Manager Project

Amol Kulkarni

*** ******* ***, *********, **

Cell – 954-***-****

***************@*****.***

US Citizen

SUMMARY

Over 17 years of professional experience with excellent coordination quality assurance departments and make sure products meet industry standards and client requirements. Tracked development metrics, analyzed, and reported to executive staff with recommended actions for enhancement in development process

TECHNICAL SKILLS:

Testing Tools: WinRunner7.0/7.5/7.6, Test Director 7.2/7.5/8.0, Jira, Clear Quest, BugZilla,SharePoint 2007, Selenium

Databases: Oracle 8.0, SQL Server7.0/2000, and MS-Access 97/98/2000.

Languages: SQL, Visual Basic 6.0, ASP, HTML, XML

Operating Systems: Windows XP/2000/NT/98/95,

Architecture: Client Server, Web, Multi-tier

Methodologies: SDLC, CMM, Agile, Waterfall, RUP, Pair Testing

Others: Rational Suite, MS Visio, RUP, MS Office, TFS, SAP technology.

EDUCATIONAL QUALIFICATIONS

MBA, Madras University (1996-1998)

MS in Information Systems, University of Texas at Dallas (2000-2002)

Certified Scrum Master (CSM) (Agile Testing)

EXPERIENCE

MPHASIS

CLIENT: DUCK CREEK/PMA

May 15 –till date

role: QA Director

Responsible for coordinating, organizing and leading all Quality Assurance activities (onshore and offshore) over 50 resources (On/Offshore model) for merchandising and digital projects.

Build roadmap (based on Sprints) for PMA Duck Creek 7.0 Implementation.

Conduct SIT/UAT for Duck Creek 7.0 migration.

Validated Billing features such as: Underwriting logic, Statistical reporting, Edits/error handling enhancements, Automated Renewals-renewal changes using Selenium and Manual testing.

Validated Billing transactions validations Invoice Generation, Implemented standard pay plans, Service charge plans implementations

Integrations to Bill2Pay and Lock are currently been tested.

Validation of Invoice Print Framework.

Verified a functional Base version of PINJ Workers Comp that has all 50 states loaded under the working name of “Work Comp as a Service (WCaaS)”. Identify any issues back to Base for resolution. Performed Data Migration testing from POINT NJ to Farm Bureau affiliated property-casualty insurance

Execute the roadmap using Agile method and plan to delivery Base Product by Q1 2021.

Mentor team on Agile methodologies.

Help DXC transition from Waterfall methodology to Agile Principles

Ensure repeatable test strategies and approaches are in place, guiding efforts to build Regression Test Case repository, leading resources to meet project goals. Setting up QA methodologies and processes within PMO.

Manage the allocated finances for QA efforts (over $ 5 million in 2012) for all assigned projects, partnering with development, business, and service provider teams.

Established vision for Quality Assurance team and drive quality initiatives across all quality assurance teams within QAS organization.

Promote overall quality goals and achievements across the company and educated team members on Quality Assurance principles.

Define overall testing strategy and test processes for new and existing product lines.

Reduced test time and number of defects caused by late code arrivals by 60% with new branching strategy

Enforced well-designed and efficient automation and performance testing processes.

CONNVERTEX INC (CONTRACT)

CLIENT: S.C. Public Employee Benefit Authority, Columbia, SC

role: QA Director

April 14 – March 15

Operational Assessment of PEBA system.

Defined and Implemented startup QA process for mobile solution software development.

Created job descriptions, and established interview and testing practices for junior QA

Preparation of the Test Strategy and guiding the team using Selenium framework for creating and executing test scripts.

Performed "Scrum Master" role on multiple sprints for concurrent customer projects.

Created test scripts to be used by developers in TDD as a roadmap to the business processes

Tested applications developed with a proprietary scripting language running on .NET framework. Also supported software developed in C++, C#, and Java.

Executed testing in multiple environments: Desktop - Windows Server 2003; SQL Server 2005; Mobile Device - SQL CE

Utilized Team Foundation Server 2005, Sharepoint, MS Project, Remote Desktop, VMWare Server Console to manage and execute QA processes.

KPMG

CLIENT: department of HEALTH (doh) and DOL

Albany, NY

role: QA Directtor jAN 13- March 14

Medicaid Data warehousing project for Department of Health (DOH).

Promoted to QA Director to rapidly build QA team from ground up for fast-growing business.

Planned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity Suite Regression, etc.), resulting in development of best practice models

Directed and coached QA team, deploying over $6M capital and $2M small enhancement projects in 2010. QA team size fluctuated based on project demand; up to 34 direct reports at peak consisting of QA Leads (on-shore) and QA Testers (off-shore/India)

Provided estimates, schedules, resources, and oversight for all projects to ensure quality deliverables

Established annual Deployment/Release Calendar (collaborating with IT, SA and DEV Directors) depicting all milestones and deliverables throughout entire Systems Development Life Cycle (SDLC)

Instituted User Acceptance Testing policies and procedures with business partners, overcoming cultural resistance.

Improved software quality and reduced defects via introduction of defect and requirements management tools, requirements gathering and testing best practices, root cause analysis, UML diagrams and via creation of standardized tools, processes and methodologies.

Collaborated with management teams to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process.

Manage the internal and external staff and engagement partners to ensure the design and deployment of Solutions and Services Projects from inception to completion are administered.

Continuous and demonstrable improvement of productivity resulting in increased cost effectiveness and value. Be able to evidence these savings across relevant customer base

Manage vendor relationships and fulfill all contractual obligations for NYS.

Provides support to new business opportunities. Takes an active role in bids and supports the transition and implementation of new business (including new service offers)

Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.

Performed and managed activities of IV & V on Claims software developed by third party vendor for DOL state agency in New York State.

COMPANY: Keane Inc

Client: Department of Mental health feb 12- Dec 12

Albany, ny

role: QA MANAGER

State of New York will be implementing a new financial system called Statewide Financial System (SFS), which will be used across all the agencies. Established the QA department with the mission of fostering an information network that provides timely test results to make informed decisions, assist with training, and contribute to system maintenance. Responsible for creating and building a top-notch, Quality Assurance Department

Creation and implementation of a QA Methodology, Test Management Plan, Defect Management Plan, Code Migration Plan, test scripts, automation, overall test policies and procedures and Workflow Processes.

Performed resource and project trade off analysis to meet schedule, language, product life-cycle (PLC)/Software Dev Life-cycle (SDLC) and QA requirements.

Implemented and maintained a product-level testing environment including hardware and software

Forecasted, trained, mentored and built up QA personnel to work and grow as a team

Determined appropriate tools and environments for automated functional and performance testing

Created documentation to clearly enumerate the services provided by QA

Presented a written proposal and justified the return of investment to purchase SilkTest, an automated testing software solution that resulted in not having to increase the QA staff

Developed test management to provide a process-driven approach for planning, documenting and managing the entire testing process using SilkTest.

Provided leadership as interim director of Research and Development thus preventing any missed deadlines until the position was filled.

Served in dual role as lead customer support specialist offering uncompromising customer specific support.

Created online training modules using Camtasia that resulted in reduced support calls.

Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources. Handled multiple projects

Work with Project Management Office to manage overall risk and manage project interdependence.

Assess project issues and identify solutions to meet productivity, quality and customer goals.

Manage resource allocation across multiple projects including tracking resource bandwidth and forecasting future availability for scheduling new projects.

Guarantee the attainment of key milestones by proactively tracking metrics and project outputs.

Apply effective project management methodologies and control techniques.

COMPANY: Keane Inc

Client: Department of Elementary

& Secondary education (ESE) Feb11- JaN 12

Boston, MA

role: Project/QA Manager

State of Massachusetts has initiated a P-20 project which communicates to different departments – ESE, EEC and DHE and other external vendors.

Established, implemented, and improved QA infrastructure; test procedures, process, and quality standards in accordance with overall development and product releases.

Established Project Management Office at client site and provide weekly and quarterly status reports to sponsors.

Managed project review and implement technology standards company-wide, reducing redundancy and saving more than $250,000 annually on maintenance costs.

Collaborate with senior management and sales teams on project development, pre-sales meetings with clients, and definition of enterprise architecture.

Oversee development of support systems, encompassing management reporting, payment approval, and accounting interfaces

Supervised project teams, including programmer, web designer, database manager, accounting and other internal project staff.

Met regularly with interdepartmental work group to monitor and evaluate the portal, discuss policy issues and recommend service improvements.

Managed Massachusetts Comprehensive Assessment System Redesign User Acceptance Testing.

COMPANY: Keane Inc

Client department of Transportation (DOT), Nov10 – Feb 11

RALEIGH, NC

role: Project Manager/QA Manager

House Bill 1779 Assessment project is to perform assessment’s, evaluations and develop various recommendations for successful implementation of Master project scheduled for June 2013.

Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.

Escalating promptly any issues that may impact operations.

Developed comprehensive project plan with implementation tasks and activities to develop and implement HB1779.

Status Reports for the Executive Management.

Recruited and hired 3 SQA engineers

Improved integration of QA team into software development projects

Led several process improvement initiatives

Implemented new defect tracking system and preparing company-wide training

COMPANY: Keane Inc

Client: Department of Youth Services Boston ma Jan 10 – Sept10

education

role: Project Manager

Justice for Juvenile Enterprise Management System (JJEMS) controls tracks and monitors complete intake process of the client in Commonwealth of Massachusetts.

Managed and delivered successful Juvenile Justice Enterprise Management Systems.

Conducted Triage meeting – discussing and analyzing priority/issues pertaining to JJEMS

Liaison for projects with other corporate departments, including Executive and Information Services as well as vendor relationships.

Provided weekly and quarterly status reports to the executive management.

Ensure that all internal and external stakeholders are kept fully informed of project status and progress

Facilitate technical issue escalation and resolution for all assigned projects through critical decision-making and achieving team consensus

Act as an advocate for the customer throughout all stages of the project and product management processes

COMPANY: Keane Inc

CLIENT: FIDELITY Investments, Boston Ma Dec 06- Jan10

FINANCE AND Investments

role: Project Manager

eReview system is used within different departments of Fidelity Investments to monitor all the advertising and sales materials which is distributed among Fidelity customers. Business Tracking Tool is used with compliance department to track and audit all the issues and risks.

Created project charter and managed scope and resource allocation based on the scope of the project

Serve as leaders and point of contact for escalated contact resolution of a supervisory nature or complex problems

Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives and other project related issues/risks.

Active participation in hiring and building the team & raising the bar in hiring process

Created Request for Proposal (RFP) for eReview system for senior management as a recommendation for improving the system.

Developed process re-engineering model for eReview system in a three phased approach

Developed a strategic activity planning to Enterprise Compliance Technological operations

Monitored and lead the user acceptance testing(UAT) – documented test plan and test cases for UAT for redeployment of eReview application

COMPANY: Keane Inc

CLIENT: Hanover Insurance, Worcester Ma Aug 05- dec 06

Insurance

role: Project Manager

Claims Processing System is used to register a particular claim, process a claim and eventually through settlement.

Develop detailed project plans for multiple simultaneous projects, resulting in increased visibility of inter-project dependencies and improved development efficiency.

Created Business Rules, Business/Functional Specification for Multi Auto Product. Specification includes detailed system functionality like fields, valid values and XML tags used for creation etc.

Managed day today activities of team members, managed risks and issues pertaining to the project.

Assessed the flaws in the existing as-is system and made clear recommendations of Business Process Improvements and incorporated them in the future to-be system design

Synchronized and prioritized relevant defects and enhancement/system requests based on business requirements.

COMPANY: Keane Inc

CLIENT: Capital One Richmond, va Feb 03- June 05

credit card

role: Project Manager

Managed reporting teams to automate reports using Hyperion/Analyzer tool while accessing BLR/CFAR/Cost data cubes.

Created project charter and managed scope and resource allocation based on the scope of the project

Serve as leaders and point of contact for escalated contact resolution of a supervisory nature or complex problems

Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives and other project related issues/risks.

Active participation in hiring and building the team & raising the bar in hiring process

Managed and Organized Requisite Pro repositories. Updating of any new requirements. High-level document was created to explain the basic functionality of the spreadsheet, which interacts with Requisite Pro.

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