Insurance

TAMINA WEISS

*******@*****.*** 469-***-**** Desoto, TX 75115

Summary Efficient field claims representative with over 20 years experience and noted for exceptional accuracy and customer service. I am seeking an opportunity with a reputable insurance firm. Experience TOTAL LOSS SPECIALIST 01/2018 - Current Auto Club Enterprises Coppell, TX

• Reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system.

• Complete complex coverage analysis.

• Ensure all possible policyholder benefits are identified.

• Create additional sub-claims if needed.

• Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.

• Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.

• Evaluate the financial value of the loss.

• Approve payments for the appropriate parties accordingly.

• Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).

• Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.

• Utilize strong negotiating skills.

AUTO DAMAGE APPRAISER III 01/2012 - 01/2016

AUTO CLUB ENTERPRISES IRVING, TX

• Highly recognized independent working individual with little to no supervision.

• Ranked with most accuracy and no departmental leakage.

• Excellent problem solving and time management skills.

• Interacting with Auto Club customers as well as non-customers.

• Negotiate high complex auto claims and equitable settlements.

• Assessing vehicle damage, repair cost estimating with CCC, Mitchell and ADP estimating systems.

• Familiar with DRP standards and procedures.

• Home, auto body and tow yard inspections.

SUBROGATION REPRESENTATIVE III 01/2008 - 01/2012

AUTO CLUB ENTERPRISES IRVING, TX

• Receive high volume claims.

• Review all claims for liability status.

• Responsible for gathering all necessary documents for reimbursement.

• Follow up calls, return calls, emails and mail.

• Responsible for noted recovery and closures.

• Material damage review and estimate separation for entire department. MATERIAL DAMAGE REPRESNTATIVE 01/2002 - 01/2008

AUTO CLUB ENTERPRISES RIVERSIDE, CA

• Highly recognized independent working individual with little to no supervision. Education and

Training

High School Diploma 08/1986

Gardena High School Gardena, CA

Certifications • Adjuster License

• ICAR Certified

References REFERENCES AVAILABLE UPON REQUEST.

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