Customer Service Digital

Profile:

I am a dynamic person with the spirit of initiative fascinated by foreign culture. I’m flexible, dedicated with very good communication skills. I’m able to adapt with any work environment and new people with different cultures and background.

Work Experience:

Customer service advisor for Orange France (Télèperformance) 2016-2019

● Improve internal and external communication tools of Orange France

● Conduct a customer satisfaction survey

● Developing digital communication applications

Education:

Master degree in Digital Economy

ESSECT

2019

Applied licence in the organisation of enterprise networks and digital communication

ESSECT

2017

Bachelor's degree in Maths

High school of Montfleury

2014

Name : Safa Ouertani

Adress : 5 Rue El Nesk, El Mourouj 5, Ben Arous

Mobile : +216-**-**-**-**

Email : ***************@*****.***

Languages:

Arabic: Native

French: fluent

English: fluent

Skills:

IT Skills : Word, Power Point, Excel

Language Skills: Arabic, French, English.

Communication Skills

Capacity to be worked in team

Flexibility

Organisation and resistance in the work

Capacity to work under pressure

Contact this candidate