Executive Assistant Sales Representative

REVA N. N ICKENS

One Wells Avenue Gaithersburg, MD 20877

Telephone: 240-***-**** * 301-***-****

Email: ************@*****.***

Seeking a challenging and responsible position in the area of

ADMINISTRATIVE/ACCOUNTING SUPPORT

PROFESSIONAL H IGHLIGHTS

Office Administrator

The Management Group Associates - Germantown, MD 301-***-****

02/20 – 03/20

●Greeted walk-in customers and directed to appropriate staff.

●Answered incoming phone calls and direct to appropriate staff.

●Received customer monthly property assessment payments and applied to accounts.

●Prepared high volume outgoing mail and distributed incoming mail.

●Responsible for clocking employees in upon arrival, clocking in and out for their scheduled breaks and clocking out at the end of their shifts.

●Maintained the neatness of the reception area.

Receptionist / Customer Service

Ourisman Mazda of Rockville - Rockville, MD 301-***-****

12/19 – 02/20

●Greeted walk-in customers and directed to appropriate staff.

●Answer incoming phone calls and direct to appropriate staff.

●Receive customer tags and titles and notify customers for pickup.

●Responsible for clocking employees in upon arrival, clocking in and out for their scheduled breaks and clocking out at the end of their shifts.

●Maintaining the reception area including cleanliness of showroom and customer lounge.

Cashier / Customer Service

Home Depot - Rockville, MD 301-***-****

10/18 – 03/19

●Received payment by cash, check, credit cards and in-store accounts for purchases.

●Ensured accuracy of cash drawers at the beginning and at the end of each shift.

●Responsible for offering information about product sales promotions and other customer service related needs.

Office Manager

Northwood Presbyterian Church - Silver Spring, MD 301-***-****

01/13 – 4/15

●Provided all administrative support, by phone and in person.

●Maintained all official church records and requests for pastoral care.

●Coordinated building use and program calendar for the building.

●Prepared department meeting reports, and weekly service announcements.

●Liaison for insurance, financial/bookkeeping and payroll

●Trained staff and volunteers on security procedures, as needed.

Office Manager / Bookkeeper

Hutchinson Int’l Corp. – Beltsville, MD 301-***-****

12/06 - 05/12

●Provided all administrative and bookkeeping duties, as directed by company Controller.

●Prepared weekly payroll and tax preparation.

●Prepared and submitted monthly reports for various local unions.

●Developed, made recommendations, and implemented procedures to comply with operational requirements and for efficient operations.

●Processed accounts payable and receivable including purchase orders

●Maintained effective working relationships with staff and customers.

●Approved actions in the absence of senior managers, as needed.

Executive Assistant

Discovery Communications Inc. – Silver Spring, MD 240-***-****

12/03 – 11/06

●Provided all administrative support, as directed by network vice presidents.

●Prepared travel arrangements and coordinated meeting schedules for vice presidents.

●Coordinated programming, production and development staff to schedule all weekly team meetings and external producer meetings.

●Reconciled time and expense reports for business trips for each vice president.

●Supported all staff by reviewing and sorting incoming correspondences and outgoing replies.

●Provided assistance to network managers for special projects, such as coordinating agendas for network attendees, occurring several times per year, both domestic and international.

●Other projects included preparation for annual budget reports and coordination of the Dream Science Trip for the winner of the Discovery Young Scientist Challenge.

Client Care Representative 3/03 -11/03

JH Peterson, Inc. – Silver Spring, MD 301-***-****

Advertising Sales Representative 2/01 – 3/03

The Gazette Newspapers – Gaithersburg, MD

Receptionist 12/97 – 1/99

Combustioneer Corporation – Rockville, MD

EDUCATION & S KILLS

Discovery University – Office Administration - Graduate

Richard Montgomery High School (Studied Mandarin Chinese for 4 years) - Graduate

MS Office Suite, QuickBooks Pro, Outlook, Lotus Notes

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