Security Officer Manager

C V resume for Gilbert Zweli Shiba

Cottondale next to the Clinic, Nelspruit Mpumalanga

Cell: 072******* Email: ************@*******.***

Career Overview

I am working as floating day and Night receptionist at Singita Lebombo lodge, my job includes, but not limited to, updating guests feedback form spreadsheet in Excel, updating the flight schedule for arriving and departing guests respectively. Updating day sheet for guest arriving and departing daily, updating weather in the day sheet. Allocation and sending of guests permits to the relevant gates on the park. Posting Staff accounts charges on Springer Miller, Daily stock take for the little bar Me Julies, Switchboard duties including, Telephone and radio communication, the use of internet and emails.

Core strengths

Good Telephone etiquette

Computer skills: Ms Word, Excel, Internet and emails

Interpersonal relation

Good customer relations

Good communication with staff and guests

Hosting guests

Accomplishments

I started working at Singita Lebombo as a night porter in July 2007. Mid 2008 I was promoted to be an HOD (Head of Department) I have switched from HOD to the reception in 2009 and work as a Night receptionist, the year after that I was asked to cover the day receptionist whenever he goes on leave. I was officially appointed as Floating day receptionist in 2015 till to date, I now work as both floating day and night receptionist, I worked with the company and give live support and diligently completed all assigned tasks, working overtime as needed.

Work experience

Security officer

Year: June 2001 to April 2003

Maximum security –Delmas Mpumalanga

Educational background

Diploma: Customer service

Alison organization university – Galway, Ireland

Security grade C certificate 1998 (Registered with Sierra)

Grade 12 senior Certificate 1997

Phendulani high school

Certifications

Diploma in customer service

Grade 12 senior certificate

Security grade C certificate (Sierra registered)

Languages

Bilingual – English/Afrikaans, Portuguese, Zulu, Sesotho and Tsonga

Fluent – Reading English and Afrikaans

References

Sipho Kuna

Reception Manager

Singita Lebombo

Office: 013*******

Jarryd Chapman

Lodge Manager

Singita Lebombo

Office: 013*******

Interests

Playing soccer, Weight lifting, reading and watching sports on TV

Contact this candidate