: Physical Therapy
University of Elbasan
Certifications
Sociology Student Demonstration Presentation Certification