CONTACT PROFESSIONAL PROFILE

KEY SKILLS ACADEMIC EXPERIENCE

I am a highly-motivated professional currently enrolled in a Commerce

(Accounting) degree program. Working toward CPA designation, I have demonstrated my ability to take direction from leaders and to work well independently as well as in a team. I am now looking for an exciting opportunity where I can consolidate my previous experience, training, and education to jump- start my career in accounting working with a reputable organization.

289-***-****

adft0t@r.postjobfree.com

Hamilton, ON

STUDENT, BCOMM (ACCOUNTING)

JOBSON JOSEPH

BACHELOR OF COMMERCE, LEVEL 4 (ACCOUNTING)

McMaster University Hamilton, ON 2015 – Current

• Awarded Honours for Level 3 and 4 Commerce

• CPA core courses in progress

• Anticipated graduation: April 2020

WORK EXPERIENCE

Taxpayer Service Agent

Canada Revenue Agency Hamilton, ON June – August 2019

• Gathered information from taxpayers to establish the precise nature of their enquiry or request

• Researched possible responses or solutions using a variety of internal and external information sources

• Processed special requests, accounting errors, and balance adjustments using Heron_RD and TSAD

• Provided explanations and/or clarifications to taxpayers regarding their benefit payments, calculations, and adjustments

• Explained various social programs administered by the CRA to taxpayers POSTAL CLERK

Canada Post Hamilton, ON August 2017 – Present

• Performing all mail handling duties related to the receipt, dispatch, and delivery of mail.

• Monitoring the continuous flow of incoming and outgoing mail.

• Leading and working with large teams to meet daily processing goals.

• Operating various Canada Post data entry systems.

• Ensuring compliance with postal safety operating procedures.

• Reviewing various types of mail for address accuracy, proper postage, etc.

• Recognized as a self-motivated team player and received positive commendations from management

• Consistently met and exceeded processing quotas. Leadership

Articulate Communication Skills

Organization and Time Management

Customer Service

Sharp Analytical Skills

Decision-making Abilities

Cash-handling

Compliance

Team Oriented

IT PROFICIENCY

Microsoft Office Suite (Word, Excel,

Outlook, PowerPoint)

Data entry

Canada Post Data Entry System

CRA Heron_RD and TSAD

Final Cut Pro

PROFESSIONAL

DEVELOPMENT

Certificate of Training

Transportation of Dangerous Goods

Canada Post 2017

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