DEIRDRE DANIELLE KENERSON

**** ***** ****** *** *******, Texas 78250

Cell: 210-***-**** Home: 210-***-**** Email: adfsct@r.postjobfree.com

PROFESSIONAL SUMMARY:

Experienced Business Professional with a background in residential and commercial residential as a Realtor and a Legal Assistant, including a background in Banking and Financial Institutions; brings professionalism, a reliable work ethic and exceptional experience in client services, administrative support, research skills, abiding by confidentiality of policies and procedures, plus detailed report creation.

EDUCATION:

Kaplan University Associates of Applied Science - Paralegal Studies Dec 2013

President’s List

Kaplan University Certificate - Paralegal Studies Dec 2012

Dean’s List

University of Texas Bachelors of Science – Business Administration June 2003

(San Antonio)

Blinn College Associates of Applied Science – Accounting June 1996

SKILLS, COURSES, CERTIFICATION & LICENSES:

Law Office Management

Legal Research

Legal Analysis & Writing

Commercial Real Estate Law

Westlaw

NexisLexis

10-key by touch

MS Office Suite

Typing: 45-55 wpm

Bonded – TX (1997 – Present)

Blitz

Citrix

Certified Paralegal Professional

Realtor (Texas)

EXPERIENCE:

July 2019 – December 2019 Aerotek

December 2019 – Present OBXTEK

Real Estate Transaction Analyst Joint Base San Antonio

(Government Contractor)

Assisted the AFCEC Real Property Action Officer to renew expired grants which may consisted of Acquisitions, Disposals, Leases, Licenses, Permits, Easements, Right-of Entries, Gifts and Withdrawn Public Land

Attended meetings and teleconferences as needed

Assisted AFCEC/CIT to bring expired Air Force grants to a current status.

Performed independent technical reviews of Real Estate packages submitted by installations

Independently reviewed and assessed technical accuracy/completeness and compliance with applicable regulations, statutory authorities, and policies.

Assisted installation personnel in providing a quality Real Estate transaction package to achieve mission goals, plans, and other recommendations established by Air Force and Department of Defense policies, guidance, statutes and regulations

Provided a weekly PSR due to the Task Order Manager

Obtained clearance for a Government Common Access card (CAC)

February 2019 – June 2019 Lyft (San Antonio, TX)

Lyft Driver

Rideshare owner/operator

Used my personal vehicle to drive customers to their destinations

August 2018 – December 2018 Exquisite Properties (San Antonio, TX)

Real Estate Assistant

Assisted with daily real estate activities seven (7) days a week

Assisted with researching real estate on:

oMultiple Listing System (MLS)

oLoopNet

Assisted clients with residential and commercial properties

Assisted with opening and closing real estate properties

Assisted with preparing real estate contracts

Accompanied clients on home inspections

Attended real estate purchase closings with closings

Attended office meetings and training classes

Assisted with open house showings

Assisted with research to possibly rent open spaces for clients

Updated and kept up with the client pipeline on BoomTown

February 2017 – June 2018 Randolph-Brooks Federal Credit Union (San Antonio, Texas)

Legal Assistant (Legal Services Department)

Worked closely under the scope of the attorney while supporting two attorneys per day

Maintaining daily tasks to ensure that the attorney’s stay up to date on documents and transactions

Trained in subsidiary legal matters but not fully qualified as a lawyer

Drafted documents as instructed by the attorney to respond to outside counsel or as instructed otherwise

Acted as the first contact for the Serengeti Billing System; set up outside counsel in the system; first approval for invoices in the system

Ordered office supplies, answered phones, sorted mail, calendared and set up meetings

Over the Externship Program for the Legal Department

Ensured that the Credit Union Service Organizations (CUSOs) were updated and filed correctly with the Secretary of State

Complied with rules and regulations of the credit union

had to remain current with bank continued education such as:

oSuspicious Activity Reports (SAR’s)

oBank Secrecy Act

August 2014 – September 2016 Martin & Drought P.C., (San Antonio, TX)

Legal Assistant (Real Estate Department)

Worked closely under the scope of the attorney while supporting two attorneys per day on average

trained in subsidiary legal matters but not fully qualified as a lawyer

Filing documents in a timely manner at the State and County levels on behalf of the client

Maintaining daily tasks to ensure that the attorney’s stay up to date on documents and transactions

Drafting documents for multi-million dollar commercial transactions

Drafted loan related documents on behalf of the attorney

Corresponded with lenders to ensure that the loan documents were correct

Responsible for the completion and deliver of all loan documents

Assisted at Last Will and Testament Ceremonies

Billed attorney hours on into the TABS system

Kept detailed documentation of daily activities

canceling or rescheduling appointments

offered friendly and professional reception to clients

copied documents for mailings or for internal distribution

kept track of files and other records in the office

liaison for incoming and outgoing phone and mail correspondence

received calls from clients or other business partners and either answer questions or forward the calls.

made calls on behalf of the attorney to communicate information to customers, to schedule appointments or to follow up on inquiries

Oct 2013 - February 2014 American Income Life (San Antonio, TX)

Insurance Agent

Conduct group presentations at company-sponsored gatherings

Determine clients' particular needs and financial situations by scheduling fact-finding appointments

Answer clients’ questions about the purpose and details of products

Review clients’ accounts and plans regularly to determine a need for plan reassessment

July 2012 – Oct 2013 Accenture (San Antonio, TX)

Loan Processor

Verified and examined information and accuracy of loan application and closing documents

Interviewed loan applicants to obtain personal and financial data

Assembled and compiled documents for loan closings

Answered questions and advised customers regarding loans and transactions

Aug 2011 – June 2012 Rose International (San Antonio, TX)

MFR Bankruptcy Processor

Processed Chapter 7 and 13 bankruptcy Motion For Relief (MFR) files for the financial institutions’ attorney

Reviewed and revised debtors’ accounts in order to gather necessary information

Verified and reviewed debtors’ information for accuracy

Dec 2010 – Aug 2011 Wells Fargo Home Mortgage (San Antonio, TX)

Loan Servicing Processor

Conducted live telephone interviews to pre-qualify borrowers for possible permanent loan modifications

Provided and extended additional financial options beyond a modifications to non-qualified borrowers

June 2009 – Oct 2010 Aerotek (San Antonio, TX)

Post Closing Secondary Marketing Specialist

Ensured title companies forwarded correct documents to USAA to satisfy investor needs

Acted as investor liaison by reviewing lender’s title policy and security instruments

Aug 2008 - Dec 2009 San Antonio College (San Antonio, TX)

College Cheerleading Coach

Incorporated drills and exercises to ensure that team is able to perform safely and in a safe environment with the correct confidence and competence

Planned, organized, and conducted practice sessions

Evaluated team skills and reviewed performances

Provided training directions, encouragement and motivation to prepare for competitions

June 2008 - Dec 2010 Northside Independent School District (San Antonio, TX)

Substitute Teacher

Oversaw classroom activities according teacher’s lesson plans

Supervised students in classrooms

Enforced administrative policies and rules governing students

Instructed and monitored students in the use and care of equipment

Presented subject matter to students under the direction and guidance of teachers

Exit Realty (June 2008 – March 2015)

Realtor

Interact with buyers and sellers pertaining to real estate transactions

The Dream Team Real Estate Firm (March 2006 – June 2008)

Realtor

Interact with buyers and sellers pertaining to real estate transactions

World Savings, San Antonio (August 2002-October 31, 2007)

Department Assistant III

Check Payments & Adjustments (June 2005- October 2007)

Correct errors to customer accounts regarding transit encoding errors, double postings, branch errors, and bond redemption errors

Process reports to ensure that stop payments are made on the proper checks, overdraft accounts are drafting funds as needed, collection items are processed correctly, and bond items redeemed correctly

Maintain contact with the Federal Reserve to ensure accurate receipt of debits and credits to close cases and remove to balance General Ledger on a daily basis

Fraud Detection Department (June 2003- June 2004)

Fraud Analyst

Investigated discrepancies on customer accounts to determine if they were legitimate or unauthorized

Administration - ISD (August 2002- June 2003)

Performed clerical duties such as: correspondence, made flight arrangements, reserved rental cars, arranged rooms for meetings including all food and beverages, answered phones, ordered supplies, took minutes at meetings

had to remain current with bank continued education such as:

oSuspicious Activity Reports (SAR’s)

oBank Secrecy Act

Hawkins Staffing, San Antonio, TX (Feb 2002- Aug 2002)

Temporary employment at Harcourt Psychological Corporation

Performed quality control on national tests for grade school students

Apple One, Anaheim, CA (Aug 2001- Dec 2001)

Temporary employment at Kaiser Permanente Hospital

Environmental Services Department

Performed administrative duties such as correspondence, answer phones, ordered supplies, took minutes at meetings

Travelocity, San Antonio, TX (June 2000 - June 2001)

Customer Service Representative and

Assisted customers with online flight, car, and hotel reservations

Accounting

Contacted customers to resolve Debit Memo's that the company was holding due to wrong credit card information being provided or actual fraud

Debit memo specialist

Broadway National Bank, San Antonio, TX (June 1997 - June 2000)

Teller

Completed monetary and negotiable instrument transactions for customers

Handled up to $30,000 daily

Had to report any transaction over $3,000.00 and $10,000.00

oSuspicious Activity Report (SAR)

oKept track of these transactions by listing them in the $3K and $10K logs

had to remain current with bank continued education such as:

oSuspicious Activity Reports (SAR’s)

oBank Secrecy Act

QVC, San Antonio, TX (May 1996 - Dec 1997)

Customer Service Representative

Processes product orders over the phone

Offered excellent customer service forging long-term customer relationships

Skills / Experience

Advanced Mortgage Modification / Liquidation Option experience (Wells Fargo)

Post Mortgage experience (Post Mortgage Processor – USAA)

Advanced Deed / Title completion experience (Post Mortgage Processor – USAA)

Advanced research experience (Debit Analyst – Travelocity; Fraud Investigator – World Savings)

Organizational / teaching skills (College Cheer Coach since 2008 w/25yr experience)

Bankruptcy - motion for relief preparation (Bank of America)

Loan Modification – (Accenture)

Administration / Secretarial experience

o10-key by touch

oMicrosoft Products 2003 - present

o55-65 wpm

oFiling system

oMeeting notes

oTravel, flight, scheduling

oPer diem issuer

oPetty cash issuing & replenishing responsibility

Bonded (1997 – present)

oTexas

oRequirements met

Blitz

Citrix

TABS

Serengeti

Substitute Teaching – high school level (NISD)

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