Nikkita Clark

Highly resolute Manager with ** + years of experience looking to secure a position within a company that will enhance and allow for the provision of my outstanding customer service and interpersonal skills, ability to meet deadlines while handling multiple projects simultaneously

SUMMARY OF QUALIFICATIONS

Strong record of achievement in management

High-minded and conscientious in ensuring completion of all projects in a timely manner

Skilled in prioritizing tasks and managing the demands of employees and projects

Strong planning and organizational skills

Dedicated self-starter who takes the initiative to ensure assignments are completed

Excellent follow-up skills and thorough in achieving the required results

Team player with outstanding interpersonal skills

Ability to work in a fast-paced environment

Demonstrate the ability to maintain a high level of professionalism and confidentiality

Excellent oral and written communication skills

PROFESSIONAL EXPERIENCE

Advantage Care Physicians (formerly Staten Island Physicians Grp), New York, Ny July 2010 – April 2019

HIM Manager of Operations

Corrected and Merged patient in EPIC Identity system

Managed a team of 15 employees which was downsized to 7 employees after merge

Performed daily corrections with EPIC system for incoming requests from several different facilities

Responsible for reviewing and maintaining daily workqueue list for Interface errors in EPIC

Corrected and resubmitted error within the EPIC error workqueue

Managed all incoming prescription messages that needed corrections in EPIC and Imagenow

Maintained several workflows in Imagenow indexing system

Maintained payroll in ADP and Oracle system; approved time off for employees and maintained accrued PTO

HIM Supervisor/HIPAA Compliance Officer

Managed all onsite audits for numerous insurance companies

Approved bills from vendor for the handling and storage of charts

Cooperated with agencies, legal authorities and Department of Human Services with any inspections or investigations

Executed the duties of the Privacy Officer which included; maintaining the Business Associate Agreement contracts; Training and educating staff about the HIPAA laws and any changes

Performed all management responsibilities which included hiring and training; performance reviews and discharging of employees

Summit Medical Group, Berkeley Heights, Nj July 2006 to July 2010

Supervisor Medical Records Department

Managed staff timesheets daily, approved time off and kept accurate track of available PTO

Reviewed and audited workflow for the entire facility

Maintained daily logs for deceased patients, archived charts, errors and charts sent to storage

Scanned charts in Touchchart system

Researched and decided which category in which documents should be filed

Performed all management responsibilities which included assisting with the hiring process, training incoming staff members, assisted with performance reviews and discharging of employees

Saint barnabas Outpatient Center (Lymphedema center), Livingston, NJ February 2004 to July 2006

Administrative Assistant/Office Coordinator

Daily opened and closed office, making sure office runs smoothly

Organized and maintained paper and electronic files

Transcribed documents for Medical director, prepared documents on spreadsheets for seminars and meetings

Scheduled meetings with vendors, therapists and lawyers

Scanned charts in system

Researched and decided which category in which documents should be filed

Performed all office duties such as answering phones and problem shooting calls from physicians and patients

EDUCATION

Catherine Gibbs

Obtained Associates degree in Healthcare Administration

CERTIFICATION/TRAINING

EPIC IDENTITY

OPERATING SYSTEMS

Advanced knowledge of Windows 7, Windows Vista, and Windows XP

SOFTWARE APPLICATIONS

Advanced knowledge of Microsoft Word, Microsoft Excel, PowerPoint, and Outlook

REFERENCES WILL BE FURNISHED UPON REQUEST

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