OKWARA, CHIDINMA KALU
** *** ** *** ******, Borikiri, Port Harcourt
081******** ******************@*****.***
SUMMARY
Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in quality and processes towards the successful attainment of organization goals. Looking forward to providing value to organizations & clients towards achieving purpose, while developing self. Professional Affiliation: Student Member, Chartered Institute of Personnel Management (CIPM). SKILLS AND COMPETENCIES
MS Office Packages
Good Time Management
Teamwork
Communication Skills
Detail Oriented
• Digital Marketing
• Customer Relationship
• Record Keeping
• Multi-Tasking
• Adaptability and Fast Learning
EXPERIENCE
STOCKGAP FUELS LIMITED Operations Officer (Intern) July 2019 – May 2020 Duties and Achievements:
• Scheduled LPG trucks;
• Assigned bays and cards to the trucks;
• Counted, endorsed of daily tickets from the supervisor;
• Reduced incidence of appraisal bias by >50%.
• Attended to customers with zero percent error objective.
• Implemented a new process that streamlined daily procedures and reduced average processing time by 2 hours for 75% of customers.
STOCKGAP FUELS LIMITED Assistant HR Officer (Intern) July 2019 – May 2020 Duties and Achievements:
• Maintained and updated employee database;
• Assisted in recruitment process;
• Assisted the HR manager by maintaining personnel files for job applicants as well as active and terminated employees.
• Ensured 100% of team KPIs identified and in place.
• Contributed to maintenance of human resource functions within organization. STOCKGAP FUELS LIMITED Executive Assistant to The Executive Director - Intern July 2019 – May 2020 Duties and Achievements:
• Supervised the Executive’s calendar, handled meetings and inquires. 2
• Scheduled meetings for the Executive Director;
• Drafted reports, letters and other documents;
• Organized the meeting room at the end of every meeting.
• Managed all documentation, designed and implemented various documents and business cards, monitored email, and replied on behalf of the Executive Director with regard to related issues. Renewal International School, Port Harcourt Admin Assistant Sept 2016 –May 2018 Duties and Achievements:
• Performed daily administrative functions such as answering calls and emails, scheduling meetings, writing multiple reports and other forms.
• Provided constant and reliable administrative support to 10 office team members.
• Maintained, coordinated and updated the client database, records and mailing lists.
• Maintained an inventory of office supplies.
EDUCATION
BSC. Business Administration (Second Class Upper) 2014 – 2018 Nnamdi Azikiwe University, Awka, Anambra State
Senior School Certificate Examination (SSCE) 2007 - 2013 Wisdom Child International Secondary School, Port Harcourt TRAINING/CERTIFICATE
Fundamentals of Digital Marketing – Google Digital Skills for Africa 2019 ADDITIONAL INFORMATION
Sex: Female
Date of Birth: 21st September 1997
References Available On Request