Customer Service Sales

AJAH,

LAGOS,

NIGERIA

+234********** ******************@*****.***

OBJECTIVE I take great pride in my work. I am looking to acquire knowledge in my field of study so that individuals and organizations-at large can utilize my skills.

I am looking for a role where I can develop the experience and knowledge I have gained within the last few years.

Having worked with organizations nationally, I have demonstrated competence by ensuring that tasks were delivered accurately and before scheduled deadlines.

I am an effective team worker who can, and has developed good working relationships with customers, colleagues and managers alike, albeit I work well on my own using my initiative to solve problems. I am always eager to learn and ready to take on new challenges.

SKILLS Analytical skills - Accuracy and attention to detail

Sales and Negotiating skills

Telephone, and customer service skills

Excellent verbal and written communication skills

Proficiency in Microsoft Office Suite(Word, Excel, Power point)

Ability to work under pressure without losing focus of designated tasks

Time management and work quality organization skills

Target driven and goal oriented

Quick, flexible and adaptable learning skills

WORK HISTORY

MAYHILL HOTEL, Cashier

September 2018- May 2019

My day to day activities as an Investment analysts include:

Doing common duties like taking phone calls, handling mail, updating records and providing customer service.

Perform a variety of clerical and administrative tasks.

It entails answering guest inquiries regarding menus and service.

PINE HILL HOTEL, Cashier

May 2015 – August 2016

In charge of maintaining related records and files regarding financial transactions that take place at the restaurant.

It normally entails answering guest inquiries regarding fees and services.

Technical and Marketing support: Demonstrated and communicated a clear understanding of the organization’s policies effectively, to promote sales and aid new customer acquisitions.

GODS TIME NURSERY AND PRIMARY SCHOOL, Class Teacher

October 2012 – October 2013

Served in place of mentorship/attended to pupil’s emotional and psychological affairs

Tutored students, gave appropriate feedback and manage student’s assessments and academic development.

MENTORING, FEDERAL UNIVERSITY OF AGRICULTURE, ABEOKUTA

October 2012 - July 2013

Helping learners who are under-performing in their subjects, on a one-to-one basis

Drawing up agreed action plans with learners, outlining the aims of the mentoring, and monitoring their progress

Listening to learners and helping them resolve a range of issues that are creating barriers to their learning

Implementing strategies and supporting learners in self-esteem and confidence-building activities

EDUCATION

B.SC HOSPITALITY MANAGEMNT AND TOURISM,

FEDERAL UNIVERSITY OF AGRICULTURE, ABEOKUTA, 2015-2019

NATIONAL DIPLOMA IN HOSPITALITY AND TOURISM

FEDERAL POLYTECHNIC ILARO, OGUN STATE, 2014-2015

LEARNING LAND COMPREHENSIVE COLLEGE, OGUN STATE; 2007-2012

WASSE/NECO

INTERESTS

I enjoy learning and finding out new information. Books, documentaries and biographies satisfy my curiosity.

I have a passion for travelling and exploring other cultures.

REFERENCES

AVAILABLE ON REQUEST

SALAWU ABIDEMI RUKAYAT

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