Bsc, MBA

Resume

VikramPratap Singh

Address: -Block- C-**, New Ashok Nagar,

New Delhi - 110096

Email Id- ******.*********@*****.***

Mob No. - +91-926******* / 767-***-****

Career Objective:

To be a part of dynamic organization where learning & creativity leads to effective solution to problems and to do any job with honesty and full efficiency.

Company Name: Nitro Aids Pest Control (I) Pvt. Ltd. Lajpat Nagar - Delhi

Duration: September 2017 to Present

Department: Operation

Designation: Operation Executive

Roles & Responsibilities:

•Handling 10+ Technicians.

•Handling Client query & Commercial Site visit in Delhi/NCR.

•Route planning for all Technicians.

•To Track the Technicians over phone or surprise visit to ensure timely delivery of services.

•Prepare audit report for Commercial Account.

•To Share the MOM with client & get resolve issue on time.

•Prepare zero day inspection report for new site.

• Bill submission & Follow-up with clients regarding payment collection.

•Monthly performance analysis of all Technicians by feedback call or feedback form.

•Organizing the training session for all Technicians on monthly basis.

•To share right Information to Management regarding client feedback/ query.

•Follow-up with client for Renewal & Generate New business.

•Generate other services for our existing clients.

Company Name: Info Com Network Ltd. Okhla Phase - 2 New Delhi

Duration: Jan 2017 to Sept. 2017

Department: Operation

Designation: Sr. Executive

Roles & Responsibilities:

•To share right Information to Management regarding client feedback/query.

•Follow-up with client for Renewal.

•Generate other services for our existing clients.

•To Work on Website for promotion on google.

•Daily & Monthly report share to the respective manager.

Company Name: Terminix SIS India (P) Ltd. Okhla Ph-1

Duration: Oct. 2015 to July. 2016

Department: Operation

Designation: Operation Executive

Roles & Responsibilities:

•Handling 10+ Technicians.

•Resource Planning for site's.

•Handling Client query of Commercial Site in Delhi/NCR.

•To Track the Technicians over phone or surprise visit to ensure timely delivery of services.

•Maintain the Chemical stock/Incentive records.

•Prepare audit report for Commercial Account - Hotel, Hospital, Restaurant.

•Share the MOM with client & get delivered on time.

•Prepare zero day inspection report for new client.

•To update Attendance of all staff members.

•Follow-up with clients regarding payment collection.

•Promotional activities by the Technicians like as referral, leaflet distribution.

•Monthly performance analysis of all Technicians by feedback call or feedback form.

•Organizing the training session for all Technicians on monthly basis.

•To share right Information to Management regarding client feedback/query.

Company Name: Hicare Services Pvt. Ltd Sec - 10 Noida

Duration: August 2013 to August 2015

Department: Operation

Designation: Technical Supervisor

Roles & Responsibilities:

•Handling 20+ Technicians.

•Route planning for all Technicians.

•Optimum utilization of Manpower.

•Handling Client query & small commercial /Residential Site visit in Delhi/Noida.

•To Track the Technicians over phone or surprise visit to ensure timely delivery of services.

•Maintain the Chemical stock/Incentive records.

•Prepare audit report for Small Commercial Account.

•Share the MOM with client & get resolve the issue on time.

•Prepare zero day inspection report for new client.

•To handle client query & service feedback.

•To update Attendance of all staff members.

•Follow-up with clients regarding payment collection.

•Promotional activities by the Technicians like as referral, leaflet distribution.

•Monthly performance analysis of all Technicians by feedback call or feedback form.

•Organizing the training session for all Technicians on monthly basis.

•To share right Information to Management regarding client feedback/query.

•Follow-up with client for Renewal.

Academic Qualification:

Sr. No

Course

Passing Year

School/College

Board/

University

Percentage

1.

MBA

2013

NIET Greater Noida

Mahamaya Technical University

63.28%

2.

B.Sc. Ag.

2011

B.N.P.G.COLLEGE

Hamirpur (UP)

Bundelkhand University Jhansi

67.83%

3.

Intermediate

2007

C.I.S.I.C. Jalaun

Allahabad Board

75%

4.

Matriculation

2005

N. A. I. C. Jalaun

Allahabad Board

67.67%

Certifications & Additional Courses:

N.C.C. ‘B’ Certificate in ‘B’ grade.

DCPA in Computer Application.

Personal Abilities:

I’m an Honest, Punctual, Smart working boy with Positive attitude towards my career and my life. I am also confident of my ability to work in a team.

Computer Proficiency:

•Mail Configuration •

•MS Excel

•MS Word

•MS Power Point

•Ability to plan and execute ideas efficiently and work as a team.

Personal Details:

Name

Vikram Pratap Singh

Date of birth

March, 8th 1991

Gender

Male

Currently Living

Delhi

Marital Status

Single

Nationality

Indian

Language know

English, Hindi

Hobbies

Listening music & Internet surfing

Family Details

Father & Mother, 1 Sister, 1 Brother, Grand Mother

Father Occupation

Business

Mother occupation

House Wife

Sister

Married

Brother

Software Engineer

Declaration

I hereby declare that all the above details are true & correct to the best of my knowledge.

Date: / / 2020

Place:

VIKRAM PRATAP SINGH

Contact this candidate