Assistant Contact Details
Resume:
Om niwas Chakkar shimla-*(******)H.P.
CONTACT DETAILS :-
EMAIL ID :- **********@*****.***
ABOUT ME
With an experience of 3 year 3 months in the Hospitality Industry, I enjoy
working in a challenging environment that demands all my skills and efforts, adapting myself in different fields and contributing to the developments of the organization with impressive performance.
PERSONAL DETAILS
Date of birth: 19/10/1994
Nationality: Indian
Languages: English and Hindi
SKILLS
WORK( MS OFFICE)
WORK
WORK
Microsoft Office
(Excel, Word,
WORK
Microsoft Office
(Excel, Word,
WORK
Microsoft Office
(Excel, Word,
SAP
WORK
MICROS
GUEST RELATIONS
PERSONAL
COMMUNICATION
ORGANIZATION
TEAM PLAYER
CREATIVITY
SOCIAL
EXPERIENCE
The Oberoi Amarvilas, Agra
Food and Beverage Supervisor (1 march 2019 to present)
.Responsible for handling restaurant operations of 102 covers with 3 meal buffets and Ala Carte.
.Prime responsibility for meeting all guests in the restaurant.
.Handling complaints and taking guest feedbacks.
.Directly responsible for handling restaurant reservations.
.Responsible for the inventories of crockeries,cutleries and glasswares.
.Conducting team briefings before operations.
The Oberoi Amarvilās, Agra
Assistant – Food and Beverage Service (july 2016 to Feb 2019)
Did food and beverage operations for multiple outlets in the tenure of 1 year and 11 months.
Lead the team of Esphahan the Indian Especiality restaurant,Bellevue The International restaurant and In room Dining.
Responsible for smooth operations
Driving the Net Promoter Score of the hotel by exceeding guest expectations through constant guest focus.
Delegating, coordinating work between the team consisting of 50 members.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Trainings and Learnings (July 2014 to Oct 2014)
Successfully completed Industrial Training of 6 months with specialization in Food and Beverage at The Oberoi cecil shimla.
EDUCATION
Bachelor’s Degree in Hotel Management and Tourism from institute of hotel management Gurdaspur . (2013 to 2016)
AWARDS
Completed Supervisory development program from Oberoi centre of learning and development.
Star performer as Food and Beverage assistant and supervisor.
Meticulously hosted manicured meals for famous dignitaries such as Michelin-star chef, Chef Georges Blanc, Chef Daniell Humm,International footballer Zinedine Zidane, Prime Minister of Israel, Mr. Benjamin Netanyahu, Chief Minister of Uttar Pradesh, Shri,Akhilesh Yadav,Shri. Yogi Adityanath, to name a few.
Received lot of Appreciation Letter from General Manager of the Hotel on numerous occasions .
Won the title of Pride of Amarvilas 2016-2017.
Received various awards for Star of the month and quarter.
Received appreciation letter from General Manager for Scoring highest In LQA Audits for multiple times.
Rated as Above target for 3 consecutive years working as Assistant and Supervisor.
Harshit Saxena
Hotels and Hospitality Professional
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