Culinary Instructor
Resume:
OBJECTIVE
To obtain a challenging Virtual Assistant role suitable to my skills, education, experience and background. In search for a position where I can maximize my leadership, communication, culinary expertise and interpersonal skills gained from previous undertakings. To be able to apply my extensive project management/coordination, customer service and sales/service support administration experience in streamlining the company’s methods for a more efficient flow of process.
SUMMARY OF QUALIFICATIONS
A competent team player with keen eye on project details. Has a good ability to coordinate and prioritize assigned workload for the team to reach goals and objectives.
A result oriented and well-motivated sales/service coordinator-team leader from previous work with an aptitude for taking initiatives in managing/solving problems arising from day-to-day operations with limited supervision.
Possesses strong leadership and excellent communication skills.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of cultural backgrounds.
Has a good background in project management which includes project integration management, project scope management and project cost management.
Has the ability to negotiate with suppliers that can deliver quality service base on project requirements at least cost.
Plan and direct food preparation and cooking activities in restaurants/catering. Plan menus; ensure that food meets quality standards, estimate food requirements and estimate food and labor costs.
Research and develop recipes base on project proposition and requirements.
Wrote the very first e-cook book published via Amazon.com, Cooking Ina’s Kitchen; My First 100 Blogs Book 1.
July 7-11, 2016 Conducted Chef Masterclass in the best Saint Petersburg Restaurant, Saint Petersburg City, The Russian Federation (Volga Volga Dinner Cruise, Chipollino and Tony’s Kitchen). Ginza Projects
Holder of National Certificate for Cookery NC II, Bread and Pastry Production NC II, Customer Services NC II.
Holder of Trainers Methodology Certificate 1 (TM1)
Holder of National TVET Trainer Certificate Level 1 (Cookery, Bread and Pastry Production, Customer Services)
Holder of National Accreditation as Assessor in Cookery NCII, Bread and Pastry Production NCII and Customer Services NCII.
Accredited Food Safety Compliance Officer (FoodShap)
WORK EXPERIENCE
Apicius Culinary Arts and Hotel Management, Inc.
July 22, 2019- Present
Chef Instructor/Trainer
Job description and responsibilities:
Teach and demonstrate Level 2- Level 3 Professional Cookery (CTH Program)
Prepare aspiring chefs for careers in the food service industry by teaching them how to conceptualize and execute dishes.
Teach students the basics of food and kitchen safety, food preparation, and making healthy choices and substitutions when cooking, according to the highlighted objectives of each lesson along with the guided curriculum.
Choose recipes that demonstrate key nutrition, food budgeting, and food preparation lessons.
Assign students kitchen tasks that allow each individual to gain hands-on practice and improve their cooking skills.
Supervise students in the kitchen, encouraging proper technique and gently correcting as needed.
Facilitate class discussions on each cooking or food safety, allowing participants to brainstorm how they might put new behaviors into action, discuss barriers to adopting new behaviors, and share ideas with their peers for overcoming barriers.
Southville International College
January 26, 2019 to July 20, 2019
Chef Instructor
(College)
Job description and responsibilities:
Prepare aspiring chefs for careers in the food service industry by teaching them how to conceptualize and execute dishes.
Teach students the basics of food and kitchen safety, food preparation, and making healthy choices and substitutions when cooking, according to the highlighted objectives of each lesson along with the guided curriculum.
Choose recipes that demonstrate key nutrition, food budgeting, and food preparation lessons.
Assign students kitchen tasks that allow each individual to gain hands-on practice and improve their cooking skills.
Supervise students in the kitchen, encouraging proper technique and gently correcting as needed.
Facilitate class discussions on each cooking or food safety, allowing participants to brainstorm how they might put new behaviors into action, discuss barriers to adopting new behaviors, and share ideas with their peers for overcoming barriers.
Treston International College
March 19, 2019 to July 20, 2019
Chef Instructor
(Senior High School/College)
Job description and responsibilities:
Prepare aspiring chefs for careers in the food service industry by teaching them how to conceptualize and execute dishes.
Teach students the basics of food and kitchen safety, food preparation, and making healthy choices and substitutions when cooking, according to the highlighted objectives of each lesson along with the guided curriculum.
Choose recipes that demonstrate key nutrition, food budgeting, and food preparation lessons.
Assign students kitchen tasks that allow each individual to gain hands-on practice and improve their cooking skills.
Supervise students in the kitchen, encouraging proper technique and gently correcting as needed.
Facilitate class discussions on each cooking or food safety, allowing participants to brainstorm how they might put new behaviors into action, discuss barriers to adopting new behaviors, and share ideas with their peers for overcoming barriers.
Treston International College
March 5, 2018 to Present
TVL Trainer – Cookery NCII/Bread and Pastry Production NCII
(TESDA and DepEd)
Job description and responsibilities:
Facilitate training in Cookery NCII adhering to the purpose and objective of the program.
Supervise work- based training by teaching the core competencies standards of Cookery NCII.
Prepare and review the trainees for the National Assessment after the completion of the training program.
STI College Paranaque
October 23, 2017 to October 26, 2018
Chef Instructor for Senior High School/Immersion Coordinator
Job description and responsibilities:
Prepare aspiring chefs for careers in the food service industry by teaching them how to conceptualize and execute dishes.
Teach students the basics of food and kitchen safety, food preparation, and making healthy choices and substitutions when cooking, according to the highlighted objectives of each lesson along with the guided curriculum.
Choose recipes that demonstrate key nutrition, food budgeting, and food preparation lessons.
Assign students kitchen tasks that allow each individual to gain hands-on practice and improve their cooking skills.
Supervise students in the kitchen, encouraging proper technique and gently correcting as needed.
Facilitate class discussions on each cooking or food safety, allowing participants to brainstorm how they might put new behaviors into action, discuss barriers to adopting new behaviors, and share ideas with their peers for overcoming barriers.
CIK Catering Services
June 13, 2014 to present
Executive Chef
Job description and responsibilities:
Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff and crew; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results and developing incentives.
Develops strategic plan by studying the market opportunities; presenting assumptions; recommending objectives of a project proposition.
Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress and making mid-course corrections.
Conducts training for staff; Customer Service, Personality Development, Product Knowledge, Health and Sanitation, Food Handling and Preparation.
Coordinates efforts by establishing procurement, production, marketing and health and sanitation policies and practices.
Builds company image by collaborating with customers and employees; enforcing ethical business practices.
Maintains quality service by establishing and enforcing organization standards, health and sanitation practices in food preparation.
Maintains professional and food service knowledge by attending educational workshops; conduct cooking demos via TV network and other food venues, establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Plan and direct food preparation and cooking activities in restaurants/catering. Plan menus; ensure that food meets quality standards, estimate food requirements and estimate food and labor costs.
Supervise the activities of sous-chefs, specialist chefs, chefs and cooks and recruit/hire staff.
Cook food on a regular basis for special guests or functions (in a restaurant/catering).
Hands-on in preparing dishes and finishing the plates to make sure everything that leaves the kitchen is perfect
Perform on-site cooking demos for events, special functions, malls and other venues.
Contributes to team effort by accomplishing related results as needed.
Fly Dragon Café and Lounge
July 1, 2014 to December 31, 2014
Food and Beverage Consultant
Job description and responsibilities:
Provides advice on concepts, interior design, project management and menu development, and human resources, and operations management.
Applies consulting like food and beverage, specific cuisines and other areas.
Conducts training for staff; Customer Service, Personality Development, Product Knowledge, Health and Sanitation, Food Handling and Preparation.
Deliver status reports as per client agreement ( Revenue Recognition, Milestone and Work Breakdown Structure)
Took a more hands-on role in all aspect from the start-up business (planning) to hand over of project (closing)
Grayscale Business Consultancy and Marketing Services
June 9, 2013 to June 9, 2014
Home based Senior Writer and Researcher
Job description and responsibilities:
Submits weekly quota of 15000 to 18000++ words of unique, top quality content that complies with all assigned task requirements and guidelines, including the assigned submission schedules and daily email or SMS notifications.
Performs and submits research and writing task that may be required from client from time to time and when deemed necessary.
Emerson Network Power
March 21, 2011 – September 30, 2012
Service Coordinator
Job description and responsibilities:
Provides and coordinate with Asia Pacific Market Unit for all service administration requests for transaction and processing.
Liaise with Asia Pacific Market Units (Philippine Market Unit, Singapore Market Unit, Indonesia Market Unit, Malaysia Market Unit and Thailand Market Unit) regarding all details necessary and sufficient details to ensure accurate and correct processing and loading of contract in Oracle.
Process service contract and ensure all transactions are done efficiently and without delay, meeting the team’s targets for handling time and number of completed transactions.
Ensures the required information is logged in Oracle and in other central information system.
Submits regular updates on transactions done.
Submits delegated reports complete and on time.
Follow team’s defined process and procedures in compliance with the company set rules and regulation, ethics and company policy.
Any other duties deemed necessary in order to ensure a smooth operation.
CNI Global Inc.
January 22, 2010-June 30, 2010
Customer Service Executive
Job description and responsibilities:
In charge for planning and implementing Customer Service Standard Procedure and System for a more personalized communication with customers.
Responsible for increasing percentage of active customers by providing cutting edge communication tool and implement customer retention program.
Implement complaint management guidelines to lessen percentage of complaints and handle every situation in thorough and professional manner
Implement cost effective ways to streamline current cost of delivery service.
Monitor delivery service and measure the performance in terms of commitment to customers.
Provide weekly updates and tips as added value service to customers.
Conduct Customer Service Activities that will motivate and encourages more active customers.
Involve in marketing activities like convention, exhibits and events.
Conduct Customer Service Basic Trainings.
General Electric Philippines Inc.
September 11, 2007 - August 15, 2009
Last position held:
Double-hat role
Team Leader- GE Business Center
Sales/Service Coordinator – GE Energy Optimization and Control-Bently Nevada
Job description and responsibilities:
Team Leader
Responsible for managing a team of eight (8) administrative employees.
Conduct training and performance review, do the necessary recommendations on hiring and termination based on individual’s performance.
Overall responsible for timeliness of administrative functions deliverables.
In charge for overseeing the team’s performance in terms of providing customer service for both internal and external customers.
Responsible for budget preparations and implementation of the standard process flow of order management system for all GE Businesses.
Responsible for coordination with various third party logistics partner and ensures that necessary procedures are in place to achieve seamless operational process.
In relation to Sales Team: Sales Coordinator
Provides excellent Sales Coordination Support for both internal and external customers.
Organize, plan, schedule and review the overall activities for GE Energy Optimization and Controls-Bently Nevada business unit.
Coordinate the effort of sales to maintain a smooth and efficient flow of operation.
Assures the high quality customer service provided by GE business unit through continuous monitoring of customer feedbacks and by providing the necessary recommendations when needed
Perform essential duties that helped to achieve efficient overall functions of operations, sales monitoring and revenue monitoring
Responsible for the end-to-end logistics process from purchasing to delivery to (SAP) invoicing and follow-through of payments.
In relation to Service Team: Service Coordinator
Effectively implement contract agreement and provide support to the Service Team to solve customer challenges.
Coordinate and support the Project Manager and the Field Engineers regarding project scope, project cost and project schedule.
Follow through of project updates and logistics requirement from project planning to project implementation and execution.
Coordinate and monitor service requests that require transaction processing in SAP. This includes receiving and sending of faulty Bently Nevada HW/SW to repair center and preparation of logistics documents.
Monitor various projects with close coordination based on the WBS (Work Breakdown Structure) basics, from Revenue and margin collector, responsible person assigned, Services Team assigned, basic start and finish date assigned, revenue recognition, billing milestone to TECO (technically completed job).
New York Life Insurance Philippines
November 18, 2005-August 1, 2007
Customer Service Executive
Job description and responsibilities:
Receive, prioritize, process and resolve inquiries from clients via incoming telephone calls, fax, email and correspondence.
Coordinate and monitor service request that require transaction processing.
Handle problems in timely, confidential, professional and thorough manner.
Report, monitor and resolve all complaints received in timely manner.
Attend to walk in client’s inquiries, complaints and service request.
Provide assistance to the sales force such as preparation of illustration system from time to time.
Monitor the status of various service requests from clients.
Conservation of business, whenever necessary.
Refer sales lead to sales force.
Provide assistance to the Customer Relations Team whenever necessary.
Conduct and carry out any other special or ad hoc assignments as needed and requested by the Unit or Division Head.
New York Life Insurance Philippines
September 1, 2005-November 18, 2005
Executive Assistant to the Senior Vice-President-Supplemental Distribution
Job description and responsibilities:
Assist and support the Senior Vice President- Supplemental Distribution
In-charge of schedule of meetings/appointments, travel booking, completion of requirements, sorting of incoming and outgoing calls and mails
Liaison to different department to coordinate. Since I am indirectly reporting to the Assistant Manager of Special Market, I coordinate with different department like the Underwriting Department, where I need to make sure that all requirements needed to process an application is complete.
Coordinate with the Customer Service Department if there are issues that need to follow up or update from time to time.
Coordinate with the one in charge for the underwriting of application for Group Life.
Other task circulating within the job title itself and other tasks that are being assigned from time to time are also very much efficiently served.
AIG-BPSI
August 05, 2004 – May 6, 2005
Business Processing Specialist
Job description and responsibilities:
Performs and complete process transactions according to prescribed standards.
Ensure that quality requirements are achieved
Demonstrate skills in independent thinking, use judgment or discretion in applying correct rules and procedures in appropriate situations.
Exercise good judgment and assume responsibility in making decisions or recommendations in resolving problems.
Ensures that any system issues are reported immediately to the management.
Continue self-development to ensure proper knowledge of insurance procedure and company policy.
As Business Processing Specialist under Dental Claims, my work involves, accept, examine or deny dental claims submitted by our clients.
Review documents, which provide any evidence of the claim.
Follow all company written standards for investigation and processing of claims.
Must conduct and diligently pursue a thorough, fair and objective investigation in processing dental claims.
Update participant and dependent information in Luminx (Global Database).
Nokia (PHILIPPINES), Inc.
December 12, 2000 – March 1, 2003
Service Coordinator
Job description and responsibilities:
Conducts road show presentations to external customer to ensure seamless process prior to project implementation.
Prepares monthly Hardware Services report to evaluate the project performance.
Supervise proper coordination with logistics service provider and the Country Warehouse. This involves constant monitoring of delivery, storage cost and movement of goods to ensure efficiency of the Spare-part Management project.
Overall in-charge of the 24-hours service emergency operation. Effectively implementing contract agreement and solve customer challenges.
Responsible for overlooking the order management team’s performance in terms of maintaining accuracy of data in SAP/MLS and delivery timeliness based on service level of agreement.
Involve in stock taking, spares dimensioning and forecasting for the Spares Part Management.
Main point of contact for customer interface relating to all hardware services related issues.
EDUCATION
Bachelor of Science in Foreign Service Major in Diplomacy
Graduated, Year 1999
Lyceum of the Philippines, Intramuros Manila
Special Course: *Project Management Course
De La Salle University
Consulting and Education Center
June 23, 2012 – August 25, 2012
*Call Center Agent Training Course
De La Salle University
De La Salle Professional Schools
June 7-18, 2005
*Cookery- NCII
Las Pinas City Manpower Training Center
April 11, 2016 – June 20, 2016
*Bread and Pastry Production NCII
Integrated Movement Academy
July 26-September 1, 2016
*Customer Services NCII
Integrated Movement Academy Inc.
June 2, 2017
*TM 1 (Trainers Methodology 1)
TM Works
July 1, 2017 – September 9, 2017
*HANSIK (Korean Cooking Class)
Korean Cultural Center in the Philippines
September – October 2018
*Siamese Cooking (Thai Cooking Class)
Siamese Cookery House – Bangkok, Thailand
December 10, 2018
*Basic Food Safety
FoodShap
December 16, 2019
*HACCP Principles and Practice
FoodShap
December 17-18, 2019
*Food Safety Compliance Officer Training
FoodShap (Licence Number: FSF 20532)
December 19-21, 2019
CHARACTER REFERENCES
Available upon request Skype ID: benilia1
CURRENT UNDERTAKINGS AND ACTIVITIES
Member of Malayang Kusina Culinary Brilliance The Pioneers Global
-March 10, 2014- I do cooking demos at home-Angela Village Las Pinas City
-March 16, 2014- In your work place- Villamor Airbase Nichols Pasay
-March 27, 2014- At schools/Asia Pacific College "Best of Europe" School Event
-March 30, 2014 - At the mall, Starmall Las Pinas
Cooking Ina's Kitchen E-book launch and healthy cooking demo
-May 25, 2014 Mother's Day "She's Awesome" Cooking Demo at Starmall Las Pinas City
-August 29, 2014 Coco Week 2014, a Philippine Coconut Authority Annual Event at Megatrade Hall B Mandaluyong City
-May 12, 2015 I do live cooking demos over television network "Rise and Shine' with host Jackie Aquino UNTV Network
-July 16, 2015 Live cooking demo for Good Morning Kuya UNTV Network
-September 28, 2015 Live cooking demo for Good Morning Kuya UNTV Network with Chef Jeffrey Lopez
-October 29, 2015 Live cooking demo for Good Morning Kuya UNTV Network with Chef Regina Grace Warren
-January 12, 2016 Live cooking demo for Good Morning Kuya UNTV Network with Chef Ryan Sombilon
-January 14, 2016 Live cooking demo for Umagang Kay Ganda ABS CBN Channel 2 Kapamilya Network with my lovely mom
-January 31, 2016 Healthy cooking segment at Salamat Dok ABS CBN Channel 2 Kapamilya Social Media Accounts
Please check out my Facebook page for sample video link on the cooking demos.
Cooking Ina’s Kitchen Facebook Page
https://www.facebook.com/CookingIna/?ref=hl
Cooking Ina’s Kitchen
Benilia B. Legaspi.FSCO
TESDA Trainer/Assessor
Benilia Besana Legaspi.FSCO
Unit 314 Firande Square Condominium
J. Miranda Street Concepcion Pequena
Naga City Camarines Sur
Mobile Number: 095********/096********
E-mail Address:*******.*******@*****.***
Contact this candidate