HR Business Partner/HR Generalist

Ana Boyd

Fremont, CA, ***** – 408-***-****

adftcd@r.postjobfree.com/linkedin.com/in/anatello2009

Profile

A results oriented Human Resources professional with 13 years of experience in several key HR disciplines. Have proven the ability to operate effectively as a leader in multiple environments while exceeding expectations of day to day Human Resources operations. PROFICIENT WITH THE FOLLOWING:

• Anthem Blue Cross

benefits site

• Kaiser Permanente

benefits site

• Delta Dental

• MES Vision

• CBA COBRA

• TASC COBRA

• Workers’ Comp

• Fidelity – 401(k)

• Navia Commuter

Benefit

• The Sentinel FSA

• ADP Flex

• E-Time – Timecard

system

• ADP Payroll

• Oracle Payroll

• QuickBooks Payroll

• Background checks

(Creative Security)

• Background checks

(HireRight)

• StaffSuite ATS

• Efficient Forms

Onboarding System

• HRIS

• Conferencing (Arkadin)

• EEO-1 Reports

• 5500 Annual Reports

• Excel, Word, Outlook,

PowerPoint

• Typing 50wpm

• Social Media

advertising

• AP/AR

• Bilingual/Spanish

Professional Experience

Millennial All Pro Service 04/2019-Current

Co-Founder/Human Resources Manager

• Manage HR departments (payroll, benefits & recruiting) for 20 employee company

• Approve leaves of absence, and workers' compensation

• Regularly update employee handbook with changes to background check requirements, onboarding and benefit packages

• Assist to ensure that employee relations issues, including the investigation and resolution of employee complaints are managed effectively and efficiently.

• Ensure compliance with federal, state, and local employment laws and regulations.

• Conduct supervisory/management and employee training programs, as needed.

• Process the response to all Unemployment and EEOC claims.

• Conduct exit interviews.

• Lead and/or facilitate supervisor/manager and employee meetings when appropriate. 2

• Assist to ensure that safety, workers compensation, and other risk management programs and procedures are fulfilled in an effective, legally compliant, and timely manner.

• Recruit, manage, and develop new hires.

Flagship Facility Services 10/02/2017-04/2019

Human Resources Business Partner

• Interview, screen, and recruit job applicants to fill entry level, and middle management job openings; and help to coordinate the use of temporary employees.

• Conduct weekly meetings with respective business units.

• Consult with line management providing HR guidance when appropriate.

• Analyze trends and metrics in partnership with HR groups to develop solutions, programs and policies.

• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.

• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required.

• Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).

• Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.

• Provide HR Policy guidance and interpretation.

• Develop contract terms for new hires, promotions and transfers.

• Provide guidance and input on business unit restructures, workforce planning, succession planning.

• Identify training needs for business units and individual executive coaching needs.

• Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met.

• Conduct new employee orientations; administers pre-employment tests; conduct reference checks and background checks.

• Implement and administer the company’s human resources policies and practices.

• Establish and maintain both paper and electronic employee files/information.

• Assist to ensure that employee relations issues, including the investigation and resolution of employee complaints are managed effectively and efficiently.

• Ensure compliance with federal, state, and local employment laws and regulations.

• Coordinate with Benefits Analyst to facilitate benefits enrollment and changes for eligible employees.

• Conduct supervisory/management and employee training programs, as needed.

• Process the response to all Unemployment and EEOC claims. 3

• Conduct exit interviews.

• Lead and/or facilitate supervisor/manager and employee meetings when appropriate.

• Assist to ensure that safety, workers compensation, and other risk management programs and procedures are fulfilled in an effective, legally compliant, and timely manner.

• Recruit, manage, and develop new hires.

West Valley Staffing Group 10/19/2015-08/04/2017

Human Resources Generalist

• Oversee the functions of the HR Department, including Policies/Procedures, Employee Relations, Workers’ Compensation, HRMS, Benefit design implementation and administration, LOA and other HR responsibilities.

• Ensure compliance with state and federal employment regulations.

• Utilize and update the Human Resources Management System (Oracle).

• Process staff payroll through Oracle.

• Manage 401k process including uploads and audits of the 401k for both internal staff and temporary employees.

• Evaluated and improved the new hire orientation, on-boarding, Creative Security, E-Verify, Health Benefits, FSA, and 401k process.

• Review and manage Workers’ Compensation Claims and driving the resolution process.

• Lead the employee Performance Evaluation Process.

• Manages the Employee New Hire and Orientations for both internal staff and temporary employees, Employee Relations/Conduct investigations of employee problems/conflicts and recommends solutions.

• Design, implement, and manage Employee Benefits program including Open Enrollment.

• Supervise & Manage HR Staff.

• Support special projects for Executive team.

Idylwood Care Center (Behavioral Skilled Nursing Facility) 03/05/2014-10/09/2015 Human Resources Supervisor

• Implement Human Resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and wellness, succession planning, employee relations and retention, and labor relations.

• Manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, determining production, productivity, quality, and customer-service strategies, and designing systems. 4

• Conduct employee new hire orientation, development, and training. First point of contact for new hire.

• Support management by providing human resources advice, counsel, and decisions; analyzing information and applications.

• Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Perform benefits administration to include claims resolution, change reporting, and communicating benefit information to staff.

• Oversee annual open enrollment benefits planning and preparation.

• Manage terminations, resignations, and exit interviewing.

• New hire processing, HireRight, E-Verify, COBRA, Health Benefits, 401(k).

• Administer various human resources plans and procedures for all company personnel; assisted in development and implementation of personnel policies and procedures; prepared and maintain employee handbook and policies and procedures manual. Infogain Corporation 04/09/2012-03/2014

Human Resources-Generalist

• Conduct employee new hire orientation, development, and training.

• Manage the New hire process, HireRight, E-Verify, COBRA, Health Benefits, FSA, 401k.

• Manage benefits administration to include claims resolution, change reporting, and communicating benefit information to employees.

• Manage leave administration, unemployment claims, Employee safety, wellness and health, Workers’ Compensation and IIPP.

• Lead open enrollment in the areas of benefit planning and preparation.

• Trained and managed 4 HR Coordinators as well as several temp employees.

• Managed employee relationships by identifying and clarifying problems; evaluating potential solutions; implementing selected solutions; coaching and counseling managers and employees. Manager coverage as needed (i.e., managed HR department, respond to email inquiries and served as point of contact for the HR department.

• File EEO-1 report annually; maintain other records, reports, and logs to conform to EEO regulations and state regulations as required.

• Processed Employment Verification letters, census, companywide weekly headcount report). 5

• Complied with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

• Administered various human resources plans and procedures for all company personnel; assisted in development and implementation of personnel policies and procedures; prepared and maintained employee handbook and policies and procedures manual.

• Infogain Corporation (Promoted)

Human Resources-Coordinator 04/01/2010-04/09/2012

• Infogain Corporation 10/16/2007-04/01/2010

Human Resources-Coordinator/Receptionist

Education

Heald College, Milpitas, CA

Associate in Applied Science Degree in Medical Assisting, graduate October 2005 GPA 3.5, CPR certified, HIPPA certified.

Arizona State University, AZ

Bachelor of Science Degree in Family and Human Development (In Progress)

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