Christian L. Tan

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PROFILE

Broad experience with management of leading IT, Innovation Center, and Business Shared Services with in-depth knowledge experience in various IT fields including:

• Functional specification and design document creation • Project management

• Quality Assurance / Testing • Programming – application development

• System Analysis • Databases

• Networking and Architecture Design • Back up & Restoration : onsite and offsite

• Business Continuity Setup & Site Recovery Management • Compliance and Security Implementation Key strengths:

• planning and organizing • ability to meet deadlines

• team leadership • quick to develop new skills / technology

• analysis • capacity to work autonomously and as part of a team

• problem-solving • self-motivated and committed to work

• excellent mathematical skills • works well under pressure EMPLOYMENT

Aug 2018 – Present Sendiva Logistics Corporation : Information Technology 8333 Dr. A Santos Avenue

San Antonio, Paranaque City

Chief Technology Officer

• To design and deliver the next generation of service-based platform to support all services covering overall core business, which includes: International forwarding, Domestic Freight Forwarding, Trucking, and Customs Clearance and brokerage. Roll-on / Rolloff, Haulage Equipment, Warehousing Services, Project Cargo and Heavy lifting equipment

• The Chief Operating Officer works across multiple IT Service Operations areas from Security and Compliance, Workplace and Infrastructure, Network Operations Centers, Engineering, IT, and Business Process Engineering. The purpose is to create a comprehensive integrated suite of IT services that are delivered to the IT and Industrial users using as Internet-as-a-Service model. Christian L. Tan

4B S.Velasco St. AFPOVAI Phase 5A Bayani Rd.,

Taguig City, Philippines

+63-917-***-****

adfthb@r.postjobfree.com

Christian L. Tan

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December 2015 – July 2018 LafargeHolcim : Global Infrastructure and Operations 95 Rue du Montmurier, St. Quentin Fallavier Cedex

Lyon France.

Global Operations Center IT Architect

• To design and deliver the next generation of service-based Global IT Operations Center. From IT discovery, Orchestration and Provisioning, Automated Operations, IT-service based performance monitoring, and Reporting with Analytics.

• The IT Architecture Design team works across multiple IT Service Operations areas from Security and Compliance, Workplace and Infrastructure, Network Operations Centers, Engineering, IT, and Business Process Engineering. The purpose is to create a comprehensive integrated suite of IT services that are delivered to the IT and Industrial users using a IaaS model. Project Name

Global Operation Center

Design and Build a framework that centrally managed Operations Center to support Lafarge and Holcim IT infrastructure (93 countries). Monitor and administered all functional technology supporting end to end business focused on SAP and Non-SAP technology.

Build a cohesive environment to monitor day to day operations of all zone level. Support in-country, regional data centers and IT Service Centers across the organization.

Date Jan 2016– July 2018

Role Global Operations Center IT Architect

Technology Network Operations Center (NOC), Security Operations Center (SOC), Data Center Operations (DCO), Remote Client Operations (RCO) Project Name

Security Operation Center

Design and Build centrally managed Security Operations Center to support Lafarge and Holcim IT infrastructure (93 countries). Monitor and administered multiple work streams of End Point Protection, Firewall and Proxy, SIEM-Security Information and Event Management, and Vulnerability Management

Build a cohesive environment to monitor day to day operations of all zone level. Support in-country, regional data centers and IT Service Centers across the organization.

Date April 2016– July 2018

Role Global Operations Center IT Architect

Technology Security Operations Center (SOC), Symantec/Sophos, Arcsight, Solarwinds, Websense

Project Name

Data Center Operations

Design and Build centrally managed Data Center Operations to support Lafarge and Holcim IT infrastructure (93 countries) thru IT Service Centers and In-country Data Room harmonization. Monitor and administered multiple work streams of infrastructure monitoring, critical enterprise devices, L1-L3 endpoint and enterprise support Build a cohesive environment to monitor day to day operations of all zone level. Support in-country, regional data centers and IT Service Centers across the organization.

Christian L. Tan

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Date April 2016– July 2018

Role Global Operations Center IT Architect

Technology Solarwinds, Splunk, QRadar, Websense, VMware, Cisco ASA, Nimble Sept 2014 – Dec 2015 Holcim East Asia Business Service Center BV Philippines ROHQ (HEABS) 7th floor Two World Square

Mckinley Hill Fort Bonifacio

Taguig City 1634

Account Manager: Business Engagement

• Manage, plan and execute Business Engagement and Project management activities and IT innovation solutions to improve business process’s performance and to ensure the effective deployment of each business function to reach its’ goals together with the advisory from Department manager.

• Identify the Business IT requirement by obtaining the OpCos Business Plan, Business Strategy and New Business Initiatives through the regular Business Process Owner (BPO) meeting, Business Process Expert (BPE) and Super User (SU) meeting.

• Coordinate to communicate information of IT strategy both short-term and long-term to OpCo Business Operation

• Support and/or facilitate the development of Business-IT Plan/Road Map and projects and/or Business-IT New Initiatives.

• Research, propose and/or promote IT innovation in which can improve business process and propose IT solutions for the business requirements. Project Name Project Deck Application

Authored and overseer design and implementation of centralized tool to facilitate Project Management Approach full documentation to support all project size in the community

The application will cater to a common platform in interfacing to IT- Support Team for Holcim – IT-Security; IT-Application; IT-Infrastructure Overseer pre-deployment to production cutover of end to end enhancement and design

Date Sept 2014– Oct 2014

Role Business Engagement Manager

Technology Google, Windows, Oracle and Sybase

Regional IT Architect: Infrastructure Department

• The IT Architect (aka. Enterprise Architect) is responsible for the creation, maintenance, and management of IT architecture models and their iterations and sub-level components.

• The position is responsible for the design of frameworks and participates in the formulation of solutions.

• The IT architect will also be a participant, or the group convener, in the creation of the architectural roadmap of the IT landscape.

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• Recommends and participates in activities related to the design, development and maintenance of the Regional Enterprise Architecture (EA).

• Researches overall ICT solutions on the market for particular technical requirements and business needs.

• Conducts and/or actively participates in meetings related to the designated project/s, both locally and internationally, with clients and/or partners.

• Recommends and participates in the analysis, evaluation and development of enterprise long-term strategic and operating plans to ensure that the EA objectives are consistent with the enterprise’s long-term business objectives. Project Name Enterprise Architecture

Authored and overseer design and implementation of end to end Infrastructure Design of Asia Pacific Operating Company of Holcim, covering all Head Quarters, Manufacturing Sites, and Remote Sites. Implement Methodology in Architecture Roadmap for all technology, Server, Network, Application Solution, Database, & Security/Compliance Date Mar 2015– August 2015

Role Regional IT Architect

Technology Network Operations Center (NOC), Windows, SAP, Oracle, Server Farm, In-country and Regional Data Center, Management Tool, Project Name Holcim Indonesia Security Solution

Design solution portfolio on security standards for local-country data center for risk and gap mitigation

Authored implementation plan for Holcim Head Office and Disaster Sites for end user and administrator access restriction

Date Mar 2015– May 2015

Role Regional IT Architect Compliance & Security Technology Network Operations Center (NOC), Windows, SAP, Oracle, Server Farm, In-country and Regional Data Center, Management Tool, Compliance and Security

Project Name HEABS Network Operations Center

Build and implement Centralized Monitoring System and Management covering APAC infrastructure (7 countries). Monitor and administered all functional technology supporting end to end business focused on SAP and Non-SAP technology.

Audit and Gap monitoring of production environment changes for all technology streams – Network configuration, Policy, Logic Design, Virtualization Standardinzation and Server provisioning. Date Mar 2015– May 2015

Role Regional IT Architect Compliance & Security Technology Network Operations Center (NOC), Windows, SAP, Oracle, Server Farm, In-country and Regional Data Center, Management Tool, Compliance and Security

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May 1998 – Aug 2014 SMART Communications Philippines, Inc. SMART Tower 6799 Ayala Avenue

Makati City, 1226 Philippines

Smart Communications, Inc. is the Philippines' leading wireless services provider with 45.6 million subscribers on its GSM network as of end-December 2010. Smart has built a reputation for innovation, having introduced world-first wireless data services, including mobile commerce services such as Smart Money, Smart Load and Smart Padala. Smart also offers 3G and HSPA services. Smart is a wholly-owned subsidiary of the Philippines' leading telecommunications carrier, the Philippine Long Distance Telephone Company. Quality Control and Service Acceptance

• This position includes infrastructure design from project inception, development, and production cut over. Ensure new processes to support the current infrastructure that the technology is fit for purpose in the system. Identifies the risk controls in the end to end production environment.

Data Center Administration and Support

• Provides 24/7 data center infrastructure maintenance, software application and supporting infrastructure. The position’s primary focus is on datacenter infrastructure management, maintaining secure and verified backups, new system deployments, proper disposal of decommissioned systems, patch management, and maintaining the uptime, stability, and security of datacenter systems.

Projects Handled

Project Name PCI DSS – Payment Card Industry Data Security Standards The PCI Security Standards Council offers robust and comprehensive standards and supporting materials to enhance payment card data security. These materials include a framework of specifications, tools, measurements and support resources to help organizations ensure the safe handling of cardholder information at every step. The keystone is the PCI Data Security Standard (PCI DSS), which provides an actionable framework for developing a robust payment card data security process -- including prevention, detection and appropriate reaction to security incidents.

Administered end to end implementation of compliance requirement for both business and data center.

Involved in all system testing, audit, server setup, self assessment, security implementation and documentation of PCI DSS version 1.0 to 2.0 Date January 2007 – 2014

Role PCIDSS Compliance Officer / Data Center overseer Technology JavaScript, Apache Tomcat, J2EE, JSP/Servlets, JDBC, HTML, AJAX, CSS,, IBM DB2, CVS, Ruby on Rails, Unix, Ant, Cisco Project Name Mastercard Compliance

The MasterCard Site Data Protection Programme is designed to help issuers, acquirers, retailers and Service Providers—Third Party Processors (TPPs) and Data Storage Entities (DSEs)—proactively to protect themselves and the overall payment system against the threat of compromises. MasterCard Site Data Protection identifies vulnerabilities in security and Web site configurations.

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Administered end to end implementation of compliance requirement for both business and data center. Implemented 99.99% SLA response tool and reporting mechanism to Mastercard merchant and partners. Incorporated industry standard escalation process matrix in production environment

Involved in the onsite review, Security Self Assessments and Security Scans.

Date January 2008 – 2014

Role PCIDSS Compliance Officer / Data Center overseer Technology JavaScript, Apache Tomcat, J2EE, JSP/Servlets, JDBC, HTML, AJAX, CSS,, IBM DB2, CVS, Ruby on Rails, Unix, Ant, Cisco Project Name Disaster Recovery

Overseer end to end deployment of Disaster Recovery setup. Administered primary and secondary data center setup for business continuity module.

Involved in Banco Central Ng Pilipinas [BSP] requirement implementation.

Date May 1, 2007– 2014

Role Head of Data Center Operations

Technology Java, Cisco, SUN, HP-UX, Red Hut, UNIX Project Name SMART Eload Services

This is the back end infrastructure were electronic loading OTA is being catered.

Administered end to end infrastructure for financial Eload services, catering dealer, retailer and subscriber airtime top up loading. Established 24/7 engineering monitoring and maintenance for both Primary and secondary data center site

Date May 1, 2004– 2014

Role Head of Data Center Operations / Operations Manager / SAQC /Tester Technology Java, Cisco, SUN, HP-UX, Red Hut, UNIX Project Name Smart Money Services

Administered end to end infrastructure for financial and banking services, catering person to person money transfer, bank to card and merchant. Handled offshore bank clients for remittance and top up business. Maintains bank partner’s business solution back end support Established 24/7 engineering monitoring and maintenance for both Primary and secondary data center site

Date May 1, 2001– 2014

Role Senior Engineer / Analyst / QA /Tester

Technology Java, Cisco, SUN, HP-UX, Red Hut, UNIX Project Name Front End Tools

This tool manages Payroll crediting to payroll merchants, dealer account crediting and SIM card OTA correction facility.

Overseer design and implementation of Front End tool catering SIM support and account crediting for merchants and dealers. The network and application design was patterned in compliance requirement Christian L. Tan

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including the industry standard escalation matrix for back end support. Established 24/7 engineering monitoring and maintenance for both Primary and secondary data center site

Date May 1, 1998– 2001

Role Data Center Engineer / Analyst / QA /Tester

Technology Java, Cisco, SUN, HP-UX, Red Hut, UNIX TRAININGS AND CERTIFICATION

Oct 2016 TOGAF (Lyon France)

June 2015 Six Sigma: Black Belt Certification

Oct 22, 2014 Cultural training

Oct 3, 2014 Project Management Training

Sep 10, 2013 IT Security System Trend Micro

Sep 09, 2010 Payment Card Industry Data Security Standard Nov 17, 2009 Advanced Fraud Management-Issuing & Acquirer Aug 08, 2008 Mastercard Compliance Training and Certification Aug 06, 2008 PCI Data Security Compliance Certification Aug 05, 2008 Asia Pacific Global Risk Management

Mar 03, 2008 EMC Networker Workshop

Mar 01, 2005 Oracle Database Administration

Mar 01, 2001 Network Administration

Mar 01, 2000 System Administration

EDUCATION

1993 - 1998 BACHELOR of SCIENCE in COMPUTER ENGINEERING Adamson University, Manila, Philippines

On-The-Job Training (OJT)

Company PLDT

Date October 1997 – April 1998

Role Data Communications Engineer

Company Sta. Lucia Mall

Date October 1997 – March 1998

Role Data Communications Engineer

PERSONAL INFORMATION

Ian was born on January 23, 1976 in Manila, Philippines. I am team player, a goal-oriented, adaptable, developmental, analytical, innovative, and a dedicated person that prioritizes quality of work done.

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