Administrative Assistant Human Resource
Resume:
Laura S. Gray
Professional Summary
High-performing, strategic-thinking professional, and dedicated Human Resources Administrator with experience and comprehensive knowledge to align an organization with legal and regulatory compliance guidelines. Proficient in aspects of Microsoft Office Suite, staff training and development, relationship management, and conflict resolution. Seeking a challenging position with room for growth and advancement in a company’s Human Resource department.
Skills & Core Competencies
Regulatory Compliance
Human Resource Administration
Conflict Resolution
Staff Training & Development
Procedural Organization
Relationship Management
Microsoft Office Proficient
Oral and Written Communication
Staff/Client/Vendor Relationship
Deductive Reasoning
Data Organization
Problem Sensitivity
Employment History
Administrative Assistant
Dillard’s Distribution Center – April 1998 - Present, North Carolina Administer comprehensive administrative support within the distribution center, including creating documentation and correspondence and maintaining customer and vendor relations. Resolve escalated staff issues to ensure employee engagement and retention. Identify areas of concern in company policies and procedures and make subsequent recommendations for improvement.
Supervise office, administration, and customer service employees to ensure compliance with company policies and procedures.
Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. Training Instructor/Active Supervisor
Hanes Knitwear – July 1986 - February 1997, North Carolina Instructed and trained approximately 10-15 newly hired employees every 90 days on company policies and procedures.
Mentored low-performing new hires individually and provided additional training as needed. Reviewed and evaluated training and apprenticeship programs for compliance with government standards. Conducted or arranged ongoing training and personal development classes for staff members. Developed testing and evaluation procedures.
Developed and organized training manuals, multimedia visual aids, and other educational materials. Education & Professional Development
Ashford University 2013
Master of Organizational Management
Human Resource Management
Strayer University 2011
Bachelor of Arts Human Resource Management
Cleveland, NC
Email: **********@***.***
Phone: 704-***-****
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