Social Worker/Substance Abuse Counselor
Resume:
NONI NICHOLAS
*** * **** ***** ******, Freeport, NY 11520, C910-***-**** H516-***-**** ***************@*****.***
EDUCATION
Fayetteville State University, Fayetteville, NC 28301
MSW (Concentration Children and Families) Awarded, May 2015
Substance Abuse Certification Awarded, May 2015
Military Behavioral Health Certification Awarded, May 2015
Ethics Certification Ethics Certification Awarded, April 2015
Fayetteville State University, Fayetteville, NC 28301
BS (Concentration Clinical Psychology) Awarded May 2012
EXPERIENCE
Foster Care Supervisor, SCO Family of Services, Queens, NY 11432 6/17-8/19
● Ensure compliance with all rules and regulations of the agency, NYC Children’s Services, NYS Office of Children and Family Services, and all other regulatory and accreditation bodies.
● Conduct structured supervision consistently around both issues of compliance and permanency timelines to give workers feedback, provide motivation, insight, and constructive criticism.
●Ability to step into difficult or hostile situations, model behaviors to handle difficult situations, and provide mediation.
●Attend to workers’ concerns and assist struggling workers by creating corrective action plans or other developmental plans when necessary for changes to occur.
●Provide overall structure and organization to unit to develop the skill set of staff, so they can create positive solutions for families.
●Act as an effective and professional liaison between all internal staff and external organizations.
●Maintain a time oriented, deadline focused approach to documentation for your unit, especially regarding progress notes within CONNECTIONS.
●Aide staff in completing all stages of the Family Finding model to locate and engage extended support networks for families served by unit.
●Organize and conduct unit Solution Based Casework consultations for specific cases.
●Support and teach the skill set of Solution Based Casework to the unit to create positive outcomes for families.
● Ability to motivate and lead unit to keep a 100% on-time rate for Permanency Hearing Reports and Family Assessment and Service Plans.
●Create a clear set of job expectations for all staff within the unit and hold staff accountable for those expectations
●Attend and present at family court proceedings, providing accurate information
●Work in collaboration with children and families to invoke the best results for family reunification
House Manager, Services for the Underserved, Brooklyn NY 11223 8/16-6/17
●Document resident information in CARES system for processing
●Report population count of all residents to Vacancy Control nightly
●Conduct intake procedures with all newly admitted/transferred residents
●Monitor the behaviors and daily status of men residing in bed MICA shelter
●Communicate effective writing skills in facility correspondence and incident reports
●Provide direct supervision to all Residential Aides, Porters, and Maintenance Crew
●Monitor facilities vehicle logs, keys, gas and transport residents and/or staff as needed
●Contact EMS/NYPD for residents presenting medical psychiatric and/or disruptive/illegal situations
●Ensure the protocols of facilities safety guidelines are executed to safeguard staff/residents working
in conjunction with DHS
●Work in conjunction with Case Managers to ensure residents are receiving proper services at all times
●Work in conjunction with Housing Specialist to ensure residents move-out from shelter transition and transportation are performed in a timely fashion
●Collaborate with Program Nurse regarding residents health, hygiene, and mental status, ensure medical documentations are processed accordingly, administer medication in the absence of the Program Nurse
●Ensure facilities Fire Safety Code Procedures are performed as stipulated by F80 Certification guidelines
●Ensure the safety of the facility is maintained at all times including periodic fire drills, routine site tours, and video surveillance of grounds in addition to interfacing with relevant public service/community entities, i.e.: FDNY,NYPD, EMS, and Hospitals.
House Manager, Salvation Army-Briarwood Family Residence, Queens, NY 12/15-8/16
●Mandate report all information regarding child abuse and/or neglect claims
●Contact ACS immediately of learning parental infractions committed by residents
●Communicate effective writing skills in facility correspondence and incident reports
●Contact EMS/NYPD for residents presenting medical psychiatric and/or disruptive/illegal situations
●Professionally engage residents and intervene when non-compliance issues are witnessed or reported
●Coordinate with DHS/PATH/HERO regarding referrals and communicate information effectively via CARES data-base system.
●Conduct initial intake processes, orientate new admissions to facility, acclimate residents to shelters policies, protocols, and their rights.
●Monitor incoming/outgoing flow of residents and visitors, ensuring documentation of each is accurately logged as well as overseeing the departure and arrival of all children to and from school in accordance with agency policy.
●Ensure the safety of the facility is maintained at all times including periodic fire drills, routine site tours, and video surveillance of grounds in addition to interfacing with relevant public service/community entities, i.e.: FDNY,NYPD, EMS, and Hospitals.
●Report maintenance issues, ensure work orders are documented and completed in a timely fashion, collaborate with safety, porters, and maintenance crews
DSP/Community Support Worker, Pierce & Associates, Fayetteville, NC, 28301 10/08-5/15
Direct Service Provider (DSP)
Responsible for the organization and set up of daily activities for OMRDD adults in Group Home residence and Day Treatment program. Worked closely with clients promoting positive responses in order to assist clients accomplish daily living skills and self- advocacy. Responsible for medication administration, meal preparations, home cleanliness, client documentation goal attainment, progress notes, and overall general care.
Community Support
Provided treatment/supervision to at risk adolescent populations with developmental disabilities. Worked alongside clients in the community setting, while assisting with attainment of target life goals. Worked in collaboration with clients’ parents, families and school officials to promote positive outcomes. Provided structure and mentored to enhance and modify negative behaviors. Responsible for daily progress note documentations . Promoted self-worth and advocacy.
Telecommunications Operator, US Army Reserves, Ft. Jackson SC and Ft. Gordon GA, Enlisted 5/94-4/09
●Transmit and receive messages on the UGC-74 Teletype Machine
●Repair and assemble specified teletype machinery
TRAININGS –CERTIFICATES AND CONFERENCES
●CPR/First Aide
●Valid Driver’s License
●NCI/Crisis Intervention
●F80 Fire Safety Coordinator
●Medication Management (AMAPP)
VOLUNTEER WORK
●Goodwill
●Salvation Army
●Truancy Court Mediator
●Veterans Empowering Veterans
●Cumberland County School System
●Myrover Reese Substance Abuse Treatment Facility
REFERENCES FURNISHED UPON REQUEST
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