Administrative Assistant Employee Relations

Alisha Parker

Coral Springs, FL ***** 954-***-**** ***************@*****.***

Summary

Results focused, client-oriented Administrative Assistant with extensive experience working in a high volume,

deadline-driven environment. Proven ability to work under pressure and remain focused. Ambitious self-starter, who demonstrates great communication and leadership skills.

EXPERIENCE

ABB Optical Group (Optical Industry) 2016-2020

Senior Administrative Assistant

Provide high level administrative support to VP’s, Executives and Directors

Maintain VP’s, Executives and Directors calendars

Responsible for scheduling and coordinating meetings, video conference and web-ex.

Coordinate travel arrangements

Responsible for coordinating and setting up lunch meetings on and off- site

Manage and process expense reports

Direct the planning and execution of corporate events and teambuilders

Maintain social media accounts

Assist with training new employees on how to process expense reports through Concur.

Act as company’s liaison with corporate travel agency to resolve any travel-related questions or issues.

Updated and reviewed contracts with vendors.

Provide after- hours support to Executives.

Maintained, communicated and assisted in the enforcement of all travel policies, procedures and guidelines for over 500 employees.

Setup presentations for office meetings

Create offer letter for new hires

Assist with onboarding processes

Provided support for various departments

Process request in ADP

Running monthly and weekly reports

Coordinated small events such as birthdays, employee recognition, etc.

EXPERIENCE

Pernod Ricard Americas Travel Retail (Wine & Spirits Industry) 2012-2015

Administrative Assistant/Office Coordinator

Support VP of Human Resources, Office Services Manager and HR Team

Maintain VP’s calendar

Responsible for scheduling and coordinating meeting for several different departments

Manage all trips, travels, and hotel for VP, OS Manager an HR Team

Develop and implement activities of the OS/HR Department

Support several managers and directors

Monitor and update budgets for Office Services and Employee Relations

Code, record, and process invoices

Process and manage all credit card transactions for VP and OS Manager

Coordinate with Office Manager on a yearly events calendar that includes twenty to thirty five events, company trip and budget meetings annually, ensuring all events are successfully executed

Responsible for researching venues, pricing and proposals.

Post all open positions on internal and external job boards.

Schedule interviews with candidates

Track and manage all candidates and open positions

Kaplan University 2011-2011

Administrative Assistant/Receptionist (Temporary)

Provided a high level of administrative support to Directors and Executives

Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person.

Greeted visitors, determine nature of dealing and send visitors to correct person

Served as a central point of contact for all outside vendors

Universal Property and Casualty (Home Insurance) 2008-2010

Administrative Assistant/Receptionist)

Provided support for various departments

Oversaw receptionist area, including greeting visitors, and responding to telephone and in-person request for information

Process customer payments and billing

Handled outgoing correspondence

Managed over 200 calls per day

Vantage Hospitality 2006-2008

Member Care Manager

Manage reservations and revenue for 125+hotels.

Maintain brand consistency and integrity throughout all hotels.

Train owners and General Managers how to manage and maintain hotels central reservation system.

Responsible for processing and monitoring hotel terminations

Oversaw customer service issues or complaints and resolved with management.

Compile reports relevant to guest accounts, receipts and vouchers both manually and electronically

Blanver Pharmaceutical 2002-2006

Office Coordinator

Responsible for coordinating shipments and deliveries with freight companies for US and International shipments.

Tracked all shipments from warehouse and freight companies

Performed routine data entry activities to successfully manage customer accounts

Negotiated trucking rates with carriers to meet profit and service goals.

Communicated closely with the Commercial Coordinator to know when goods were completed and ready to ship to ensure company goal of 95% on- time delivery

Collected Bill of Ladings for the billing department to guarantee timely productivity

Implemented the ability to act fast and provide solutions when unexpected issues formulated (improper loading, damaged freight, accidents, breakdowns, recovery options

EDUCATION

Everest University – Pompano Beach, Florida 2010- 2012

Bachelor of Science

PROFESSIONAL STRENGTHS

Executive Support Event Planning Organizational Skills Travel Arrangements Front Desk-Reception Multi-tasker

Calendar Management Teambuilding

Computer Skills: Proficient in Outlook, Word, PowerPoint, with a focus on excel

Fluent in English

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