Manager Software

SUMMARY

Total ** years of IT Industry Experience in IT Infrastructure Areas, Security compliance and Cloud Architecture-AWS

Knowledge and implemented SUSE Enterprise products - SUSE Linux Enterprise Server for SAP Applications, High Availability and Geo clustering, Infrastructure Management- SUSE Manager

Knowledge of Redhat Network Satellite and Dockers

Excellent knowledge of technical management, information analysis and of computer hardware/software systems

Liaising with external key stakeholders

Certified ITIL Professional –Worked on Incidents and Change Management.

Worked on Linux/Unix flavors like RHEL, SuSE LINUX, Ubuntu, Centos, Solaris, & IBM-AIX.

Working knowledge of SAP Basis /HANA Administration.

Having good knowledge on databases like Oracle, MySQL Databases

Familiar with VMware Virtualization environment and KVM Virtualization

Systems Administration on Windows Server and Active Directory.

Knowledge on SAN technology.

Worked on ticketing tools like Sapphire service desk and Service Now.

Managing team size of 25 people PAN India basis for the daily support maintenance.

SPOC for the desk side infrastructure solutions in the Mumbai office with strength of 1500 systems.

Managing Asset availabilities and all hardware up-gradations required in branches and head office as well.

Planning, developing, maintaining and supporting all operating systems and associated server hardware/software, ensuring optimum system integrity, security, backup and performance adhering to organizational SLAs, enabling staff to work successfully.

Set daily objectives/priorities and manage regional IT resources at various India offices accordingly to these business objectives.

Vendor Review, Management and Project Costs Controls to short list/suggest best available Vendors to meet business objectives. Process IT purchases and payment release notes for the IT function.

Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.

Having an excellent capability to explore, learn and understand newer business domains and technology.

EDUCATION & CERTIFICATIONS

Bachelor of Science from Mumbai University

Linux Administration Certificate from NIIT

GNIIT from NIIT in Jan 1999

ITIL - Foundation Certification

Microsoft Certified Professional (MCP).

HANA ADMINISTRATION from Variegate IT Solutions

AWS Cloud Solution Architect (Certification Pursuing)

TECHNICAL EXPERIENCE

OPERATING SYSTEM:

RHEL, SuSE, Debian, Ubuntu, CentOS, Solaris, AIX, Windows Server 2008/2012, VMware ESXi5.x/ESXi6.0

Configuration Tools

Git, Ansible, Puppet, Nagios

ERP Application

SAP ECC 6.05, PS, MM, Microsoft CRM, BW, APO, TREX, IDM, BI

Linux Knowledge

NFS, SAMBA, SENDMAIL, APACHE, NAGIOS,Double-Take, PAM, SSH,

Database:

SAP HANA DB SP8, SP 9, SQL SERVER 2000

ADMIN TOOLS

HANA STUDIO, DBA COCKPIT, HANA COCKPIT, LCM

PROJECT EXPERIENCE

Apmosys Technologies Pvt Ltd

Duration : Mar 2020 - Present

Team Size : 15

Role : SR ENGINEER

Environment: NEFT, SFMS, JAVA VM, ORACLE, MYSQL, AWS, EC2, S3, ROUTE 53, Linux, SUSE LINUX,WINDOWS AD

Project Summary:

Handling daily Production issues of NEFT / RTGS Applications

Deploying patches for bug fixing and new enhancements

Housekeeping for Applications and Database on daily basis

Ensure Team Providing 24 * 7 support

Coordinating with Team members for queries and issues raised by Branches / users

Shift Report generation on daily issues handled

Design, develop, implement and maintain IT policies and procedures.

Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.

Manage the IT department to make sure that all IT Hardware and Software and the whole IT infrastructure of the company are well maintained.

Technical Knowledge of Storage, Network and Compute (Windows, LINUX) environments

Experience on bash shell scripts .

Good Knowledge of Oracle and MYSQL Databases Troubleshooting

Network topologies in LAN and WAN. VPN concepts and configurations

Handling Multiple Projects using MS Project Tracker

EXTARC SOFTWARE SOLUTIONS

Duration : Jun 2017 - Present

Team Size : 7

Role : IT MANAGER

Environment: ITIL, Linux, AIX, SAP, SUSE LINUX,WINDOWS AD,SAP, ORACLE

Project Summary:

Define and implement the IT strategy to support the company’s overall goals and business plan.

Design, develop, implement and maintain IT policies and procedures.

Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.

Manage the IT department to make sure that all IT Hardware and Software and the whole IT infrastructure of the company are well maintained.

Maintain the company’s IT security and confidentiality of IT data.

Audit IT systems and assess their outcomes.

Perform daily system monitoring, verifying the integrity and availability of all hardware,.

Technical Knowledge of Storage, Network and Compute (Windows, LINUX) environments

Implemented Suse Linux enterprise server for Sap Application

Suse Manager of IT infrastructure Management and Yast

Knowledge of Hana Administration

Business Critical computing – High Availability, Geo clustering, and Live patching

Experience on Python script is preferred.

Experience on installation and configuration of any of database server from MySQL, MSSQL, Oracle,

network topologies in LAN and WAN. VPN concepts and configurations

Capgemini, Mumbai

Client: Total

Duration: July 2016 to May 2017

Team Size: 25

Role: Senior Consultant

Environment: Production Support, SAP, Oracle BR tools, Linux, AIX, Solaris, Solman, & Service Now

This project involves supporting the client Total infrastructure which includes servers monitoring and backup operations.

Project Summary:

IT Infrastructure Responsibilities:

Planning, developing, maintaining and supporting all operating systems and associated server hardware/software, ensuring optimum system integrity, security, backup and performance adhering to organizational SLAs, enabling staff to work successfully.

Support of ITIL standard best practices and contribute to continuous.

SAP Responsibilities:

Experience supporting SAP systems on Oracle databases and on Linux /AIX / Windows.

Basis User Administration –User Administration with Authorization and Profile maintenance.

Kernel upgradation and Control-M Knowledge.

Worked efficiently on Trex Administration.

Indiabulls Technology (Incedo), Mumbai

Duration: Mar 2004 to Jun 2016

Team Size: 25

Role: Sr Technical Leader / Project Coordinator

Environment: Dell servers, Windows, Active Directory, SCCM, CRM, SAP HANA, Linux, EPO

Project Summary:

IT Infrastructure & IT Security Responsibilities:

Single handed planning and implementation of Sapphire service desk tool for Ticketing purpose

Managing team size of 45 people PAN India basis for the daily support maintenance.

SLA Report Evaluation for the Vendor SLA to keep the management well updated about the work performance.

Coordinating and finalizing with the vendors for procuring IT products (hardware and software) Vendor service contract renewal.

Created the remote support team to render the solution against IT issues quickly.

Managing McAfee EPO server as the enterprise antivirus solution for the Indiabulls Group.

New branch IT Infrastructure design and budgeting.

Produced the documentation for the ISO 9001-2008 &27001 certifications.

CDAC-YCP, Mumbai

Duration: Jan 1999 to Nov 2003

Team Size: 4

Role: Senior System Administrator

Environment: Linux, SCO Unix, Oracle Database, Windows and Novell Servers.

Project Summary:

Oversee and support PC, laptop and Window Server patch management and software deployment in order to prevent viruses and hackers from exploiting software security vulnerabilities.

Organizing arranging and coordinating meetings / Video Conference.

Setting up configurations like SENDMAIL, NFS and SAMBA Server.

Voltas Limited, Mumbai

Duration: Jan 1998 to Jan 1999

Team Size: 4

Role: Unix System Administrator

Project Summary:

Render routine service to all users.

Attending all complaints regarding Software as well hardware.

Troubleshoot complex client/server PC-UNIX integration issues.

Essae Teraoka, Mumbai

Duration: Jul 1997 – Jan 1998

Role: Customer Support

Project Summary:

To Install ZEBRA printers and scanners.

To develop sample software packages.

Rajesh R Bada Mobile: +91-810*******, 996-***-****

Email: ******.****@*****.***

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