Front Office Sales

CURRICULUM VITAE

Rajiv Sagar

***/**

Sri Nagar Colony

Rohtak (Haryana)

Pin-124001

Mob.No-981-***-****

*************@*****.***

Objective:

To work in an organization that can fully tap the potential in me, by providing an intellectually stimulating and nourishing environment, and grow along with contributing towards bringing laurels and profits to the Company.

Believe in customer satisfaction & departmental goals.

Quick Learner, Energetic and self-motivated player.

Proven ability to work in independent and team environments.

Ability to effectively stress situations, with an ease.

Excellent communication, presentation and interpersonal skills.

Excellent decision making skills with a positive approach.

Demonstrate knowledge and experience in diverse range of F&B Services.

Skill and personal Attitude:-

I am always looking new things and generate new idea which can enhance my knowledge and working potential. To secure a challenging position in a reputable organization to expand my learning, knowledge, and

Skills

Professional Experience:

Cidade De Goa

Position: Industrial Trainee

Duration: 10th Jun 2016 to 10th Oct 2017

Responsibilities:

Working in operations department.

Front office, profile updating, concierge report,newspaper report, handling luggage, operating TRITON, Checking arrival and departure, Updating A&D Report.

Human Resource, assistance in interview, joining of new employee’s formalities, calling and receiving call, making of new employee file, assisting associates in HR.

F&B Service, buffet setup, bar clearance, table setup, types of wines, types of cutlery and crockery.

F&B Production, buffet setup, operations of cold section shakes order and sandwiches.

Information system, interacting with guest, solving internet complaint of guests.

Holiday Inn

Position: Job Trainee

Duration: 26th Nov 2016 to 30TH Jan 2017

Responsibilities:

Maintaining the continuous follow up The Brand Service Standards and Standard Operating Procedures (SOP’s) at the department.

Ensure efficient implementation of innovative, high quality, and profitable Food & Beverage services to Guests.

Responsible for the Making daily reports for the department.

Responsible for linen inventory, making reports of daily sales, monthly reports, cover reports etc.

Implement effective control of food, beverage and labor costs within the department.

Current Employer: Pullman – Novotel Aerocity

Position: GSA (Lounge & IRD)

Duration: 26th Feb, 2017 to Current Working

Organization Brief:

Pullman – Novotel has the largest inventory of room i.e., 670 combined room property, with 7 F&B Outlets with 1 IRD, Commonly Serving 670 Rooms.

Current Responsibilities:

Maintaining Inventory of Alcohol at the Lounge.

Efficiently and effectively achieving the cost and budget as per the set targets.

Maintain the Standards, and Upkeep of the Lounge.

Ensure healthy working environment.

Understanding Guest, and their needs fulfilling them before they ask by interacting with them knowing them better.

Responsible for linen inventory, making reports of daily sales, monthly reports, cover reports etc.

Maintaining inventory of store.

Software Skills:

Ms Office, (Word, Excel & PowerPoint),Micros & Opera

Academic Qualification:

Maharishi Dayanand University Bachelor in hotel management, 2016

Haryana board of school education Passed 12th, 2012

Haryana board of school education Passed 10th, 2009

Interests:

Music

Explore new ideas.

Personal Information:

Date of Birth: 16 Oct, 1993

Father’s Name: Sh. Mallu Ram

Gender: Male

Marital Status: Single

Language Known: English, Hindi

Strength: Positive Attitude, Punctuality

Declaration:

I hereby declare that all the statement made in the above application in correct to the best of my knowledge and belief.

DATE: 28/01/ 2020

PLACE: New Delhi (Rajiv)

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