Store Manager
Resume:
AVISHKAR SINGH
Store Manager
Pick n Pay
PERSONAL INFORMATION
Address:
** ********* *****, ****** ****, 3290
Date of birth:
Nationality:
South African
Contact number:
Email : ***********@*****.***
PROFILE:
A passionate, trustworthy and loyal store manager, A career built in Pick n Pay by moving through the ranks and excelling in various positions over 13 years. I have strong leadership abilities as well as strengths in administration, finance and the Pick n Pay business systems (SAP).
WORK EXPERIENCE
June 2006 – June 2006
* Trolley porter at Pick n Pay NOWLES, Howick
Required to assist customers take their shopping to their vehicles.
July 2006 – August 2006
* Till Packer at Pick n Pay NOWLES, Howick
Packing customers groceries into their shopping bags at the till point.
September 2006 – October 2007
* Cashier at Pick n Pay NOWLES, Howick
Welcoming customers, answering their questions, helping them locate items and providing advice.
Operating scanners, the cash register and ensuring all prices and quantities are scanned accurately.
Processing bill payments.
Accepting cash and card payments.
November 2007 – February 2008
* Front line supervisor at Pick n Pay NOWLES, Howick
Supervising all cashiers, till packers, trolley porters to ensure productivity.
Monitor and train new cashiers and till packers.
Scheduling of staff.
Placing orders for cigarettes, plastic bags.
Handling customer queries.
Responsible for item voids, sale cancellations and price overrides at my discretion.
February 2008 – August 2008
* Price controller at Pick n Pay NOWLES, Howick
Responsible for ensuring all price labels on the shop floor are correct and correspond with the price scanned at the tills.
Making sure all advert advises are given to department supervisors and managers.
Responsible for all signage and highlighting advertised products.
Changing prices on the system when authorized by management.
logging and following up with queries at the PnP Helpdesk for price discrepancies.
September 2008 – December 2008
* Data Capturer at Pick n Pay NOWLES, Howick
Checking all purchase orders and attaching them to supplier invoices according to order numbers
Responsible to ensure all invoices are goods receipted correctly onto the inventory system (SAP)
Reconciling all invoices according to the end of day reports.
Check all invoice pricing and report discrepancies
Reconciling all processed goods return notes.
January 2009 – February 2010
* Inventory manager at Pick n Pay NOWLES, Howick
Responsible for checking that all stock movements in and out of the system are correct.
Writing off service are wastage (Produce; Deli; Bakery; Butchery) daily.
Responsible for planning and running successful financial stock takes
Making sure all inter department stock transfers are done timeously and correctly.
Monitoring possible shrinkage by doing cyclical counts and service area stock counts, reporting any alarming discrepancies to the store manager.
Overseeing the Price controller and Data Capturer
March 2010 – July 2011
* Perishable Manager at Pick n Pay NOWLES, Howick
Responsible for the standards and cleanliness of the perishables department.
Managing expiry dates to reduce write offs.
Ordering sufficient stock according to rate of sales and adverts.
Growing turnover by driving sales and ensuring GP targets are met.
A Key holder in the store that is responsible to open or close the store as scheduled.
Ensuring all store opening and locking procedures are followed.
August 2011- June 2015
* Assistant store manager at Pick n Pay NOWLES, Howick
-Assisting the store manager in planning and implementing strategies within the store.
-Monitor and ensure all business rules and processes are being followed.
Disciplining staff according to the rules and conduct of the store.
Ordering of all groceries for the store.
Ensuring shop floor and service area standards are met.
Hiring staff throughout the store.
Solving problems within the store.
Evaluate employee’s performance and provide training.
Monitoring inventory controls are being followed.
Handling customer complaints.
Actively involved in monitoring waste, purchases and Gross Profit's in-service areas.
Communicating budgets, sales and store performances to supervisors and department managers.
July 2015 – June 2017
* Store Manager at Pick n Pay Pineridge, Pinetown
Relocated to Pinetown for the position as our group bought over this store.
Responsible for putting business processes into place.
Responsible for marketing the store and increase turnover.
Employing, training and supervising staff
Managing budgets for the store.
Maintaining financial and operational records
Dealing with customers queries and complaints.
Maximizing profitability, setting sales targets and motivating staff.
Ensuring all legal compliance is met (Health& Safety, Food safety, fire fighters, first aiders)
ensuring all licenses and certificates are up to date as per government regulations (Business licenses, Liquor licenses, Certificates of food acceptability, etc.)
Liaising with PnP Head office on any queries they have.
Managing all controllable expenses to ensure profitability.
Monitor and manage shrinkage.
Store Turnover grew from R5.7m in 2015 to R7.2m in 2017
July 2017 – January 2020
* Store manager at Pick n Pay St John's, Howick
Our group of stores opened up a brand-new store at a new center in Howick. I was relocated back to start this store from the ground up due to my successful performance in turning around Pick n Pay Pineridge. Apart from the above I gained further experience in.
Overseeing all aspects of opening a new branch, such as ordering shelving, fridges, aircons, ensuring all signage was correct, ordering of all admin equipment, shop fittings, computers.
Laying out the store and ordering stock.
Ensuring all legal compliance was adhered to.
Overseeing and following up of all applications of legal certificates and licenses.
Ensuring all credit applications were done and accounts opened for ordering stock. Liaising with suppliers to make sure accounts were open timeously.
Ensuring all licenses were applied for prior to the opening of the store.
Hiring and training new staff.
Liaising with all suppliers to ensure successful installations of refrigeration, Shop fittings, Signs, Warehouse and shop floor shelving, electrical fittings, networks, phone lines, etc.
EDUCATION
* Matric
December 2005
Woodlands Secondary, Pietermaritzburg
REFERENCES
* George Barry
General manager Pick n Pay
******.*.*******@*****.***
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