Manager Quality Engineer

Jayaraj.M

Contacts: Mobile +91-964*******; Email – **********@**********.***

Objective:

To contribute Org business goals by taking leadership roles and apply the experience in areas like project management, data management & aftermarket documentations in automotive / non-automotive domains. CORE STRENGTHS:

Strategic Planning

Technical Writing & Documentation

Project Management

Process & transition Management

Performance Management.

Communication.

People Management Customer relationship Priority setting. SKILLS & EXPERTISE

Project Management Tools : IPQMS, E3, Workday,

CMS : Ms-Office, Share Point, Ms-Project, Windchill, PDM-Link, EPDM Authoring Tools : ArbortextEditor(DITA/XML, SGML), InDesign,Frame Maker & Page Maker CAD Modeling : Modeling, Assembly, Surface, 2D – Drafting and 3D Modeling Technical Illustrations : Iso-Draw, Adobe Illustrator, Coral Draw CAREER HIGHLIGHTS

Credit of establishing a robust excel based tracking tool to track the progress of the project and maintain the streamlined process flow, Risks identification & mitigation.

Performs certain functions of Manager, Technical Publications – Service Manual, Operators Manual, Maintenance Manual

& IPC

Managed Quality during Sourcing, Projects & Operations for export worth of 100M INR /Year.

Efficiently maintained 100% on-time delivery and 98.5% quality of all the projects handled. PROFESSIONAL EXPERIENCE – 15 Years.

Project Management – Nov 2017 –Aug 2019

Company: GGS Information Services, India.

Clients: Daimler Commercial Vehicles; Mitsubishi Fuso Trucks & Buses (MFTB); Ashok Leyland, TVS, Maruti. Current Profile :

Responsible for Project Management process (Initiate, Planning, execute, monitor, control and project Closure) and Preparation and maintenance of project documentation.

Efficiently maintained on-time delivery and High quality of all the projects handled along with incremental publication and Standard publication as Project Leader

Performs quality control checks of issued revisions, bulletins and temporary revisions prior to final draft submission. Performs certain functions of Manager, Engineering Services, Drafting, Detailing, 2D & 3D modeling creations. Technical Publications – Service Manual, Operators Manual, Maintenance Manual and Electronic Information Specialists as delegated. Assists with developing training material and trains the Technical Writers. Maintaining the record and Timely release project reports, Metrics and Resource planning for the utilization (IPMP)-Integrated Project Management Plan & (IPQMS)-Quality Management System. Forecast customer needs and market trends with help of feedback to achieve customer satisfaction and business development. Monitoring the revenue growth monthly in control Tower and focusing on profit margin Leading a team of 75 associates, maintained good customer relationship with 100% on-time delivery and improved the quality of deliverable by various process improvements

Preparing project estimation based on customer requirement to fix the dead line and resource requirement. Allocating the task to the respective resource to complete the task and ensuring the task progress as per requirement. Taking care of Approval process (from Reporting Manager and Customer as well) for additional requirement in ongoing project. Negotiating with vendors and Managing project finances, including budgeting

Developed ODC (Offshore Development Center) in both OFFSITE & ONSITE for Global support for Bus & Trucks platform. DICV (Daimler India Commercial Vehicle), MFTBC (Mitsubishi Fuso Truck and Bus Corporation).

Implemented Quality Management Tools (Six sigma + Lean)-(VOP, VOC, VSM, & 6S).

Introduced new process improvement methodology with help of value stream mapping process to improve the productivity.

Previous Work Experiences.

WinWind Power Energy Pvt Ltd. Chennai, India Feb 2011 to Aug 2011 Manager, Technical Documentation.

Vestas Technology R&D. Chennai, India. /// April 2008 to Feb 2011 Sr. Technical Writer, Spare parts and Tech Doc

GGS Information Service India Pvt Ltd (Caterpillar (EDC) Chennai). /// Oct 2006 to April 2008 Technical Information Engineer, Tech Doc

Tribology India Ltd, Chennai. /// May 2004 to Sep 2006 Technical Quality Engineer, Machined Parts

Trainings:

1. Completed PMI - PMP PDU sessions and preparing for PMP exams with target to appear for exam have good working knowledge on PMI project management concepts and tools. 2. Cross Cultural trainings for Japan, Europe.

3. International Leadership program (ILP).

4. Quality tools like (Six sigma + Lean)-(VOP, VOC, VSM, & 6S). Education Qualification:

MBA (Project Management) in Alagappa University, Chennai. From 2010 to 2012. B.E (Mechanical Engineering) in Aarupadi Veedu Institute of Technology, Chennai. From 2001 to 2004. D.A.E (Diploma in Automobile) in St. Michael’s polytechnic, Chennai. From 1999 to 2001. Declaration:

I confirm that the information given above is true and complete to the best of my knowledge and belief.

Yours sincerely

(Jayaraj .M)

Achievements :

Project Leader, Industrial. Aug 2011 – Jul 2017

Company: Cyient Ltd, Bangalore & Hyderabad, India Clients: Terex, John Deere, Yanmar, Sandvik and Hyundai Rotem . Job Profile:

Responsible for monthly deliverables ensuring that all tasks are completed on time Responsible to develop team of new people in critical commodities like several projects, Automobile, Heavy Engineering, Agricultural & Construction Equipment’s, and Material Processing Systems. Scope includes deploying quality tools like (Six sigma + Lean)-(VOP, VOC, VSM, & 6S). For both Parts & Documentation development activities for projects based in Terex & John Deere Global platform.

Responsible for deliverables of Parts Catalogs, Operator Manual, Maintenance Manual and Installation Manual using software’s - PDM (Product data management) in PLM (Product lifecycle management), wind-chill, Creo, Catia V5, Arbortext Editor, Adobe-Frame maker, PageMaker, In-design, Adobe Illustrator, Iso draw, Coral draw. Release and timely capture Customer Satisfaction Feedbacks and Participating Senior Management Reviews and other quality discussions, like RCA for defects.

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