Customer Service Assistant

OLUWAGBENGA GEORGE AKIN-AGBI

Location – **, Moshalashi Street Onipanu, Lagos.

Mobile – 081********

E-mail – *****@*****.***

A self-motivated service professional with practical experience gained in both large and medium size organizations and with the desire to acquire self-development and Organizational growth. ACIPM in view

Professional Examination II.

Federal University Oye Ekiti 11.2012 – 09.2016

B.Sc. (Hons) Demography and social statistics

Related courses: Applied Statistics, Mathematics, Research method in population, Micro Economics, Cartography, Data Evaluation, Fiscal policies and practices. Command Secondary School Ojo Military Cantonment

O level Certificate. 09.2006 – 07.2012

Proven analytical, excellent writing and presentation skills. Detail oriented, outstanding interpersonal and communication skills. Ability to pick up & digest new detail quickly.

Thinks outside the box, solves problems and contribute ideas to the management team. Fluent with core MS Office applications (Excel, Word & PowerPoint). Proficient in statistical packages SPSS, EPIC INFO, EPI DATA, STATA INGUEST GLOBAL PARTNERS FEB 2018-Till date

Human Resource Assistant

Processing incoming mail

Advising management on the administration of human resources policies and procedures Preparing and maintaining reports related to specific HR projects Develop employee restructuring plans.

PROFESSIONAL PROFILE:

ACADEMIC HISTORY:

SKILLS:

CAREER HISTORY:

Developing, revising, and implementing HR policies and procedures Provide company with updated salary and job description information Maintaining computer system by updating and entering data Help HR professionals in recruiting, training and management of employees Maintaining current HR files and databases

Updating and maintaining employee benefits, employment status, and similar records Processing payroll, which includes ensuring vacation and sick time are tracked in the system

TURO ORGANIC FARMS LTD. 08.2013 – 02.2015

Customer Service Associate

Carried out point of sale transactions correctly and efficiently, following company procedures.

Handled all telephone enquiries, in a quick, efficient and polite manner. Operated daily banking procedures whilst cashing up. Delivered excellent customer service and strived for excellence in all I did. UNIQUE BUSINESS CENTRE 04.2012 – 07. 2013

Sales Associate

Carry out point of sale transactions correctly and efficiently, following company procedures

Cash and Till Handling

Ensuring excellent customer service skills are demonstrated team members

Dealing with customer complaints and enquiries

Training and supporting new members of staff.

INTERESTS:

Developed a keen interest in Current affairs, Economic & Political Issues. Passionate about mentoring & tutoring teens towards their WAEC & NECO exams. Enjoy Traveling.

Organized community spelling bee during year of service REFERENCES: Available on request

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