Executive Assistant Office
Resume:
Jumeirah Lakes Tower, Cluster Q,
Dubai Gate *
*************@*****.***
OBJECTIVES
To be able to work in a firm where I could be a
vital contributor to the success and growth of a
results-driven organization where acquired skills
and education will be utilized toward continued
growth and advancement.
SUMMARY OF QUALIFICATIONS
• Planning and Organizational Skills as an
essential value of being a team leader
• Competent communication skills in English,
oral and written
• Experienced in Customer Relationship
Management, acquired marketing as well as
training and development skills
• Can work under minimal supervision and can
work alone or in a group.
• Highly literate in Ms Office Applications
particularly Word, Excel, Outlook, and
PowerPoint
• Have the right attitude towards work,
employers, co-workers as well as clients that
are in need of what we have to offer
AYM Marketing Management LLC – Executive Assistant to the Managing Director/Office Manager Ø Manage the calendar Managing Director and Chief of Technology, making sure that their daily schedule is utilized. Ø Responsible for the communication and coordination with internal team members and external clients at all levels and assist in creating a smooth working environment for the Managing Director Ø Prepare needed materials for all meetings, travels and conferences and track the progress of all the activities to provide further assistance
Ø Keep an updated database of all memberships and other credentials, strategic planning on how to fully utilize the memberships and other subscriptions
Ø Screen telephone calls and inquiries
Ø Plan and organize the logistics for all employee’s trips and making sure that travel expenses are cost effective, monitored and documented
Ø Requires industry knowledge and business savvy, particularly when compiling reports, dealing with difficult clients and situations, drafting letters, anticipating business needs, will need to work well under stress tomeet tight deadlines and deal with challenging work environments
Ø Provides assistance to the Finance team in submitting reports regarding all expenses that are under my scope of work.
WMK Management Services LLC – Executive Assistant to the CEO/Office Manager October 28, 2016 – April 15, 2018
Ø Job descriptions included managing the companies under the management of the CEO which includes knowing all about the business, history, licenses, clients and employees. Ø Managing the diary of the CEO and his travel agenda’s in a detailed manner. Ø On call 24/7
Ø In charge of employee management such as recruitment, maintaining policies and HR records, administering company compensation, company programs, employee evaluation, employee leave (tickets and number of leave) and handling employee concerns.
Ø Tasked to make sure that the office’s daily task of the office is going smoothly especially during the absence of the CEO.
Ø In charge of all front desk responsibilities such as accommodating guests, switch board operator and most of the admin works.
JISR Human Talent - Executive Assistant to the Founder and Chairman/Switch Board Operator (April 1, 2015
– August 30, 2016)
Ø Job description covers handling complex diary management across various time zones of the Chairman, arranging international travels including preparation of the detailed travel itineraries (visas, correspondence support and management of highly confidential matters).
Ø Managing and administering meetings and conferences; both local and international. Ø Bio updated according to his added activities of the Chairman and uploading on all systems and memberships. Ø Should be well informed about the latest news on all the Group activities that he is involved in and should have the initiative to make important decisions during the absence of the Chairman Ø Tasked to have an intensive knowledge about the files needed by the Chairman and should dissect all the files before presenting
Ø Extensive understanding on what is happening behind all transactions to be able to communicate on the behalf of the Chairman
Ø Screen all the incoming calls, emails and other forms of communication minimize his involvement to small issues encountered by the company and deliver a smooth flow to all transactions Ø Book-keeping and ledger for the Chairman’s expenses Ø Manage the Chairman’s personal matters
Ø On-call 24/7
Ø Making things happen according to the Chairman’s request Jumeirah Lakes Tower, Cluster Q,
Dubai Gate 1
*************@*****.***
OBJECTIVES
To be able to work in a firm where I could be a
vital contributor to the success and growth of a
results-driven organization where acquired skills
and education will be utilized toward continued
growth and advancement.
SUMMARY OF QUALIFICATIONS
• Planning and Organizational Skills as an
essential value of being a team leader
• Competent communication skills in English,
oral and written
• Experienced in Customer Relationship
Management, acquired marketing as well as
training and development skills
• Can work under minimal supervision and can
work alone or in a group.
• Highly literate in Ms Office Applications
particularly Word, Excel, Outlook, and
PowerPoint
• Have the right attitude towards work,
employers, co-workers as well as clients that
are in need of what we have to offer
PRINTING AND PUBLISHING GROUP (BUSINESS SECTOR OF DUBAI CHAMBERS) - Executive Assistant/Project Coordinator (March 11, 2010 to March 20, 2015) Ø Responsible for arranging meetings as well managing existing and new sponsors for the company, Events, communications and all necessary actions for the implementation of the activities such as the awards, seminars, open discussions and creating a communication channel for the whole industry. Ø In-charge of handling the account and book-keeping for the business group. All the tasks expected from a secretary as well as exposure to all executives in different companies all over the GCC in order to maintain composure for the Group during the absence of the superiors.
Ø Implementing the Group’s promotion on all activities to create awareness not only in the region but the whole GCC. Ø Tasked to know all the essential needs in closing the transactions during the absence of the superiors, Bookings, reservations, facilitating meetings and handle all the tasks that demands my attention. Ø On call especially during the overseas transactions of my managers. Al Fostat Academy, United Arab Emirates - Program Coordinator/Receptionist (November 2008 – March 2010) Ø In charge in making necessary schedule for the students and update them on the requirements that they have to meet. Arrange all the documents that are necessary in order to see if they are qualified for the course. Attending on all the enquiries of what we have to offer and give details as well as the process that they need to follow to finish our courses.
Ø Managing the calendar, bookings, and inform them of the daily task that was set for them. I have to brief them of their day to day schedule and make sure that they are on the right track incase that they would not have access to their calendar.
SITEL - Call center Agent (May 2006 – January 2008) Ø Give assistance to all the callers in the United States in the fastest way that we can. Ø We have to make sure that our products are in the best shape so our clients would subscribe more to what we have to offer.
Ø Make sure that we could handle all the customer complaints and sure to it that we aid all their needs are requirements. We have to be approachable because all the callers are in need of our assistance. It is also important for us to up sell or promote our existing products to create further income for the company and to widen the awareness of the clients of what we have to offer. Ø To do our job in a specific time range and should be effective and efficient.
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