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Social Media Manager

Location:
Durban, KwaZulu-Natal, South Africa
Posted:
September 04, 2020

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Resume:

Curriculum Vitae of Jasmin Suraj

Personal Information:

First Name: Jasmin

Last Name: Suraj

Date of Birth: 04/07/1998

ID Number: 980**********

Nationality: South African

Gender: Female

Marital Status: Single

Criminal Offences: None

Ethnicity: Indian

State of Health: Excellent

Contact Details

Contact Number: 066-***-****

Alternative Number: 081-***-****

Physical Address: 187 Alexandra Rd, Parkside Mansions, Scottsville,

Pietermaritzburg,

3201

Email Address: ******.*****.*@*****.***

Education & Qualification

High School: Drakensburg Secondary School

Year: 2016 `

Subjects: English, Afrikaans, Mathematics Literacy, Life Orientation, Computer Applications Technology, Mechanical Technology, Consumer Studies Pass: Bachelors Pass

Proficiencies – General Skills & Experience

Well organized, detail orientated, ability to multi-task,

Contributing ideas, tactics and strategies,

To prioritize projects and tasks,

Computer skills

Proficient in MS Office - Ms Excel (Excel Addin Programs – Kutools, Abbebits), Ms Word, Ms Outlook, Ms PowerPoint, DropBox, Microsoft Teams

Database updating, comparing, filtering & extracting, deduping Database analysis

Data Research & Updating

Filing, Debtors/Creditors, other clerical administrative duties

Switchboard Operator, Receptionist, Secretary, Assistant

SEO - Directory Submissions, Google Analytics Reports, implementing SEO and social media strategies to improve traffic, awareness, better search engine rankings, analysing search results via Web Analytics

SMM – Social Media Marketing (Facebook, Instagram, Google, WhatsApp Business, Twitter, LinkedIn)

Artwork Creation (Used Photoshop, Canvas, Paint to create custom images)

Reports, Emailing Clients Campaign Reports

Accurately capturing data

Working to deadlines,

Stock Take, Stock Used Sheet Reports

Managed Invoicing, Bookings, Petty Cash, Vehicle prep sheets, Job Cards

Team Leadership - Assisting Team Leader of 10 employees,

Ability to motivate and train team members,

Backend website management (WordPress) – intranet,

Ability to design and put together websites, plug-ins via various website builders Reference List

Time Period: Mar 2014 - Jun 2015

Job Title: Part time Cashier

Company Name: Macksons Supermarket

Duties: Cashier, Cash ups

Reference: Macksons Estcourt

Time Period: Dec 2015 (Part time)

Job Title: Sales person

Company Name: Eddies Clothing Store (Howick)

Duties: Assist customers

Reference: Zack Alli (Manager)

Time Period: 1 Feb 2017 – 26 Mar 2019

Job Title: Office Administrator & Data Capturer

Company Name: AnyData Pty Ltd Duties:

General office administration,

data capturing,

filing,

receptionist, secretary,

database updating,

deduping duplicates on databases,

comparing databases on excel to unsubscribe list,

sorting/filtering/extracting data on excel spreadsheets with great speed and in high volumes,

creating and emailing campaign reports to clients,

database analysis,

Debtors & Creditors filing, scanning hard copies,

uploading to google drive,

SEO Directory Submissions,

SMM – Social Media Marketing, account creation & set up, paid ads, posting, artwork creation, research, social media marketing strategy, content creation,

google analytics reports,

minute taking,

stock take

Employer Reference: Shobana Nandcoomar (Manager) – 036******* – ****@*******.**.** Time Period: 1 Jan 2020 (1 Month Temp)

Job Title: Sales administrator

Company Name: Ceramic Pro (Partnership with BMW Supertech) Duties:

General office administration (filing, scanning, uploading, printing),

Vehicle Bookings,

responsible for keeping track of all stock being taken from the stockroom,

Stock used sheet reports,

vehicle prep sheets,

creating job cards,

compile sales information into one monthly report,

interacting with customers at service department and telephonically to improve sales,

petty cash,

invoicing through DocPro,

supervising 3 employees working on vehicles,

ensuring vehicle check in and check out is checked,

dealing with customer queries,

keeping management updated with vehicle bookings,

capturing payments made everyday

Time Period: 1 May 2019 – 1 July 2020

Job Title: Data Capturer/Customer Insight Officer/Content Uploader/Switchboard Operator Company Name: BMW Supertech (Head Office)

Duties:

Data capturing telephonically – updating customer’s information telephonically,

assisting team leader of 10 employees,

ensured all individual and team targets were met, creating stats/reports for management,

ensuring all data provided to management is accurate and is correctly displayed,

interacting with customers via email, telephone and face to face,

occasionally carrying out various administration tasks (filing, printing, scanning, etc),

Switchboard operator (1000+ calls everyday – 2 hours a day),

Front & Backend WordPress Website management (Staff Intranet),

ensuring all artwork scheduled is uploaded and published to all employees via the intranet (creating pages, polls, posts, videos, recipes, articles, fitness challenges, ensuring all pages are displayed properly),

research,

database analysis,

assisting CRO with vehicle deliveries, setting delivery table, assisting booking clerk with service bookings, greeting and welcoming customers in Employer Reference: Preona Naidoo (Manager), ******.******@**************.**.**,

+273********

Time Period: 1 July 2019 – Present

Job Title: Administration Manager

Company Name: VS Consultants

Duties: Invoicing, Administration

Employer Reference: Vijen Sewdan, *****@*************.**.**, 084******* Digital knowledge

• Facebook, Instagram, LinkedIn, Twitter, Pinterest, Tumblr, Reddit Creating artwork (Photoshop), posts, ads, sharing posts to various groups to increase followers, responding to customers, research on what’s trending, track consumer engagement, making use of new Facebook tools, generating more traffic to website.

• Blog - researching content, creating content, artwork, research on SEO, Meta Tags, Keywords,

• Backend optimization - SEO Meta title, Meta Description, Title Tags, artwork, ensuring there are no broken links, creating new web pages, updating content, adding images, videos, links, plug-ins, reports on traffic, engagement, checking important content on page is getting indexed on search engines,

• Google analytics reports - analyze in-depth detail about the visitors on your website



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