Contact Details Manager
Resume:
CURRICULUM VITAE
OF
CINDY CORREIA
ADDRESS AND CONTACT DETAILS
DOONSIDE
AMANZIMTOTI
CONTACT NUMBER: 064*******
EMAIL ADDRESS: **************@*****.***
PERSONAL INFORMATION
Surname: Correia
Name: Cindy
Identity number: 000**********
Date of birth: 09 June 2000
Nationality: South African
Gender: Female
Home language: Afrikaans
Additional language(s): English
Health status: Excellent
Criminal offence(s): None
EDUCATOINAL QUALIFICATIONS
High School: Kuswag Skool
Year completed: Grade 12, 2019
Subjects: Afrikaans home language, English first additional language, Life orientation, Mathematical literacy, Business studies, Tourism, History.
High School achievement(s): Grade 11 full academic colours Grade 12 full honorary academic colours
Grade 12 Bachelors pass with three distinctions
WORK EXPERIENCE:
Company name: The unlimited.
Position held: Persal call agent.
Period: December 2019- February 2020
Duties:
Answer incoming calls and effectively follow a script.
Provide product and service information to customers.
Sell products and place customers’ orders in the computer system.
Process orders, forms and applications.
Follow up customer calls where necessary.
Building a relationship with the customer to ensure that they understand the product.
Consistently reaching a weekly goal of sales.
Reference: Joanne Thorn.
Position: Manager.
Contact details: 076-***-****
Company name: N-Tech Computers.
East Coast Radio House & Garden Show,
Durban Gaming Expedition.
Position held: Representative.
Ticket seller.
Period: July 2018 (part time)
Duties:
Managed ticket sales.
Handled seating allocations.
Handing out free merchandise.
Answering questions concerning fares, schedules and other events.
Keep daily balance sheet of cash received and tickets sold.
Received cash, cards and other payments.
Ensure that the entrance of the event is tidy and presentable.
Reference: Nialle Momsen
Position: Owner of N-Tech Computers.
Contact Details: 071-***-****
Company name: Splash Water World.
Position held: Waterpark Attendant.
Period: April 2018- May 2018 (Part time)
Duties:
Direct patrons on how to properly use equipment.
Interact with guests and patrons in a positive manner.
Assist with cleaning duties as assigned.
Monitor patrons and their movements to ensure safety.
Ensure all wristband and other points of control and access are properly maintained.
Reference: Anne
Position: Manager
Contact Details: 031-***-****
Company name: Lincoln Steakhouse
Position Held: Waitress
Period: February 2017- January 2018 (Part time)
Duties:
Receive orders from patrons and serve food and beverages.
Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
Communicate with patrons to resolve complaints and ensure satisfaction.
Prepared desserts and beverages.
Arrange tables and dining areas.
Process customer bills and payments.
Reference: Tanya Van Wyk
Position: Owner
Contact details: 060-***-****
SKILLS
Superior listening, verbal and written communication skills
Great team skills
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Ability to work under pressure
Excellent customer relationship skills
Quick learner
Ability to handle stressful situations appropriately ABOUT ME
I believe I can provide valuable contributions to the company. I am a dedicated worker and believe in doing more than just what my job description entails. I find that being proactive in a situation, when possible, is much better than being reactive. I am an organized person who likes to keep my work place tidy. I have excellent communication skills, enabling me to effectively communicate with a wide range of people.
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