Support Service

Muhammad Haseeb

Position: Technical Support

Experience: 3 years

Education: Intermediate

Visa Validity: I have valid visa

Mobile: 009***********

Email: **************@*****.***

Summary of Career

•Presenting 3 years of diversified experience,within various industries environment.

•To deliver engaging and thoughtful service that delight all our customers, creating loyalty to brand that will ultimately drive the store’s Performance.

•Take pride in commercial success of store, delivering against all individual KPI targets

•Increased sales and brand awareness by leading marketing development initiatives.

•Providing Technical support for on-boarding and assisting customers in software issues.

•Managed base level IT support to consumer clients.

Employment History:

1: Your Engineering Solution(YES), Pakistan (2014-2017)

Designation: Technical support Representative

Job Profile:

•Provide thorough support and problem resolution for customers.

•Informed customers for issue resolution progress.

•Resolved customer complaints and concers with strong negotiation.

•Build and maintain successful relationships with service providers, dealers and consumers.

•Assist management with scheduling,service protocol improvement and quality assurance.

Qualification:

Higher Secondary School Certificate (Intermediate) (2010)

(Govt. College Dera Ghazi Khan)

Secondary School Certificate. (2008)

Security Literacy:

I am good security technician and I have good knowledge in CCTV camera DOME, BULLET camera, IP camera and DVR, XVR, NVR, Switches, Cable Cabnets Access control Burglar Alarm System SCP installation and maintenance and all type of cables Patch panel installation, Path cards Routers switches maintenance, cisco swatches and router configuration, VIOP phones installation and configuration. Solve and understading troubleshooting.

Outlook,Word, Excel,PowerPoint,Windows Xp, Vista, System and Router configuration.

Working Efficiency:

•Flexible and capable to work under high pressure.

•Keen observer and quick learner.

•Ability to deliver quality work.

•Sincere and Hardworking.

Personal Information:

Father Name Saif Ullah

Date of birth 10/09/1990

Languages English, Arabic.

Nationality Pakistani

Driving Licence Saudia Arabia

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