Manager Service

CURRICULUM VITAE

DENILSON TADEU OSAWA

E-MAIL: ********.*****@*****.***

Phone#: +1-318-***-****

Information Technology

Resume

. Thirty years of experience in Technology working for large companies, managing people, projects and processes.

. Since 1994 working on major initiatives and complex environments, integrating resources and contributors from different countries and cultures.

. Solid knowledge in Methodologies and Tools for Project Management (Agile / Waterfall), People Development, Process Management, Software Development (SDLC), Analysis and Programming using Mainframe, Cobol, CICS, VSAM, DB2, IMS-DB, Easytrieve, ADS, IDMS, Mantis, Oracle, PL-SQL, SQL Server, Java, .Net, C.

. Ability managing people, schedule, costs, budget, quality, scope, risks, productivity and effectiveness, business requirements, user acceptance test (planning and execution), technical and commercial proposals, negotiation with vendors and customers (internal / external).

. Considerable experience in the Banking segment, specially Credit Cards and Electronic Payments going through all business areas (Issuer, Acquirer and Card Schemes) using Vision Plus, Flexys, PAMPA, Payware, HPS Powercard, ACI Base24, Postilion and ACI CMM platforms. Used to work for Manufacturing, Automotive and Chemical industries as well.

. English – Advanced Level to Fluent

. Spanish – Intermediate.

Professional Experience

Safra Bank – 07/15 to current – IT Sr. Vice President

. Build a Safrapay Merchant Services from the scratch in Brazil and USA.

. Major responsibility but not limited to is Authorization Switch, Clearing / Base II, Settlement, Merchant Payments, Accounting and Regulatory Reports.

. Manage contributors, project evolution, budget and costs, service providers, pricing and scope negotiation

. Prepare and present status report to Shareholders.

GetNet Technology – 02/13 to 06/15 – IT Manager

. Manage Electronic Payments Development Center with 22 contributors plus service and solution providers.

. Responsible for Transaction Management, Clearing, Settlement, Chargeback and Back Office Applications.

. Manage budget and costs, project scope.

. Prepare and present status report to Sharehoders.

Stefanini IT – 06/11 to 02/13 – IT Manager

. Manage and implement projects for Electronic Payment Industry in a team with 25 contributors.

. Acting as service provider to the major Brazilian players like Santander, Itau-Unibanco, Citibank, Cielo, Rede, GetNet, Orbitall.

. Negotiation of project scope and quotation.

Citibank – 06/05 to 04/11 – IT Manager

. Manage and implement projects for Electronic Payment with 14 contributors, service and solution providers.

. Launch Credit Cards Processing Platform from a Vendor to an Internal Vision Plus based platform hosted in Singapore.

. Support business to develop Operational Unit to manage Issuer processing.

Santander – 09/04 to 05/05 – IT Manager

. Manage and implement projects for Electronic Payment Business with focus in Monetary and Cardholder Boarding Process in a team with 15 contributors, service and solution providers.

Orbiltall – 05/97 a 09/04 – Project Leader

. Manage and implement projects for Electronic Payment Business, CRM (Siebel), Sales Force, Customer Service, Accounting and Regulatory.

Unibanco – 12/94 a 05/97 – Project Leader

Cofap S/A – 10/93 a 10/94 – Independent Consultant

Brastemp S/A – 09/88 a 10/93 – System Analyst

Glasurit do Brasil – 02/87 a 09/88 – Programmer

Graduation

BS - Mathematics & System Analysis - Fundação Santo Andre

Master - IT Governance – SENAC University

Master - Retail Management – SENAC University

Project Management (PMI) – Fundação Getulio Vargas

Additional Courses

. Programming Languages and Data Base

-Cobol, PL/I, Easytrieve, ADS, Mantis, CICS, DB2, IMS-DB, IDMS, VSAM

. Data Modeling

. Analysis Structured, Essential, Object-Oriented, Functional

. User Acceptance Tests Methodologies

. Project Management (PMI)

. CMM – Capability Maturity Model

. DB2 – UDB

. MQ Series Message, Queue and Integrator

. Leadership Skills

. Leading Teams

. People Development

. Coaching

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