Employee Relations Manager
Resume:
Vicky Damron
*********@*****.***
QUALIFICATIONS:
Over 47 years professional office experience, including reception, accounts payable/receivable, HR, new-hire training and onboarding
In-home daycare and private nanny experience
EXPERIENCE:
10/18 – Present Bruner Auto Group Early, TX
BDC Service Manager
Manage Business Development Center
Perform cashier and reception duties
4/16 – 4/18 Friendly Faces Childcare and Petsitting Hurst, TX
Owner
Provide part time, private nanny services for one year old child, as well as after school care for 10 year old child (references from these families provided)
Previously assisted with private, in-home daycare centers, working with children in the infant to 4 year old age range
Perform various childcare services for multiple families in mid-cities and DFW area, including date night babysitting, transportation services, meal preparation, arts and crafts, homework help, and preschool instruction
Provide animal care services for multiple clients in mid-cities and DFW area, including feeding, exercising, walking, and entertaining different types of animals
6/13 – Present Self Employed Taxes and Accounting Hurst, TX
Building an independent business setting up small business accounting using Quickbooks Pro
Prepare and file individual annual tax returns
Assist customers with organization and preparation for individual annual tax returns
3/12 – 5/13 The Neal Law Firm, P.C. Bedford, TX
Office Manager – Part Time
Manage Accounts Payable and Accounts Receivable via Quickbooks Pro
Responsible for company payroll and payroll taxes on a biweekly basis
Successfully balanced and currently maintain 4 separate bank accounts, as well as profit and loss statements
Perform typical office manager duties, including conducting candidate interviews, maintaining employee records, composing termination letters, administration of IT passwords and accounts, ensuring client satisfaction and comfort
Assist attorney with personal and business-related matters, including administration and management of multiple rental properties, scheduling, travel preparation, and other duties as requested
12/07 – 3/08 H&R Block La Porte, TX
Regional Manager
Responsible for all aspects of tax office operation: pre-season preparation, daily management, and office profitability
Successfully recruited, hired, trained, and supervised tax office associates
Ensured enhanced client experience and retention, as well as improved associate satisfaction
Met and exceeded return growth and net revenue targets
12/02 – 4/05 Lamar University Beaumont, TX
Senior HR Specialist
Designed, implemented, and maintained internal EEO training and testing, ensuring state compliance and eliminating penalty fines
Conducted internal I-9 audit and brought University up to state regulation standards
Supervised employee payroll data entry and paperless imaging system
Designed, implemented, and maintained HR website and provided statistical reports to VP of HR
3/00 – 12/02 Advance Technology Systems, Inc. Beaumont, TX
Owner and President
Provided consulting and internal office management, human resources, Engineering Technology and website construction and maintenance functions for various clients, including: Devon Energy, Re/Max First, Prime Real Estate, Exxon Mobil, Assassin Fire Services, and Thomas Home Furniture
3/94 – 3/00 Fittz & Shipman, Inc. Beaumont, TX
Office Manager
Eliminated expensive external training, implementation, and maintenance fees by creating, implementing, and maintaining internal accounting system and procedures
Responsible for all aspects of daily office operations and HR functions, including payroll administration and taxes, accounts payable and receivable, billing and collections, health and retirement benefits administration, and employee relations
10/72 – 3/94 Gulf States Utilities Company (Now Entergy) Beaumont, TX
Computer Analyst / HR Assistant
Served in many different roles, advancing from Billing Clerk to HR Assistant and Computer Analyst
Performed huge range of office and administrative functions, including office procedure development and procedure manual creation
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