Quality Manager
Resume:
CAREER OBJECTIVE:
To pursue a career in a company where my inter-personal skills can utilized to achieve the objective of the organization and
provides me an opportunity of continuous learning.
CAREER SUMMARY:
A goal-oriented professional with an extensive experience of over 16 + years in Quality Assurance and Quality Management.
Expertise in managing strategic & operational performance of Quality Department involving development & implementation of standardized quality system processes and undertaking close review of standards for quality assurance & quality control while adhering to Customer, Statutory & regulatory requirements.
Proficient in implementing Quality Systems through catalyzing various tools & techniques like SPC, MSA, PPAP, FMEA, APQP, TPM,TQM, Problem solving, COQ, 5S etc
A seasoned professional with rich experience gained in Quality Assurance i.e. Process Quality, Supplier Quality and Customer Quality.
Proven skills in taking stringent quality measures as per IATF 16949:2016 & ISO 9001:2015 requirements including preparation, implementation and maintenance of Quality Management System with necessary documented information.
IRCA Certified Lead auditor in ISO 14001 standard.
Qualified Internal auditors in IATF 16949:2016, ISO 9001:2015 and EOHS Standards.
ACADEMIC CREDENTIALS
QUALIFICATION
MAJOR
INSTITUTION / SCHOOL
UNIVERSITY / BOARD
PASSED YEAR
GRADE & PERCENTAGE
BACHELOR OF ENGINEERING
MECHANICAL
Thanthai Periyar Government Institute of Technology
Madras University
2000 -2003
1st Class (73.1 %)
DIPLOMA ENGINEERING
MECHANICAL
Kumaran Polytechnic College
State Board of Technical Education
1998 - 2000
1st Class with Honors (93.8 %)
HSC (12th Std)
COMPUTER SCIENCE
Sri VDS Jain Higher Secondary School
State Board of Tamilnadu
1997 - 1998
1st Class (74.1 %)
SSLC (10th Std)
GENERAL
Danish Mission Higher Secondary School
State Board of Tamilnadu
1995 – 1996
1st Class (76.6 %)
SUMMARY: BEGINS AND ON GOINGS
SSLC HSC DIPLOMA ENGINEERING
199*-****-**** 199*-****-**** 200*-****-**** 2002 2003
200*-****-**** 200*-****-**** 200*-****-**** 201*-****-**** 201*-****-**** 201*-****-****
Platinum Heat Treaters Alkraft Thermo technologies TVS Axles India Limited Osram India Bimetal AVTEC SAC Engine
EMPLOYEMENT HISTORY
Employer & Address SAC ENGINE COMPONENTS PVT LTD, GUMMIDIPOONDI, Chennai
Type of Industry AUTOMOTIVE SECTOR
Position Held / Department SENOR MANAGER – QUALITY (Head Quality) & CORPORATE MR (QMS &EOHS)
Duration APRIL 2019 TO TILL DATE
Role & Responsibilities
Heading Quality department for one of the critical Engine Components (Camshafts) and managing Quality Operations for two plants.
Corporate MR for the standards ISO 9001, IATF 16949, ISO 14001 and ISO 45001 for all the five plants.
Responsible for Supplier quality, In-process quality and Customer quality.
Supplier improvement activity like Supplier audits, Supplier performance review etc. carried out for Casting, Forging & Machining Suppliers.
Conducting PPAP audit at Supplier end and approving Supplier PPAP.
Imparting training on Quality System, SPC, FMEA, Control Plan, EMS & OHSAS system awareness
Ensure Continuous Improvement in Process and Product Quality.
Handling the CFT team for in-house improvement activities like QC story, RPN reduction, Capability improvement etc.
Lead a structured approach to improving first pass yield (FPY) in the manufacturing processes.
Establishing of system for quality assurance and quality control for effective control on quality and processes at all stages of manufacturing.
Employer & Address AVTEC LIMITED (CK Birla Group), Tambaram MEPZ, Chennai
Type of Industry AUTOMOTIVE SECTOR
Position Held / Department MANAGER – QUALITY ASSURANCE (Head Quality) & MR
Duration SEPTEMBER 2018 TO MARCH 2019
Role & Responsibilities
Handling Quality assurance in all the areas of Supplier quality, IQA & CQA to establish & sustain the Quality Standard.
Supplier on-site audit to ensure the capability of Casting manufacturing process & lead the team for flawless development of new components. APQP & PPAP as effective tools to ensure defect free part supplies.
To drive the monthly supplier quality meeting to communicate, ensure, establish & monitor the action effectiveness.
To handle the CFT team for RPN reduction plan and also G8D approach for the OEM complaints.
Adroit & certified internal auditor for the IATF 16949:2016, to establish the effective Supplier audit plan to conduct the System, Control plan audit at supplier premises & ensure effectiveness of action implementation status.
4M change implementation carried out to ensure & adhere the printed requirement of quality through PPAP audit.
Periodic updation of Customer funded tool into their Portal as per customer requirements.
To adopt the robust product control method for the PTC, SC/CC parameter & Periodic monitoring are in place to ensure capability of process.
Deep dive investigation carried to out to pin point the occurrence, detection, systemic root cause & Implemented the robust countermeasure to fix the issue permanently.
Employer & Address BIMETAL BEARINGS LTD, Perandapalli, HOSUR
Type of Industry AUTOMOTIVE SECTOR
Position Held / Department SENIOR MANAGER – QUALITY ASSURANCE (Head Quality) & MR
Duration MARCH 2017 TO AUGUST 2018
Role & Responsibilities
Management Representative for ISO 9001: 2015 and IATF 16949:2016
Coordinating Management Representative for ISO 14001: 2015 & ISO 18001: 2007
Responsible for establishing and maintaining quality management system for the manufacturing and delivery of thin & thick wall engine bearings.
Responsible for Supplier quality, In-process quality and Customer quality.
Handling Customer concerns & Complaints (Both OEMs & Export) and re-occurrence prevention thru 8D, 7step methodology etc.
Collaborating with Production team, Maintenance team and Development team for Cpk Improvements
Monitoring the effectiveness of CAPA taken on both internal rejections & Customer complaints.
Coordinating during new product development & PPAP approvals & developing presentation for Quality Review meeting.
Established quality gate to improve the product quality and to achieve customer satisfaction
Knowledge in Handling of Machining process & Plating process.
Leading process continual improvement activities in the plant
Excellent communication skills with troubleshooting, analytical & problem solving capabilities.
Planning & ensuring R&R study (MSA) for the Attribute & Variable Measurement Systems and follow up for improvement action & implementation
Employer & Address OSRAM INDIA PRIVATE LIMITED, Karanai Village, Perambakkam, Tiruvallur District
Type of Industry AUTOMOTIVE SECTOR
Position Held / Department DEPUTY MANAGER – QUALITY ASSURANCE
Duration AUGUST 2015 TO FEBURARY 2017
Role & Responsibilities
Responsible for Process Quality to build the quality product.
Executing Corrective and Preventive Action (CAPA) to eliminate line / customer issues utilizing quality tools like QRQC and other QC tools & techniques.
Periodic Process, Product & System audits at in-house & choking down of the Improvement program plan against all the
non-conformities at different areas from Incoming raw materials to final dispatch area.
QMS documentation like preparation of Procedure, Work Instruction, forms & formats for Process Audit function.
Developing, certifying, maintaining Quality Management System and EMS management system in compliance with corporate requirements and standard requirements.
Scheduling and conducting internal audits as required for complying with Standard and Global requirements.
Updating the monthly KPI & Q-Cost to the top management and Global teams.
Coordinating PPAP process including developing, reviewing and approving FMEAs, Control Plans, MSA, SPC, etc.
Ensure implementation of effective measurement system including gauge calibration
Ensure improvement and Kaizen processes are established and effectively implemented
Establish effective document, data and record management system throughout the company and facilitate knowledge sharing and improvement initiatives.
Ensure traceability of all products throughout the manufacturing and unrestricted flow of products to customers.
Executing control by conducting Quality Audits, raising Red Alerts/ Line Stop on increase of Fall-Off Rate (Defect Rate) for effective countermeasures & their implementation
Employer & Address TVS AXLES INDIA LIMITED, SRIPERUMBUDUR
Type of Industry AUTOMOTIVE SECTOR
Position Held / Department DEPUTY MANAGER – Quality Assurance & MR – QMS & EMS
Duration FEBRUARY 2008 TO AUGUST 2015
Role & Responsibilities
Performing primary analysis on reported line complaints from the customers.
Assuring Quality of product by developing and maintaining documents like Quality assurance plan, Process Chart, NCR etc.
Reduction of Internal rejection through 7 QC Tools and basic core tools of Quality.
Following up and verification of planned actions with internal customers.
Providing quality reports & continual improvement process presentation to customers
Performing Quality System audits to ensure effectiveness of systems, participates in customer and Notified Body audits, creates audit reports and determines and implements proper corrective and preventive actions.
Planned, directed and deeply involved with the continuous improvement activities like 5S, TPM, WASTE elimination etc.
Lead the internal / management audits like ISO/TS 16949, ISO 9001 and ISO 14001 etc. Also prepared, reviewed and maintained documents like Manual, Procedure, SOP, Work instructions, Process chart, NCR, Quality policy, Quality assurance plan, WPS, PQR etc.
Performing manufacturing process audit, product audit & layered process audit (LPA) as per plan
Controlling the quality related changes by maintain change control of all departments, and allowing to change only after following proper change control procedure for prevention.
Coordinator for Kaizen / OPL activities on regular basis for improvement drive in the factory.
Deploy and meet customer’s specific requirements on products and systems.
Promoting the awareness of customer specific requirements throughout the organization.
Performing the TPM – QM pillar activities & presenting to the status to Top Management.
Conducting awareness training for employees / contactors in QMS & EMS standards.
Quality Management System (QMS) & Environmental Management System (EMS)
Liaison with certification bodies for the external audit on ISO 9001, ISO/TS 16949 & ISO 14001 standards.
Preparing audit plan for Quality and Environmental Management System standards.
Conducting internal audit as per the plan to assess the status of deployment of systems and take corrective measures for achieving the organizational objectives.
Discuss Non conformities with Management Representative and co-ordinate with the process owners for closure of non conformance raised during Internal and External Audit with appropriate corrective & preventive actions.
Conducting the Management review meeting for Quality and Environmental Management System and follow up the actions from the Management reviews.
Monitoring the status of Quality Objectives and take appropriate actions with process owners to achieve the organization goal.
Upgrade the Quality management system whenever the changes made in standard and update the manual and procedure to reflect the current systems.
Identifying & reviewing of control method like operational procedure, Aspect Impact, Significant aspects, Legal compliance and risk of assessment as per ISO 14001 systems
Ensuring compliance with applicable legal and other requirements.
Employer & Address ALKRAFT THERMO TECHNOLOGIES PVT LTD, CHENNAI
Type of Industry AUTOMOTIVE SECTOR
Position Held / Department ENGINEER - QUALITY
Duration AUGUST 2005 TO FEBRUARY 2008
Role & Responsibilities
Planning and controlling of all Quality assurance activities.
Conduct daily review meeting for NC products.
Conduct supplier evaluation and assessment.
Preparations of SPC charts and conduct MSA studies.
Conduct patrol inspection and dock audit.
Conduct process and product audit as per the schedule.
Conduct process validation for special process like welding and painting.
Conduct Layout inspection audit as per the plan.
Coordinate with vendors/suppliers for SQA activities like vendor audits, vendor ratings and CAPA action for BOF parts.
Ensuring the defined product & process quality requirements are carried out as per quality norms.
Preparing and updating control plan, process flow diagram and prepare PPAP documents.
Preparing and updating TS 16949 documents.
Analysis and take counter measure of In house rejections & customer returns by using 7QC tools & why- why analysis.
First piece approval of product during initial setup of the process and give clearance for production.
Review procedures of Quality related processes.
Prepare Inspection Standard for incoming, in process and final inspection.
CFT member for all new product development activities.
Initiated meetings to address daily quality concerns.
Employer & Address PLATINUM HEAT TREATERS PVT LTD, CHENNAI
Type of Industry AUTOMOTIVE SECTOR
Position Held / Department ENGINEER - QUALITY
Duration JUNE 2003 TO JULY 2005
Role & Responsibilities
Conduct patrol inspection
Documentation & control of records as per ISO 9001 standard.
Preparation of control plans & work instructions.
Daily work management through PDCA cycle.
To ensure supply of defect free parts to the customer 100% customer satisfaction.
Preparing test certificates for the processed heat treatment products.
Improving & monitoring shop floor practice, ensuring discipline and safety.
Preparing SOP & work instruction for all processes as per ISO guidelines.
Conducting In-Process and Final inspection to ensure conformity of product.
Preparation of rejection report on daily basis.
Conduct process validation for heat treatment process.
Existing process improvements through process study
Conduct 5’s activities
LANGUAGES KNOWN
LANGUAGES
UNDERSTAND
READ
WRITE
SPEAK
ENGLISH
TAMIL
HAVING KNOWLEDGE IN
KNOWLEDGE IN QUALITY
KNOWLEDGE IN STANDARDS KNOWLEDGE IN MANAGEMENT
TRAININGS / UPGRADING COURSES ATTENDED (Had Certificates)
PROFESSIONAL TRAINING
COURSE DURATION
ISO 14001: 2004 Lead Auditor Course
One week course Under Bureau Veritas certification (Certificate No. EA/12/IN/13118)
IATF 16949:2016 Internal Auditor course
Three days
ISO 9001:2015 Internal Auditor course
Three days
OHSAS 18001:2007 Internal Auditor course
Two days
ISO 9001:2015 & IATF 16949:2016 Awareness training by LRQA
Two days
ADDITIONAL INFORMATION
HOBBIES : WEB SURFING, MUSIC, BIKE RIDING, CRICKET
REFERENCE : ON REQUEST
PERSONNAL VITAE / CONTACT DETAILS
DECLARATION:
I hereby declare that all the above details are true and confidential according to my knowledge.
Place: Yours Truly
Date: (A.ELANGOVAN)
CURRICULUM VITAE
A.ELANGOVAN
Email id: ************@*****.***
Mobile No: +91-956**-***** / 979**-*****
EDUCATIONAL SNAP
Quality Management
Quality Tools
Problem solving tools
Measurement System Analysis (MSA)
Statistical process control (SPC)
Production part approval process (PPAP)
Failure mode and effect analysis (FMEA)
Advanced Product Qualiy Planning (APQP)
Six Sigma concept
QRQC
Japanese Management System
Hoshin kanri
Management practices
Genba Kanri
Total Productive Maintenance (TPM)
Total Quality Management (TQM)
Automotive QMS std IATF 16949:2016
ISO 9001:2015
ISO 14001:2015 EMS
ISO 45001:2018 OHSAS
ISO/IEC 17025:2017
ISO 19011:2018
SA 8000:2014
C-TPAT compliance
NAME : A.ELANGOVAN
ADDRESS : Flat No: G011, Block 2, ETA Star Apartment
Mambakkam, Sriperumbudur - 602106
Tamil Nadu, India
E- MAIL ID : ************@*****.***
CONTACT NO. : +91-956**-***** / 979**-*****
DATE OF BIRTH/ AGE : 24.04.1981/38 Years
GENDER : MALE
MARITAL STATUS : MARRIED
NUMBER OF DEPENDENTS : G.ARUMUGAM (FATHER)
A.THAMGAM (MOTHER)
B.NALINI (WIFE)
E.N.MAHITHA (DAUGHTER) E.N.SANDHYA (DAUGHTER)
DRIVING LICENCE DETAILS
DRIVING LICENSE : TN87 201********
TYPE / BADGE NO. : LMV & MCWG-29/05/2019
EXPIRY DATE : 23/04/2031
PASSPORT DETAILS
PASSPORT NUMBER : H9990601
EXPIRY DATE : 17/05/2020
PLACE ISSUE : CHENNAI, INDIA
NATIONALITY : INDIAN
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