Employee Relations Manager
Resume:
Professional Summary
Skills
Work History
TYRA DAVIS-LEE
Fort Lauderdale, FL 954-***-**** ************@*****.*** I work very hard given 200 percent to the job. I Run clean CIT, all deals in accounting with in 48 hrs and funded within 72 I work by a 3 phase rule
Protect The Dealership
Excellent Customer Service
Make a honest Living
I treat my job as if it's my own business
I've study AT Harvard Business School
Collaborative Leadership: Building the Organization of the Future And Strategic Sales Management CDK
Dealertrack
Eleads
ADP
Darwin
RouteOne
DealerSocket
Closer
VIP SALES
ASM
Finance Manager 11/2016 to Current
Vista Bmw Coconut Creek – Coconut Creek, FL
Performed banking, business administration and financial tasks to guarantee five-star service for clients
Complied with established internal controls and policies protect the dealership by all cost
Sells financing and insurance to customers.
Responsible for the attainment and gross production of financial services' goals and objectives. Reviews customer credit applications.
Makes extended service contracts and other owner protection programs available to customers. Assesses profitability to dealership of financing arrangements. Utilizes the menu selling process.
Ensures necessary documentation for each deal is complete by utilizing a deal checklist. Ensures that all contracts are funded within a timely manner. Maintains Customer Satisfaction scores at or above company standards. Works closely with sales team.
Ensures compliance with all laws and regulatory obligations relative to financial services and products.
Supports the dealership's initiative in Safeguard and Transaction compliance programs. Complies with all Safeguard and Transaction compliance rules and regulations. Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.
Oversees completion and submission of all financing documents. Acts as liaison between the customer and the lending institution. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Ensures adherence to F&I reporting requirements of company. Attends weekly manager meetings.
Maintains effective employee relations.
Finance Manager 10/2012 to 11/2016
Berkshire Hathaway Automotive Toyota – Deerfield Beach, FL Sells financing and insurance to customers.
Responsible for the attainment and gross production of financial services' goals and objectives. Reviews customer credit applications.
Makes extended service contracts and other owner protection programs available to customers. Assesses profitability to dealership of financing arrangements. Utilizes the menu selling process.
Ensures necessary documentation for each deal is complete by utilizing a deal checklist. Ensures that all contracts are funded within a timely manner. Maintains Customer Satisfaction scores at or above company standards. Works closely with sales team.
Ensures compliance with all laws and regulatory obligations relative to financial services and products.
Supports the dealership's initiative in Safeguard and Transaction compliance programs. Complies with all Safeguard and Transaction compliance rules and regulations. Ensures that all organizational activities and operations are carried out in compliance with organizational guidelines and local, state, and federal regulations and laws governing business operations.
Oversees completion and submission of all financing documents. Acts as liaison between the customer and the lending institution. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Education
Ensures adherence to F&I reporting requirements of company. Attends weekly manager meetings.
Maintains effective employee relations.
Business Administration and Management
Southern Adventist University - Collegedale, TN
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