Executive Assistant Office

PERSONAL DETAILS

Name: Entisar Elsady

Mobile: 050*******

Address: Shaikh Zaid Road, Dubai

Email: *********@*****.*** *********@*******.***

Citizenship: Australian/ Iraqi

Driver’s license: Australian convertible to UAE

KEY SKILLS

- Business Administration and secretarial experienced; hotel and flight booking and all other travel arrangements, keeping diary, time management, keeping office supplies, customer service, develop presentations, and effective communication skills, staff reimbursement, requests, leave- vacations and entitlements incompliance with HR policy.

- CRM management, ensure that superior customer service is delivered at all times to all customers

- Banking responsibilities, financial transaction, take care of accounts receivable, collections.

- Computer savvy, proficient in using MS office (Google documents, excel, word and PPT)

- Filling control system 'manually and systematically'

- Writing reports and minutes taking in professional manner

- Excellent written and verbal communication skills in English

- Market research and analysis

- Planning skills projects, events and operations and inventory coordination and maintenance

- Budgetary, purchases and pity cash control

- Critical thinking and problems solving

- National and international business coordinating

- Managing Contract and invitation to tender ITT

- Business Process Outsource (BPO)

- Import, Export and Logistic

- HSE management

- Passionate, enthusiastic, emotionally intelligent, outgoing, diplomatic, patient, and a good listener

- Languages, Arabic native, English expert.

EDUCATION

2015-2017 Master's of Business Administration

Western Sydney University

2012 – 2014 Bachelor of Business Management

William Blue College of Business and Event Management, Sydney, Australia 2011 – 2012 Diploma in Management

TAFE, Sydney, Australia

1992 Bachelor of Business and Economy

Baghdad University, Baghdad Iraq

WORK EXPERIENCE

11/2015 – 10/2019 Admin Executive/ Secretarial

Galaxy Day Care Pty Ltd, partner of Department of Education (DOC) NSW, Australia https://www.acecqa.gov.au/resources/national-registers/services/galaxy- day-care-pty-ltd

• Assisted the General manager on daily basis for managing calls, emails, liaison with clients/partners and costumer services

• Assisted in managing and reviewing the registration and students’ admission paperwork and keep them updated

• Banking responsibilities, financial transaction, take care of accounts receivable, collections.

• Close liaison with customers to build strong relationships

• Arrange and organise meeting and minutes taking

• Receiving regulations and national quality standards NQS from the (DOC)

• Distributed the new regulations and NQS for the registered educators in our centre, to make sure all educators are comprehended with new rules

• Made visits and spot check to ensure that all new rules are effectively applied

05/2012 – 9/2015 Event Executive/ management assistant Sydney Convention and Exhibition Centre, Sydney, Australia

• Provided administrative assistance for the management and staff

• Assisted in analysing and solving problems

• Direct contact with customers to ensure providing excellent services

• Assisted in conducting research for new ideas to develop services

• Assisted in maintain and control an effective filling that meets the rapid workflow and make the documents readily accessible.

• Maintained office equipment and stationery

• Assisted in coordinating events such as conferences, gala dinner, business anniversaries, business dinner, seminars, meetings, trade show, weddings and launch event.

10/2009 – 04/2010 Admin Services Executive Assistant United Arab Shipping Co. Dubai, UAE

• Provided full administrative support for UASC staff and vessels’ crew and worked on issuing; visas, work permissions, leaves entitlements, residency issue-renew-transfer and termination, and issuing-renewing UASC licenses

• Handled government relationships and affairs services, liaised with government officials, authorities and departments such as; immigration, embassies municipality, seaports, airports and ministries. arranged meetings for our Vice President with them and also to followed up our department transactions

• Prepared and archived crews’ relevant documents (soft and hard copies)

• Maintained office supplies and equipment

09/2005 – 10/2009 Executive Assistant for Vice President Corporate Purchasing & Contract Dept

United Arab Shipping Company, Dubai, UAE

• Coordinated and organised minutes taking for internal meetings, between the vice president and affiliated deferments; “fleet purchases, bunker, admin service, maintenance and gear store”

• Wrote and managed weekly, monthly and periodically reports

• Maintained records and files in an effective confidential manner and made them available for the involved staff

• Controlled and updated the Vice President’s calendar and day-today activities

• Effectively managed phone calls screening, and maintained emails and correspondences

• Assisted in managing CPCD budget and departments expenses

• Kept office supplies for the CPCD department and provided the staff with supplies they need on time

• Prepared and archived department’s relevant files and documents (soft and hard copies)

• Managed and consolidated weekly, monthly and periodically reports received from affiliated departments

• Created presentations using different medias such as “PowerPoint, prezi, poster, digital presentation, report, printed cardboard”

• Arranged VP’s travel itinerary and hotel bookings

• Managed and supervised per and post meetings arrangements for the Vice President with other stakeholders from inside and outside UAE 09/2004 – 05/2005 Business Operation and Executive Administration OMZ FZCO/ AMIDAS M.E. Region Supplier

(Oil Rigs’ Equipment), Jebel Ali, Dubai, UAE

• Controlled and managed CEO calendar

• Managed travel and hotel booking for the CEO

• Wrote and designed weekly, monthly and periodically reports

• Received and managed calls and emails, and responded to them on timely and accurately manner

• Controlled and followed up the inventory by receiving and recording stock

• Prepared relevant commercial documents such as agreements, contracts, letter of credits LCs, and liaised with the related stakeholders for negotiations as per the CEO recommendations

• Communicated with internal and external stakeholders and participated in business negotiations

• Meeting monthly sales goals & targets

• Building & maintaining client relationships. Constant communication with new customers, customer support, freight management

• Prepared and archived business relevant documents (soft and hard copies)

• Managed and followed up sea freight, and logistics procedures, and I was responsible for shipping transactions and documentations

• Maintain office equipment and stationery

• Provided translation from Arabic to English vice a versa, between the CEO and other business parties

Hobbies; hiking, running, dancing, and shopping art

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