Manager General
Resume:
Kimberly Puryear
**** *********** ***** ********, ** 23233 803-***-**** ************@*****.***
Summary
Dynamic leader with extensive management and human resources experience. General manager and profit/loss leader for four major restaurant chains managing cross functional teams of up to 150 employees. Strong communication, conflict resolution and labor relations skills. Able to effectively engage and communicate with hourly workers, management subordinates and corporate executives with ease and confidence. Extensive experience with inventory management, accounting, ownership of profit and loss metrics, corrective actions, developing talent, advertising, customer relations, labor management and facility upkeep.
Key Achievements
18 years of experience as a general manager of four major restaurant chains
Named Firebirds managing partner of the year in 2010
Lead cross functional teams of up to 100 employees with complete autonomy for all human resources decisions including hiring, termination and development
Developed several employees from entry level hourly positions to senior level management through extensive coaching, mentoring and training.
Significantly improved profitability of a major restaurant location with 100 employees within one year of taking ownership of profit and loss activities.
Education
Bachelor of Science Program – J. Sergeant Reynolds Community College - March 2020 - Present
Bachelor of Science Program – University of South Carolina – August 2000 – May 2002
Skills
Extensive leadership experience with teams up to 150 people
Experience with all aspects of human resource activities including recruiting, hiring, training, development, payroll, termination and labor relations.
18 years of experience with complete ownership and responsibility for profit and loss objectives for major business assets.
Exceptional communication skills with subordinates, peers, managers and corporate executives
Excellent customer relation and customer advocacy skills
Extensive experience with inventory management and just in time delivery of supplies and raw ingredients
Exceptional conflict resolution skills
Ability to manage multiple workstreams with diverse goals concurrently with ease.
Outstanding ability to identify priorities quickly and execute accordingly, excellent problem-solving skills, outstanding written and oral communication skills and formal training in conflict resolution.
Expertise in Microsoft Excel, Word, PowerPoint, Visio, Microsoft Project and AutoCad
Professional Experience
Mission Barbeque Feb 2018 – Present
General Manager – Midlothian, VA
Complete profit and loss responsibility
Managed a staff of 40 people.
Opened the Midlothian Virginia location
oActively participated in pre-open planning activities
oResponsible for complete staffing of the new restaurant location including screening, interviewing, on-boarding and training.
Firebirds Restaurant LLC. Oct 2006 – Dec 2017
Managing Partner and General Manager– Short Pump, VA
Complete profit and loss responsibility
Managed a staff of 100 people.
Significantly improved the profitability of the restaurant within the first year
Developed a number of hourly employees into senior level managers
Complete responsibility for all human resources decisions and activities
Named Managing Partner of the Year in 2010.
Service Manager – Durham, NC
Managed a staff of 25 hospitality employees
Complete responsibility for all human resources decisions and activities
Provided vacation relief for General Manager
Managing Partner and General Manager– Bartlett, TN
Complete profit and loss responsibility
Managed a staff of 50 people.
Significantly improved the profitability of the restaurant within the first year
Developed a number of hourly employees into senior level managers
Complete responsibility for all human resources decisions and activities
Service Manager – Charlotte, NC
Managed a staff of 30 hospitality employees
Complete responsibility for all human resources decisions and activities
Provided vacation relief for General Manager
cantina 1511 – Charlotte, NC Jun 2006 – Oct 2006
General Manager
Complete profit and loss responsibility
Managed a staff of 50 people
Complete responsibility for all human resources decisions and activities
Blue Marlin – Columbia, SC 2002 – Jun 2006
General Manager
Complete profit and loss responsibility
Managed a staff of 50 people
Complete responsibility for all human resources decisions and activities
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