Administrative Assistant
Resume:
Carol Watson
Cambridge, Ontario N*R5Z3
416-***-**** / ********@*****.***
OBJECTIVE
To obtain a full-time position utilizing my previously gained skills and abilities and providing me with the opportunity to grow as an integral member of an effective team supporting the company’s mission.
HIGHLIGHT OF QUALIFICATIONS
Dedicated, hardworking, organized team player with a positive attitude
Detail oriented with excellent organizational, troubleshooting and problem-solving abilities
Excellent customer service and interpersonal ability
Creative and unique problem-solving skills and the ability to establish and meet deadlines
Excellent communication and interpersonal skills
Expertise in IBM/Macintosh, MS Office, Outlook, Explorer, and Desktop publishing
Extremely adaptable to changing situations, environments and high stress conditions
RELEVANT EXPERIENCE
Superstore Specific Skills - Department Manager
Effectively run all aspects of my department to maximize profitability
Completion & evaluation of LAR (SSR, ARCP, Reclamation), and other documentation for Seafood Department
Department Ordering, Store Support Products, Labelling and Signage
Delegation of department tasks choosing the right person for the right job
Staff development and training of new staff
Complete flips in the department to the D-Plan as required
Increase department sales, reduce shrinkage and all department inventory functions.
Experience with Health and Safety committee in the store.
Previous Food Handling and Food Safety Experience
Maintain complete confidentiality relating to all issues within the organization
Administrative Skills
Responsible for all incoming/outgoing correspondence and communications and ensure appropriately directed to the correct department or in unique situations handle the resolution personally
Maintain and update customer database records day to day
Responsible for all monies on the unit and in the tills when on duty
Provide all necessary information, documentation and materials for all appointments, meetings and events for all senior management
Perform accounts receivable collections to maintain accounts current
Maintain complete confidentiality relating to all issues within the organization
Make travel arrangements for all staff members. Undertake special assignments as requested
Responsible for design and implementation of all administrative and customer service roles within the Company
Accounting Skills
Strong bookkeeping and budgeting experience, record keeping and cost cutting measures
Responsible for all aspects of the office including: A/R, A/P, Payroll, HST, PST and Collection functions for a million-dollar business.
Assist in the overflow of accounting department
Create, implement & monitor office budget and ensure that expenditures are within budget limits.
AR Skills
Responsible for collections of accounts to maintain current balances for over 1-million-dollar business
Account reconciliation including reviewing all debits and credits
Liaising with sales and management to resolve issues in a timely manner to benefit the customer and company relationship
Weekly monthly reporting of all customer accounts and issues with management
Customer Service & Training Skills
Accept payments by customer and receipt accordingly
Provide top notch prompt customer service and resolve customer issues to ensure customer satisfaction and corporate profitability
Responsible for the hiring and training of all new employees within the company
Responsible for design and implementation of all administrative and customer service roles within the Company
EMPLOYMENT HISTORY
Loblaw Zehrs # 0576 & April 2013 to Present
Real Canadian Superstore # 2810
Seafood Department Manager
Armadillo Building Products Dec 2014 – Oct 2015
Customer Service and Collections
Wallace Chevrolet May 2014 – Dec 2014
Customer Service/Evening Receptionist
Pareto March 2013 – June 2013
Loblaw Pharmacy Ambassador – Milton Superstore
Relax to the Max June 2005 – March 2013
Owner/Operator - Massage and Holistic Practitioner
Moto Highway Services April 2011 – March 2013
Shift Manager/Highway Services Manager
High Tech Equipment and Producers Link Sept. 1990 – March 2011
General Manager/AP and AR
EDUCATION
Impress Customer Service Certification 2014
Professional Purchaser Program
York university/Humber College
References available upon request
Contact this candidate