PERSONAL SUMMARY

AREAS OF EXPERTISE AND KEY SKILLS

PROFESSIONAL EXPERIENCE

MATHEWS NETO JOHN

Doha, Qatar

Mobile: 009**-********

adfsna@r.postjobfree.com

An experienced Senior Sales & Project Manager, with a 13 year long career in the PR, Events and Exhibition Industry, with an ability to work independently as well as collaboratively, in a changing and multitasking environment. Holding a proven track record to be able to deliver complex projects under pressure, whilst maintaining the high level of quality and innovation that is expected by leading brands and clients. Excellent communication and managerial skills; and comfortable working in a fast-paced, hands-on and growth-oriented work environment. Operations Management Tenders and Contracts Project Reports Client Relation Management Public Relations Business Development Interior fit-outs Marketing Strategies Vendor Registration Marketing Strategies MS Office Suite Communication Skills 1. Sales Account Manager – Events, Interiors and Exhibitions Circle Qatar Ltd. - IFP Group (February 2020 to May 2020)

Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence in the market.

Build and promote strong and long-lasting customer relationships by partnering with them and understanding their needs.

Marketing and promoting the company services and products to potential client accounts.

Create strategies in liaison with the Marketing Division to implement ideas that market products or businesses, with the aim of acquiring and establishing new client accounts.

Perform and update vendor registration of the company and its services with relevant Ministries and key account organizations; to enable the firm to participate in tenders, or to be eligible to receive quotations to tender.

SENIOR SALES & PROJECT MANAGER

MANAGER

2. Account Manager - Exhibitions

PICO International Qatar (April 2015 to January 2020)

Overseeing all day to day execution, planning and operational activities of exhibitions and projects.

Represent the firm as the primary point of contact for assigned exhibitions, from inception of project planning to project completion phase.

Evaluation of tenders and contracts attained from corporate companies, understanding the scope of work and liaising with all internal departments to successfully complete the tender requirements.

Monitoring of the bid management to ensure that it is aligned with the organization’s requirements.

Review of tender documentation (both technical and commercial requirements), and management of tender preparations.

Coordination of tender deadlines, and adjusting them to the frameworks given by the customers.

Manage client’s expectations to ensure client retention and satisfaction in tandem with corporate profitability.

Coordinate and communicate with the clients to respond to all their needs for stand construction and other mandatory support materials for their upcoming events.

Work closely in coordination with Finance, Contracts, Production, Procurement and Design Departments.

In charge of liaising with participating local and international exhibitors to bring in stand construction built up and other support such as decoration, furniture rental, electrical connections & installation, specialized equipment, stalls, stage, AV equipment.

Prepare project status reports, including pre-project and post-project reports for higher management and updating progress of the unit in terms of sales generated on quarterly basis to the Middle East regional headquarters.

Brainstorming with design architects to develop 3D environments and themed fit-outs.

Liaising with the DECC/QNCC or other venues, on getting the designs approved, processing necessary paper works and ordering forms to enable smooth ride at the venue for all exhibition stands booked.

Floor-plan preparations and floor marshalling during the show.

Responsible for email campaigning, press releases and other media marketing strategies to collate exhibitors and event organizers to cater to stand construction services.

Schedule and manage installation and dismantling of exhibition stands, according to client requirements, complying with the regulations set forth by venue and organizers.

Maintain and follow-up on previous and existing client accounts and points of contacts. 3. Senior Project Manager

PICO International Qatar (November 2012 to April 2015)

Oversee and manage all operational aspects of assigned exhibitions

Train and mentor new recruits in their respective roles and assign duties as per their strengths.

Responsible for preparation and submission of tenders for acquiring new exhibition projects.

Strategically negotiate and accommodate variations in client requirements during project execution in a manner that maintains customer satisfaction and at the same time in line with company regulations and policies.

Ensure that exhibition planning is in accordance to the guidelines and instructions dictated as per the exhibitors’ manual.

Prepare a detailed checklist of all items that the client expects to retain/reuse for the future.

Arrange with the MOI for requisite access passes for PICO crew to access restricted areas within HIA, wherever fit-out projects are being installed. 4. Project Manager

PICO International Qatar (September 2011 to November 2012)

Manage and deliver multiple exhibition stands and interior fit-out projects.

Monitor project budget and expenditures during the life-cycle of the project.

Liase closely with senior management and executives to cater to project requirements.

Act as primary point of contact for ongoing projects, and mediate between intra- organizational teams and external contractors and sub-contractors.

Prepare and cross-check project reports and other documentation.

Maintain and update client contact details and follow-up with existing client contacts.

Prepare quarterly budget reports to send to the Management Offices of PICO in Singapore. 5. Project Executive

PICO International Qatar (March 2008 to September 2011)

Maintaining communication lines between all personnel involved in a project.

Identifying, coordinating and ordering materials needed for exhibition stands.

Acting as a mediator between team members and with external stakeholders.

Providing direction and support to project teams and individuals.

Tracking project costs.

Maintaining project records, data bases and other tracking tools.

Communicating with senior managers and customers of the status of projects.

Identifying change and co-ordinating and managing the delivery of change.

Coordinating resources to deliver projects on time and to budget.

Attended training for PICO Talent Enrichment Program at Singapore in 2009. 6. Client Relations Officer

Hamilton (Al Hamriya Trading & Cont. Co) (March 2007 – February 2008)

Coordinating with business clients.

Acting as official spokesperson for activities within and outside the firm.

Business development with responsibilities including marketing, building new clients, distribution of manpower to clients as and when required.

Acted in key areas that of counselor to in house staff, understanding various factors and areas that needs improvement.

System maintenances and electronic data processing jobs.

Worked closely with the clients to understand their needs and design the application to suit their requirements.

7. Public Relations & Events Coordinator

Royal Plaza (October 2006 – March 2007)

Coordinating with media to develop the mall brand.

Issuing press releases on mall promotions and events.

Acting as spokesperson for the activities of the mall to the media.

Organizing and coordinating with mall management for marketing strategies.

Supervision of security and housekeeping staff, concierge and the reception. 8. F/O Switchboard & Reservations

Sheraton Hotel & Resorts (June 2005 – July 2005)

Vocational Experience as Part of Academics:

Networking and co coordinating internal calls.

Providing assistance for event management.

Data entry operations.

Maintenance of the database of suppliers, guests and customers.

Receive orders & supervise the sequence till delivery.

Overseeing service standards and procedures in the above department.

Dealing with emergency tasks like fire alert and bomb threats.

Arranging halls for meetings and other functions. MAJOR EXHIBITIONS AND FIT-OUTS

Major Exhibitions Managed:

Doha International Book Fair QITCOM Hospitality Qatar Qatar Motor Show DIMDEX Index Qatar

Made In Qatar MILIPOL Doha Jewellery and Watches Exhibition Project Qatar COP 18 Cityscape

World Petroleum Congress MIPCOM Qatar Environment Fair Themed Environments and Interior Fit-outs:

Al Riwaq Art Centre Project Space (Mathaf) Fire Station - Artist in Residence National Museum of Qatar Panasonic Showroom BeIN Sports Café at HIA Qatar Duty Free outlets Jumbo Electronics outlets Ooredoo outlets ACADEMIC BACKGROUND

1. Post-Graduation : Mass Communication (PR & Corporate Communication)

Division : Media, Exhibitions & Events Management

Institution : Christ University, Bangalore, India

Year of Graduation : April 2006

2. Graduation : Bachelor of Arts (Journalism, Psychology & Literature)

Institution : Christ College, Bangalore, India

Year of Graduation : April 2004

PERSONAL PROFILE

Date of Birth : 29th October 1983

Nationality : Indian

Driving License : Qatar, India

Visa Status : No Objection Certificate (NOC) available for Qatar

References can be provided upon request

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