Jennifer E. Quinlivan-Hooker
E. Hartford, CT 06108
Phone: 503-***-****
E-mail: *********@*****.***
Skills
● Microsoft applications (MS word, excel, powerpoint, & Outlook)
● Tour-gate travel booking software - linked to live Amadeus/Sabre
● Kronos scheduling software
Experience
Avanti Destinations, Portland, OR - Travel Consultant October 2019 - Present
● Provide complex consultation with a demonstrated knowledge of international travel destinations.
● Creation of FIT “fully independent travel” itineraries customizable to each client and their needs
● Maintain customer/client relationship, upholding professionalism throughout company policy and advanced personal knowledge through travel areas
● Educated on up-to-date policy and procedures through lodging, airlines, tour suppliers, & government travel education.
● Cross sales through personal experience, maintenance of client rapport & current news, and understanding importance of travel protection
Handy Dan LLC., Portland, OR- Administrative & Clerical Assistant January 2019- October 2019
● Providing administrative and clerical support (mailing, scanning, faxing, copying, filing of receipts & project proposals .
● Acting as a point of contact for clients.
● Tracking accounting information.
● Creating workbooks for clients with all account information such as; contact, account ledger, schedule of meetings, and outline of the work done with material costs.
● Assistance with social media relationships in the local community to help promote his business. Zupan’s Markets, Lake Oswego, OR — Produce Clerk
April 2018- January 2019
● Clean display cases, shelves and aisles
● Receive, open, unpack, and issue sales floor merchandise
● Mix ingredients for green salads, prepared fruit and vegetable trays, dips, and juice
● Inform supervisors when equipment is not working properly and, when food supplies are running low. New Seasons Market, Sellwood(Portland, OR) —Prepared Foods Lead 2
April 2017-April 2018
● Maintain food and equipment inventories, and keep inventory records.
● Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
● Investigate and resolve complaints regarding food quality, service, or accommodations.
● Keep records required by government agencies regarding sanitation and food subsidies when appropriate. EDUCATION
Bucks County Community College- Hospitality Management A.A.S
● October 2014-December 2017
● 4.0 GPA
CLUBS & ORGANIZATIONS
● National Society of Leadership & Success
● Phi Theta Kappa (National Honor Society)