Customer Care Social Media

OMEOGOR HILLARY C.

Address: **,******** *** ***. ***** Rd Megida Bus/stop Ayobo, Lagos .

Email: *******************@*****.***

Tel: +234**********

SUMMARY COMPETENCIES

An Innovative driven person with Entrepreneurial mind set in Securities . Risk Monitoring related matters, managerial matters, information technologies, with . High attention to details

Strong skills in IT, customer care services, conflict resolution as well as . Proficient in computer usage

Security related with the ability to improve better and contribute to . Customer care Representative

growth of the organization.

BIO DATA

State of Origin: Delta State Marital Status: Single

Nationality: Nigerian Sex: Male Religion: Christianity

EDUCATIONAL BACKGROUNDS

National Open University Of Nigeria (2013-2017)

CRIMINOLOGY AND SECURITY STUDIES (Second Class Upper Credit )

General Certificate Examination (NOV/DEC). (2012)

WASSCE CERTIFICATES

D.D.L Ubulu-Uku Delta state & Profession College Lagos . (2003-2010)

SENIOR SECONDARY SCHOOL CERTIFICATES

Lexington Computer Training (2008-2009)

BASIC COMPUTER TRAINING

Wesley Primary Oko –Oba Agege,Lagos. (1991-1997)

FIRST SCHOOL LEAVING CERTIFICATE

WORK EXPERIENCE

2009-2010/Factory Worker –WAHUM PACKAGING LTD

Responsibility

Proper arrangement of unprinted material for calibrations by

the factory machine .

To also ensure the calibrated material get to factory machine

for various company design and supply .

2010-2011/Café Admin and Manager – DECLAND BUSINESS CAFÉ

Responsibility

Management of the business center affairs on daily basis inline

With rendering effective and efficient services to the client.

SKILLS

To ensure that all our client get value for their money by . Strong IT skill

Resolving all issues in line with our service offered. . Problem solving skills

2014/Outsourcing Coordinator – SPECTRANET COMMUNCATION LTD . Honesty and Integrity

Responsibility .Conflict Resolution skill

Co-ordinating other rangers towards leads generation for . Responsiveness to task

Communication network inline with their newly launched . Excellent communicator

products . and Relationship builder

Ensures that the lead generated by the various rangers get . Fast learner

to the sales for onward execution.

2020/Loan Recovery Agent – CASIGO INTERNATIONAL LTD

Responsibility

Recovery of Loan from prospective client through telephoning

And social media network

To also ensure our prospective client complains and enquiries

As to our services are attended to their satisfaction .

ACHIEVEMENTS

Successfully managed a business center with an improved

Sales returns on weekly and monthly basis .

Successful ly participated in the recovery of loan from our

prospective clients that see the company revenues increased .

HOBBIES

Traveling,Reading and Meeting People

REFERENCE

At Your Request

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